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The Inn at Mayo Clinic

Residence InnUSD 253*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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The Inn at Mayo Clinic
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96 Reviews from our TripAdvisor Community

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Showing 94: English reviews
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Reviewed 3 weeks ago

Average hotel with large rooms/kitchenettes. Some of the rooms have been updated but even those are looking tired. Example: NOISY exhaust fans in bathrooms, NOISY air conditioning. The fitness center is a joke. Two treadmills and one bike. That is it....VERY disappointing. On the plus side the breakfast is well stocked with hot and cold food/fruit/yogurt. The staff is very...

Thank Road-King777
theinngm, General Manager at The Inn at Mayo Clinic, responded to this review

We are so glad that you found our staff friendly and helpful, while also enjoying the breakfast and WIFI. We are sorry that the exercise room did not meet your needs. In addition to the equipment that you listed, we do have free weights, kettle bells and other freestanding items to use that many of our guests enjoy.

Reviewed 16 April 2017

This place is a wonderful addition to the Mayo clinic. The staff is outstanding and the In is only steps away from the hospital. The layouts are practical, roomy, and everything that one needs is there. There is a fine breakfast, WiFi , laundry, small store, outstanding staffing ready to help you, even an in-room shopping delivery service. The room...

Thank Cris R
theinngm, General Manager at The Inn at Mayo Clinic, responded to this review

Thank you for the nice review. We love being able to impress our guests!

Cocoa Beach, Florida
Reviewed 21 March 2017

The Inn is in walking of the Mayo campus which is a Great Plus. This is a functional location with the tools needed for a medium length stay. The free breakfast is as the saying goes "you get what you pay for". The rooms are clean but a little dated.

Thank BrianB32931
theinngm, General Manager at The Inn at Mayo Clinic, responded to this review

Thank you for your review and feedback. We greatly appreciate hearing all kinds of feedback so that we understand what we need to do to improve.

Orlando, Florida
Reviewed 19 March 2017

Not impressed at all with the hotel. Was to have a complimentary breakfast buffett, but no food hardly out. Only things available were cereals and English muffins and bagels. There was a spoonful of scrambled eggs, and they were barely warm. The container that was suppose to have ham and sausage was empty. Also, no batter for the waffles. Ask...

Thank ellie34515
theinngm, General Manager at The Inn at Mayo Clinic, responded to this review

I am sorry for the experience you had at the hotel. The breakfast should have been fully stocked when you came down, and I apologize that that was not the case. The hotel was sold out and sometimes there is a large rush of people that come down for breakfast at the same time and we should have done a...

Hilton Head, South Carolina
Reviewed 17 March 2017

This property is adjacent to the Jacksonville Mayo Clinic. It does not participate in Marriott Rewards. Nice, clean, quiet place. Suite I was in had full efficiency kitchen, excellent living area with large screen TV and good size bedroom and bath. Designed for patients and family members receiving long term treatment. Place was very clean and staff were excellent.

Thank vinman47
theinngm, General Manager at The Inn at Mayo Clinic, responded to this review

Thank you for the nice review.

Boston, Massachusetts
Reviewed 24 February 2017

I stayed in rm 116 first time window had spider wave and dust I complain and hk staff come in and clean it second time went to stay in same rm and myself made that same window dirty before I c/o from that rm so when I come back next week window was still dirty I call front desk about...

Thank Harryhemu
theinngm, General Manager at The Inn at Mayo Clinic, responded to this review

We are sorry that your window was not as clean as it should have been. Our team should have cleaned the entire window and noticed the smudge and I am very sorry that that did not happen in this case. I know we have already spoken, but in the future, should you or another guest ever have an issue, all...

Saint Simons Island, Georgia, United States
Reviewed 7 February 2017 via mobile

This is such a nice perk for patients and family members when overnight stays are needed at Mayo. Staff is exceptionally friendly and helpful. There is a full breakfast every morning even though each suite has a kitchen. We stayed in the two bedroom, two bath unit and it was just what my cousin and I needed so we could...

