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I used a third party site and they entered in the wrong dates for my stay. The reservations that had were a month away. Chloe was amazing in helping me resolve the issue. She gave me the steps that I needed to take in order...More
1 Thank Truwarrior79
Response from Lamia S, Starwood Hotels & Resorts at Aloft Jacksonville AirportResponded 9 March 2015
Thank you so much for sharing Chloe's display of customer service with us and potential guests. We are thrilled she was able to resolve your reservation issue and gave you additional steps to complete the change. We are also happy you got to enjoy the...More
The room was nicely furnished and comfortable. They had the standard market place which is helpful when arriving late and past the time that the local restaurants have shut down for the night. The staff was polite.
This is a nice new modern hotel. The feel and look actually reminded me of hotels in Europe. When entering the hotel has a youthful feel, modern décor, and the check-in desk is just a circular stand in the middle of the room. The check-in...More
We stayed here courtesy of an airline that cancelled our flight home. As many others have mentioned, it is quite contemporary in decor and feel, but it is looking a bit worn in places. Some things are not terribly functional – the lack of a...More
we got what we expected , a convenient hotel to stay for a night on a car ttrip back from naples fl.
location convenient for car drivers , clean not unappealing room ,with restaurants a short walk away , entrance with sink and divided bathroom...More
USD 102 - USD 156 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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