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Stayed for a few nights: nice location close to restaurants, outside shopping, ~25 minutes from the beach and the Jacksonville airport. I was a little disappointed in the room size, however, as other "suites" I have stayed in are larger and there was no separation...More
1 Thank DonotCompromise
Response from Mike S, General Manager at SpringHill Suites JacksonvilleResponded 23 April 2016
Thank you for the nice words and it is good to hear the staff delivers good customer service. We hope to see you the next time you are in Jacksonville at our newly renovated hotel!
My husband and I were here for our wedding anniversary. First the location was perfect. There are a ton of places nearby with walking distance to eat at and a couple of shops. Publix Supermarket is right across the street so that is great. The...More
We stayed at this hotel in July 2015, and had absolutely no issues. This time though, we were not happy. The double bed was terribly uncomfortable, and we had to go to the front desk to ask for soap. Plus, the time we were in...More
Response from GuestServicesMegan, Guest Relations Manager at SpringHill Suites JacksonvilleResponded 19 April 2016
Thank you for sharing your comments. And thank you for returning to our hotel for a second stay, we are glad you chose to stay with us. I apologize that you found your beds uncomfortable and that the TV appeared dark. I hope...More
The staff was very kind and the location is pretty good. I cannot think of anything else I liked about this property. It's outdated, the bed was uncomfortable and the place was dirty. My socks are evidence of that. One of the bottom 20% of...More
Thank Cassie P
Response from Mike S, General Manager at SpringHill Suites JacksonvilleResponded 19 February 2016
Thank you for taking the time to review your stay with us. I am terribly sorry for all the issues you had with your stay with us. We strive to deliver an excellent experience for all of our guests and we clearly fell short during...More
We spent two nights here before our cruise from Jacksonville. The hotel is in a great location within walking distance of restaurants and shopping. We chose not to walk because there are no sidewalks on Southside Blvd and it is a very busy 6-8 lane...More
Response from Mike S, General Manager at SpringHill Suites JacksonvilleResponded 19 January 2016
Thank you for taking the time to review your stay with us on Tripadvisor. We love to hear all guest feedback and are pleased to know that you enjoyed staying with us. We are very fortunate to be located in the heart of so much...More
USD 109 - USD 160 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Springhill Suites Jacksonville / Deerwood Hotel Jacksonville