Thank Laura K
theinngm, General Manager at The Inn at Mayo Clinic, responded to this review

Thank you for the wonderful review and for sharing those helpful tips with other travelers!

Orlando, Florida
Reviewed 7 February 2017

A stay here can never truly be for a great reason, but our stay was comforting. The staff was kind and professional, the room was clean and comfortable. A roll away bed was brought in when the existing accommodations did not suit our needs that evening. Easy parking, easy access to the Clinic. Highly recommend.

Thank dgbtrvlr
theinngm, General Manager at The Inn at Mayo Clinic, responded to this review

Thank you for recommending us!

Reviewed 31 January 2017

The hotel is integral to the Mayo Clinic hospital and clinics, with easy interior access through a corridor from the hotel building to the junction between the Cannaday clinic and Mayo Hospital building. Corridors are wide with wheelchairs apparently available at the hotel end. There is a food service facility and a lounge in the hotel lobby area. Our room...

Thank chuckfarmer
theinngm, General Manager at The Inn at Mayo Clinic, responded to this review

Thank you for the wonderful review!

Pinehurst, North Carolina
Reviewed 6 January 2017

We had to go to the Mayo Clinic for medical attention last fall. The Inn made our experience at the Mayo Clinic MUCH easier and comfortable. Park the car and walk to the Clinic in a quiet, clean, safe, dry environment. Highly recommend staying at the Inn at the Mayo Clinic when visiting the Mayo Clinic, which by the way...

Thank Walter M
theinngm, General Manager at The Inn at Mayo Clinic, responded to this review

We are so happy that we made your experience at Mayo easier and more comfortable. That is what we aim to do every day for every guest.

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04/06/2017 05/06/2017
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  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Shuttle Bus Service
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
Official Description (provided by the hotel)
With a compassionate and obliging staff, smartly appointed suites and special discounts for extended stays, the Inn at Mayo Clinic Jacksonville Florida provides a soothing environment. Connected to the Mayo Clinic by an enclosed, climate-controlled walkway, this smoke-free hotel offers spacious studio, 1- and 2-bedroom suites that surround you with the comforts of home. You'll find a full kitchen, a relaxing living area and sleeping areas. Complimentary services abound, like grocery pickup and delivery, daily housekeeping, deluxe continental breakfast and on-campus shuttle. Close to Jacksonville beaches and major attractions, this unique Jacksonville, Florida hotel offers an onsite fitness center for your enjoyment. Free High Speed Wireless Internet is also available in all guest rooms. For those guests with special needs, rooms with walk in or roll in showers can also be requested. ... more   less 

Additional Information about The Inn at Mayo Clinic

Address: 4420 Mary Brigh Dr, Jacksonville, FL 32224-1836
Region: United States > Florida > Jacksonville
Price Range: $216 - $358 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Inn at Mayo Clinic 3*
Number of rooms: 78
Reservation Options:
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Also Known As:
The Inn At Mayo Clinic Hotel Jacksonville
Residence Inn Jacksonville
Mayo Clinic Inn
Hotel At Mayo Clinic
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Questions & Answers

Here's what travellers have asked, with answers from The Inn at Mayo Clinic staff and other travellers.
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5 months ago
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over a year ago

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Questions? Get answers from The Inn at Mayo Clinic staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Depends on your needs. We prefered the quiet, away from the elevators.”
dgbtrvlr, 6 Feb 2017 | Read review
“Ground floor rooms are restricted mobility equipped”
chuckfarmer, 30 Jan 2017 | Read review
“We stayed on the first floor, near the indoor walkway to Mayo Clinic.Very convenient when visiting the Doctors, and hospital room.”
riklin2004, 26 Nov 2016 | Read review
“We requested a top floor room but got a second-floor one and it was fine.”
sherryb535, 23 Sep 2016 | Read review
“We were on third floor. Had view of courtyard. It was nice sitting there in evening”
Keke319, 12 Sep 2016 | Read review
5 of 5
Residence Inn
USD 253* /night
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TripAdvisorUSD 253
PricelineUSD 253
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