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Aloft Jacksonville Airport

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Aloft Jacksonville Airport
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359 Reviews from our TripAdvisor Community

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There are newer reviews for Aloft Jacksonville Airport
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Showing 349: English reviews
Reviewed 7 April 2015

Booked a last minute stay here on a trip to FL. The location is convenient to I-95 and the Jacksonville bypass. The staff was friendly and welcoming, even though we checked in close to midnight. The room was clean, as was the entire property, and in no worse condition than any other Alofts we have visited. Was surprised to find...

1Thank SirHScorpio
Reviewed 9 March 2015 via mobile

From the moment we walked in, the staff couldn't be nicer, from the front desk,re:fuel(24x7 Food), housekeeping & lobby/coffee cleaner so pleasant too! Everyone! Our two poodles loved the "Arf" program/big pillow- Super dog friendly hotel! Clean modern room nice comfy bed and bedding. Our son loved the free pool table too! First Aloft experience and will be back. Highly...

1Thank BonnienDave
Lamia S, Starwood Hotels & Resorts at Aloft Jacksonville Airport, responded to this review

Hi Bonnie and Dave! Thank you for sharing your positive experience with us! We are so happy you enjoyed your stay (plus your poodles, of course). We will be sure to recognize our team for providing such friendly service. We hope to see you again soon. Thank you!

Reviewed 28 February 2015 via mobile

I normally stay at the Aloft because I like the room setup and the beds are comfortable. This Aloft experience was different. The room was clean, but the shower could be re-grouted. First let me say the front desk staff was welcoming. However, I do feel the maid staff should be credited the same. I ended up getting the flu...

Lamia S, Starwood Hotels & Resorts at Aloft Jacksonville Airport, responded to this review

Thank you for being a loyal Aloft guest. We want to invite you to reach out to our hotel General Manager, Randy Coots, at Randy.Coots@interstatehotels.com to further discuss and remedy your experience. We treat our guests' possessions and valuable with the utmost respect and apologize if we fell short on these expectations, as it is not a subject we take...

Savannah, Georgia
Reviewed 15 February 2015 via mobile

I used a third party site and they entered in the wrong dates for my stay. The reservations that had were a month away. Chloe was amazing in helping me resolve the issue. She gave me the steps that I needed to take in order to make the necessary changes. After resolving the issues she was able to provide a...

1Thank Truwarrior79
Lamia S, Starwood Hotels & Resorts at Aloft Jacksonville Airport, responded to this review

Thank you so much for sharing Chloe's display of customer service with us and potential guests. We are thrilled she was able to resolve your reservation issue and gave you additional steps to complete the change. We are also happy you got to enjoy the live music at W XYZ. We hope you will think of us for future Jacksonville...

Reviewed 2 February 2015

The room was nicely furnished and comfortable. They had the standard market place which is helpful when arriving late and past the time that the local restaurants have shut down for the night. The staff was polite.

1Thank MarylandMdtravel
Reviewed 29 January 2015

This is a nice new modern hotel. The feel and look actually reminded me of hotels in Europe. When entering the hotel has a youthful feel, modern décor, and the check-in desk is just a circular stand in the middle of the room. The check-in process is very quick and efficient, and I found the staff to be very friendly...

Thank Rachael929
Chicago, IL
Reviewed 28 January 2015

We stayed here courtesy of an airline that cancelled our flight home. As many others have mentioned, it is quite contemporary in decor and feel, but it is looking a bit worn in places. Some things are not terribly functional – the lack of a closet and absence of comfortable seating in the room – but the bathroom was great...

Thank ItchyFeetBTS
Reviewed 22 January 2015

we got what we expected , a convenient hotel to stay for a night on a car ttrip back from naples fl. location convenient for car drivers , clean not unappealing room ,with restaurants a short walk away , entrance with sink and divided bathroom with a shower , as usual not very convenient to open in case you are...

Thank gbianconi
Raleigh, North Carolina
Reviewed 21 January 2015

We stayed at this hotel in October when we attended the Steelers/Jaguars game. We stayed one night. Our room was clean and the staff was very friendly. There was a dog barking on the side of the hotel where our friends slept but quiet on our side. This hotel has a futuristic flair which I like, my husband didn't so...

Thank luvinlife46
Reviewed 4 January 2015

Stopped here for the night on our way home from a family road trip. Beds were very comfortable. Shower was amazing! Front desk staff was very courteous as well. Area around hotel has a variety of restaurants and shops one can visit. You can walk to several restaurants that are next to hotel. Perfect for staying and getting a good...

Lamia S, Starwood Hotels & Resorts at Aloft Jacksonville Airport, responded to this review

Thank you for your review. We are happy to hear that you were pleased with your stay with us and that you enjoyed the rainfall shower head. We loved having you and hope to see you again soon. Take care.

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  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Restaurant
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located 10 minutes away from the airport, The Aloft Jacksonville Airport hotel offers free WiFi and high-tech entertainment centers as well as easy access to Anheuser Busch Brewery and Everbank Field. ... more   less 

Additional Information about Aloft Jacksonville Airport

Address: 751 Skymarks Dr, Jacksonville, FL 32218-7248
Region: United States > Florida > Jacksonville
Price Range: $131 - $199 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Aloft Jacksonville Airport 3*
Number of rooms: 136
Reservation Options:
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Also Known As:
Aloft Jacksonville Airport Hotel Jacksonville
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Questions & Answers

Here's what travellers have asked, with answers from Aloft Jacksonville Airport staff and other travellers.
1 question
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over a year ago

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Questions? Get answers from Aloft Jacksonville Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the front of the hotel were fine”
 of 5 bubbles frenchchef2016, 28 Nov 2016 | Read review
“Chose the side facing the pond. .”
 of 5 bubbles K2904EGjenniferr, 26 Nov 2016 | Read review
“Long hallways, doesn't hurt to ask to be close to the elevators.”
 of 5 bubbles tracybR9556RF, 20 Sep 2016 | Read review
“View of pool is to rear of hotel. Front faces the highway”
 of 5 bubbles WandLC, 28 Jun 2016 | Read review
“DON'T STAY HERE and you'll get a good room!”
 of 5 bubbles 387hillaryj, 8 Jun 2016 | Read review
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