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Hilton Garden Inn Jacksonville JTB / Deerwood Park

Booking.comUSD 146*
View Deal
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 277*
USD 146*
USD 277*
USD 146*
USD 162*
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Hilton Garden Inn Jacksonville JTB \/ Deerwood Park
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513 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Jacksonville JTB / Deerwood Park
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Showing 507: English reviews
Reviewed 14 September 2016

We stayed at this hotel this past weekend and was very happy with the quality of the service we received. The staff was friendly and efficient, the hotel was clean and everyone we came into contact were helpful. Great location for a weekend trip or for business trips.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 745samaraj
Andy P, General Manager at Hilton Garden Inn Jacksonville JTB / Deerwood Park, responded to this review

Dear 745samaraj, Wow, thank you so much for taking the time to post your stay experience and thank you for sharing your kind words. It makes us all proud that were able to succeed in providing you and your family this comfort. Hope to see you back soon! Ask for me.

Cordova, Tennessee
Reviewed 7 September 2016

Hotel Staff are all extremely accommodating. Rooms are very comfortable meeting the price. And they have a mini bar for relaxing in their decorative Lenten hotel lounge. Excellent area to stay... Many restaurants and shopping near by.

Review collected in partnership with Hilton Garden Inn
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Helpful?
1Thank ras8272
Andy P, General Manager at Hilton Garden Inn Jacksonville JTB / Deerwood Park, responded to this review

Dear Ras8272, Thank you for taking the time to share your most recent experience with us and I am very happy that our entire team took care of you so well. I hope that on your next trip I am able to introduce myself personally. Thanks again!

Jaclsonville, United States
Reviewed 4 September 2016

Experience all the amenities of a full-service hotel in a well located smaller hotel. Feels like a high end hotel although has the personal appeal sought of by term guests who appreciate many restaurants, shopping and entertainment within walking distance.

Review collected in partnership with Hilton Garden Inn
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Helpful?
1Thank John W
Andy P, General Manager at Hilton Garden Inn Jacksonville JTB / Deerwood Park, responded to this review

Dear John W, Thank you so much for you kind words! I am very happy that we were able to appeal to and connect with you in this way. I am grateful for you taking the time to share your stay experience with us. I hope to be able to welcome you back very soon!

Matthews, United States
Reviewed 26 August 2016

This property is worth going out of your way to stay at, the staff and accommodations are fabulous! Close to several restaurants and shopping. There is a very good dining option within walking distance at the Seven Bridges Micro Brew Pub. Nice selection of beer and menu options.

Review collected in partnership with Hilton Garden Inn
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Helpful?
1Thank Gregory M
Andy P, General Manager at Hilton Garden Inn Jacksonville JTB / Deerwood Park, responded to this review

Dear Gregory M, Thank you so much for your wonderful post and for taking the time to share your experience with us. Words such as "fabulous" are amazing for our team to celebrate with each other so I thank you for your kind words. I am very pleased that our location and our team provided you such a good experience....

New England
Reviewed 25 August 2016

We were here only for one night in room 501. Our room was clean except the door to the room is in serious need of replacement. Breakfast was not included in our stay. The pricing was 6.95 for cold 12.95 for hot. We opted for the hot breakfast and most items were good. However, the potatoes were soggy and unappealing.

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Helpful?
Thank WanderlustHrts
Andy P, General Manager at Hilton Garden Inn Jacksonville JTB / Deerwood Park, responded to this review

Dear BVI17, Thank you for taking the time to post on your most recent stay. I will personally look into the door of 501 to ensure that it is in good working condition. I am sorry that you were not able to enjoy your breakfast experience as we intended. I hope that on your next trip to Jacksonville, I am...

Reviewed 25 August 2016 via mobile

This Trip was so needed! Bradley- Front Desk Supervisor was outstanding from check-in to checkout! The General Manager of the Hotel has done a wonderful job with making sure that this hotel gives the comfort of Home away from Home! The Decor is up to date & you will sleep like a newborn baby! Thumbs-up! Book & Enjoy your Stay!

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Helpful?
Thank Grace D
Andy P, General Manager at Hilton Garden Inn Jacksonville JTB / Deerwood Park, responded to this review

Dear Grace D, Thank you very much. It humbles me that you were able to have such a great experience with us and that our team....specifically Bradley....were able to provide you the comfort and service that you deserve. I am very proud of our team...mostly because it is very organic for them. They truly and honestly enjoy what they do...

Florida
Reviewed 23 August 2016

We stayed here for one night while dropping our daughter off to college nearby. The hotel was just perfect for our needs. The room was very clean and the AC worked great! We used the pool and the hot tub which was nice on a hot afternoon. While we were swimming, the front desk staff member (Caylin? - sorry but...

