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We had a terrible experience at a hotel down the road and ended up booking this hotel last minute to finish our weekend getaway. The hotel was fantastic in everyday: clean, comfortable, and for lack of a better word totally "trendy." The staff is very...More
Response from Lamia S, Starwood Hotels & Resorts at Aloft Jacksonville AirportResponded 3 March 2016
We are so happy to hear our friendly staff, clean guest rooms, and comfortable accommodations saved your trip from being a waste. Thank you for the kind words, we hope you had fun on the remainder of your trip despite the negative incident at the...More
This is the third Aloft hotel we've stayed in, and we were disappointed. The concept of this chain is obviously meant to appeal to a young crowd. They have a large common area with a pool table, bar, snacks, work-out room, pool, etc. That's all...More
Thank Rodric E
Response from Lamia S, Starwood Hotels & Resorts at Aloft Jacksonville AirportResponded 2 March 2016
Thank you for taking the time to share your experience with us. We regret to learn you were disappointed in your recent stay.
Please know that providing our guests with great service is our priority and apologize you were unable to enjoy some time at...More
This was my first stay at Aloft, and it will hopefully be one of many. It feels somewhat European, with simple furniture, comfortable and very clean. The staff were helpful, casual, easy-going. Live music and drink specials on Thursday evenings in the open sitting /...More
First time staying at this hotel chain, I will definitely stay here again. Nice clean rooms, great for a quick business trip. Convenient to lots of shopping and restaurants also. Rooms are compact so wouldn't recommend for anymore than 2 people.
I stayed at this hotel twice for one night each time in December 2015. This was the 3rd Aloft hotel that I have stayed at and I left with a very favorable opinion. Alofts are very consistent. I especially liked the location of this Aloft...More