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La Quinta Inn & Suites

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317 Reviews from our TripAdvisor Community

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Showing 316: English reviews
Birmingham
Reviewed 2 June 2016

I can't believe what I'm reading. You people think this dump deserves a 7+? Really? Dirty lobby, pizza boxes everywhere, smells like smoke in the lobby, nasty, dirty carpet, stuff on the floor in the hallway, beat-up 1960's looking red doors, slouching mattresses, a staticky phone, tiny sink, bathroom area...Oh, but other than that and the shady clientele, it was...

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Helpful?
Thank TWINVIKES
Pace, United States
Reviewed 31 May 2016

the room had a bad smell and the TV was going out Requested handicap room did not get it. I will not go back to this one every again. Breakfast was below stander, Staff did not help with any problems. they Let people smoke at the front door and did nothing about it .

Review collected in partnership with La Quinta
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Helpful?
Thank Robbie B
LQMandarin M, Manager at La Quinta Inn & Suites, responded to this review

Looks like we dropped the ball on meeting your expectations. This is not the experience we want our guests to have. With your comments we will do everything we can to improve our guest experience.

Memphis, United States
Reviewed 29 May 2016

Staff act like they are to go to speak to you when they are spoke to. Someone on the hotel staff said they cleaned my room and my room wasn't touch. So how is the real cleanness of the hotel. I will not be staying at this hotel again.

Review collected in partnership with La Quinta
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Helpful?
Thank Deniece M
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites, responded to this review

Thank you for your feedback. Clearly we were not performing to our usual standards that morning and for that I sincerely apologize. I have reviewed your feedback in detail with our front desk and housekeeping manager so that we may improve our operation and prevent similar situations from occurring. I hope that you will consider giving us another opportunity. Thanks,...

Naples, United States
Reviewed 9 May 2016

Easy in and out for travel. Near several restaurants (Steak-n-Shake, Dairy Queen, Outback, Carrabbas) and convenient to Interstates. Friendly service and well maintained. Mobil station nearby for convenience. However, breakfast area not opened until 7am, so we didn't get to enjoy that part of the stay since we had to leave earlier in the morning.

Review collected in partnership with La Quinta
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Helpful?
Thank Todd S
Dry Ridge, United States
Reviewed 9 May 2016

Nice room... Have stayed here for several years when in jacksonville, Fl. Excellant for the money. Good location, restaurants, shopping of all kinds in the area. Very convenient to express ways. Just off I-295... Not far to main roads going to St. Augustine or Pontre Verdra.

Review collected in partnership with La Quinta
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Helpful?
Thank Herbert B
Lake Wateree, SC, United States
Reviewed 6 May 2016

This motel stop was extremely pleasant. We did not experience a single problem. The room was clean, quiet and comfortable. Although we did not need them, we noted the amenities such as microwave, refrigerator, iron & iron board, coffee service in room, etc. Free breakfast catered to almost every normal taste and was available and replenished for three hours. Our...

Review collected in partnership with La Quinta
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Thank William M
Perth, Australia
Reviewed 6 May 2016 via mobile

Lots of shops nearby. Older building but for the price, suited us as we only needed a bed and a shower for our overnight stop. Shower head needs attention as well as the front door. Breakfast is basic.

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Thank Greg N
Iowa
Reviewed 3 May 2016

Room smelled musty and AC did not work properly. Staff made modest attempt to get it working, and while polite and apologetic, said they were unable to get it working at no one from maintenance was working that day.

Review collected in partnership with La Quinta
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Thank AKA_Pablo
Ocala, United States
Reviewed 3 May 2016

There were Roaches in the Room. That's with a "s" so not just one even though one is one too many. The AC was noisy but it seemed a older unit that was taped closed. Room was nice and cool. TV worked and water was hot. Beds were comfortable enough.

Review collected in partnership with La Quinta
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Helpful?
Thank Rajesh S
LQMandarin M, General Manager at La Quinta Inn & Suites, responded to this review

Dear Rajesh, I would like to personally apologize to you about your stay with us. There is certainly no excuse for this and we will be certainly making sure we take care of this. I thank you for letting us know how your stay with us was. I have added an additional 1000 points into your returns account for the...

TAMPA
Reviewed 3 May 2016

Staff was friendly but hotel is very dated. Needs new carpets and new seats in hotel lobby. Smells a bit musty in hallways. The complimentary breakfast is ok. Bathroom in room could have been cleaned better.

Review collected in partnership with La Quinta
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Helpful?
Thank Cindyv632

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Multilingual Staff
Official Description (provided by the hotel)
NEW! Flat-panel TVs with 30 channels of HD programming. Easy-access Plug-and-Play feature makes it simple to connect electronics.The La Quinta Inn & Suites Jacksonville Mandarin - San Jose features free high-speed Internet access and more! This newly renovated hotel is conveniently located off I-295 in the suburbs of Mandarin, just minutes from the Jacksonville Navy Air Station. Do not miss area attractions like the Museum of Science & History. Enjoy a variety of nearby restaurants, including a few within walking distance, and shopping at Avenues and Orange Park Malls. In just a short drive, reach Jacksonville Beach and the beaches of St. Augustine. The sports and entertainment venues of Alltel Stadium are only 10 miles. We are not far from Orange Park Medical Center and Baptist Hospital. For "Best in Class" service and amenities, come to the La Quinta Inn & Suites Jacksonville Mandarin - San Jose, where the fun begins with a delicious Free Bright Side BreakfastTM each morning in the lobby along with your copy of USA Today. All rooms have secure interior corridor entrances. Hotel services include a guest Laundry Facility and a 24-front desk with available fax/copy services. When you are ready to kick back, take a plunge in our sparkling outdoor pool or grab an energizing workout in the fitness center. ... more   less 

Additional Information about La Quinta Inn & Suites

Address: 3199 Hartley Road, Jacksonville, FL 32257
Region: United States > Florida > Jacksonville
Price Range: $90 - $129 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn & Suites 2.5*
Number of rooms: 99
Reservation Options:
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Also Known As:
La Quinta Inn And Suites Jacksonville Mandarin
La Quinta Inn & Suites Jacksonville Mandarin Hotel Jacksonville
La Quinta Jacksonville
Mandarin Jacksonville
Jacksonville La Quinta
Jacksonville Mandarin
Hotel Style:
#11 Best Value Hotel in Jacksonville
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Questions & Answers

Here's what travellers have asked, with answers from La Quinta Inn & Suites staff and other travellers.
3 questions
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Tampa, Florida

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Also offers handicap rooms, excellent!”
 of 5 bubbles MTW1942, 21 Feb 2017 | Read review
“Get a suite! Totally worth it!”
 of 5 bubbles newmexjags, 25 Jan 2017 | Read review
“Stay away from room 318 and check your locks before settling in”
 of 5 bubbles 481veronicah, 11 Jun 2016 | Read review
“See if the Ramada across the street is better”
 of 5 bubbles TWINVIKES, 1 Jun 2016 | Read review
“stay in an executive king if one is available”
 of 5 bubbles Thundarr357, 27 Apr 2016 | Read review
5 of 5