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Helpful?
1Thank Waiting2Board
Andy P, General Manager at Hilton Garden Inn Jacksonville JTB / Deerwood Park, responded to this review

Dear Waiting2Board, Wonderful post!! Thank you very much for your kind words and for sharing your experience with us. I am very proud of Caylin and her efforts.....we have celebrated this with her! I am also very happy that you were able to take advantage of our restaurant for breakfast. They truly do a great job.... I hope to meet...

New Jersey
Reviewed 21 August 2016 via mobile

Stayed here for one night on a road trip to Orlando. The main areas of the hotel are very nicely updated. The pool was great and a perfect temperature. Breakfast was good and you can order eggs or pancakes cooked the way you want them. All the staff we encountered were friendly. However I felt the room itself needed an...

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Helpful?
Thank njris
Andy P, General Manager at Hilton Garden Inn Jacksonville JTB / Deerwood Park, responded to this review

Dear Njris, I am terribly sorry that your room was not to the standard that we are used to providing. I am certain to look into every room on the 1st floor to locate this area as I was not aware of this issue. I apologize for the inconvenience it may have caused you and your family. It is truly...

orlando, United States
Reviewed 21 August 2016

I travel for business frequently and love this hotel. The staff is always friendly and welcoming, the hotel is clean and the location is perfect for shopping, restaurants and easy access to all Jacksonville points. The beds are comfy and the rooms are consistently clean and equipped with a mini fridge, microwave and Keurig. I recommend it!

Review collected in partnership with Hilton Garden Inn
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Helpful?
1Thank Mary/peter H
Andy P, General Manager at Hilton Garden Inn Jacksonville JTB / Deerwood Park, responded to this review

Dear Mary/Peter H, Wow!! Super Staff....that is amazing to read. I am so proud of our team here and that we are able to share in these moments with each other. Thank you so much for taking the time to post on your experience with us and thank you for you kind words. They go a long way....

Huntsville, AL, United States
Reviewed 15 August 2016

I stay at this hotel almost exclusively when traveling to Jacksonville, FL. It is close to all the restaurants and shopping I like and to my son who lives close by. Very clean and friendly staff all the way around. An enjoyable experience which is why I keep coming back.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank David F
Andy P, General Manager at Hilton Garden Inn Jacksonville JTB / Deerwood Park, responded to this review

Dear David F, Thank you so very much for posting on your many experiences with us. I am thrilled that our team can continue to provide you such an enjoyable experience when with us. Thank you for your loyalty! I hope to personally meet you during your next stay. Please ask for me.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Everything needed for a comfortable, productive stay is available in your spacious guest room at the Hilton Garden Inn Jacksonville Deerwood Park hotel. Whether you're traveling on business or enjoying a vacation, stay up-to-date with work by using the 24-hour business center or enjoy a free cooked-to-order breakfast in the morning. Hilton Garden Inn Jacksonville is just minutes from the University of North Florida and Jacksonville University campuses, Mayo Clinic and downtown Jacksonville. ... more   less 

Additional Information about Hilton Garden Inn Jacksonville JTB / Deerwood Park

Address: 9745 Gate Pkwy N, Jacksonville, FL 32246-8221
Region: United States > Florida > Jacksonville
Price Range: $163 - $313 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Jacksonville JTB / Deerwood Park 3*
Number of rooms: 119
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Hotels.com, Travelocity, Orbitz, Hotwire, Expedia, Priceline, Cancelon, getaroom.com, TripOnline SA, HotelQuickly, HotelsClick and HRS so you can book your Hilton Garden Inn Jacksonville JTB / Deerwood Park reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Jacksonville Jtb / Deerwood Park Hotel Jacksonville
Hilton Jacksonville
Jacksonville Hilton Garden Inn
Hotel Style:
#17 Family Hotel in Jacksonville
#33 Romantic Hotel in Jacksonville
#40 Business Hotel in Jacksonville
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Jacksonville JTB / Deerwood Park staff and other travellers.
4 questions
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Savannah, Georgia
over a year ago
9 months ago

See all questions (4)

Questions? Get answers from Hilton Garden Inn Jacksonville JTB / Deerwood Park staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Third floor room facing the lake was very quiet and had a lovely view.”
358pja, 2 Mar 2017 | Read review
“Rooms are quiet, can't here any activity or voices from next room, views are awesome, a/c units are almost silent”
waldy2016, 11 Oct 2016 | Read review
“Request a room facing the pool!!!!”
Z2517RAmikej, 26 Sep 2016 | Read review
“The rooms in the back overlook a small pond and a treeline.”
Waiting2Board, 22 Aug 2016 | Read review
“go down the road to the Hampton inn do not stay here”
bentondavis, 7 Aug 2016 | Read review
5 of 5
Booking.com
USD 146* /night
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Prices are for 1 room, 2 adults
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