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Red Roof Inn - Jacksonville Airport

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Traveller (17)
Room & Suite (17)
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Overview
  • Excellent30%
  • Very good20%
  • Average15%
  • Poor15%
  • Terrible20%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Rooms
Pets Allowed
Wheelchair Access
2 Star Hotel
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Rooms
3 Jun.4 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (215)
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1 - 5 of 212 reviews
Reviewed yesterday

Although the staff working the front desk were nice, the room was disgusting. It was a non-smoking room that smelled like smoke, our comforter had 4 cigarette burns in it, the floor of the bathroom left my feet literally black after the shower, and the...More

Thank Annie G
Reviewed 2 days ago

Crystal H. had amazing customer service and was very nice. I walked in feeling down in the dumps and her sttitude changed my mood. I would like to commend the owner of this Red Roof for hiring someone as amazing as crystal.

Thank Kelly's B
Reviewed 1 week ago

We arrived at around 426 pm. After the clerk finished with a family next was us. We were advised our rooms had been cancelled due to being late for check in. Called Travelocity who advised that our reservations were still active. Cool. We had immediately...More

Thank Andre M
Response from RedRoofJacksonville, Hotel Manager at Red Roof Inn - Jacksonville AirportResponded 1 week ago

Dear Guest, We recognize that we failed you, and we apologize. We could have handled the reservations mix-up better, and I realize we may have been able to find a way to satisfy you if we had taken more time. We strive for 100 percent...More

Reviewed 2 weeks ago via mobile

Crystal H at the front desk has literally been an angel our entire stay. We've been here about a week and we check out on Sunday. The staff is very friendly and the rooms were clean. The star of the show really was Crystal. She...More

Thank Marinda T
Response from RedRoofJacksonville, Hotel Manager at Red Roof Inn - Jacksonville AirportResponded 1 week ago

Dear Guest, Your extended stay with us proves that we did an excellent job for you – serving you well enough that you remained with us when you could have chosen to stay elsewhere at any time. I’m glad Crystal contributed so much to your...More

Reviewed 4 March 2018 via mobile

We booked a room online to just stay the night. Once we got to the room we had to leave because it was that bad. Floor was sticky, window filthy, no hot water, no heat. Garbage in the parking lot. A group of people hanging...More

Thank Larsoncomet
Response from RedRoofJacksonville, Manager at Red Roof Inn - Jacksonville AirportResponded 7 April 2018

Dear Guest, Thanks for your comments. I’m sorry that we could not satisfy you on a night when so many others were satisfied. We apologize for the inconvenience. But would like to inform that we have ensured that all the mentioned points of observations like...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Room amenities
Air Conditioning
Things to do
Pool
Outdoor pool
Details
Price range
USD 60 - USD 83 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
USD 60 - USD 83 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (17)
Room & Suite (17)
Questions & Answers
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nicolerenae2016
30 January 2017|
Answer
Response from travelertampa1 | Reviewed this property |
I didn't notice any activities in the parking lot. It was just a dirty, run-down run even for the money. I'd never stay there again.
1
Vote
funrunjack
6 June 2015|
Answer
Response from Thomas W | Property representative |
No, However there is a shuttle to the airport for a small fee.
0
Votes
Room Tips
"Dont choose a room at this hotel, run away"
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"Try to be on back side of motel away from interstate. Noisy by interstate."
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"Go somewhere else."
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"Go to another hotel"
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