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Aloft Jacksonville Airport

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359 Reviews from our TripAdvisor Community

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There are newer reviews for Aloft Jacksonville Airport
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Showing 349: English reviews
Reviewed 25 October 2016

Re: stay with checkout Sunday, Oct 23, 2016. Not in the room much but woke to find graffiti scratched into my headboard. This can be described at best as being off putting and by most people as disgusting. What does this say about the maintenance iems that I can't see? I don't expect this at any Starwood property! The reaction...

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Helpful?
Thank Cassandra R
Chris S, Manager at Aloft Jacksonville Airport, responded to this review

Hi Cassandra, Thank you for your review. As discussed during our conversation, our headboards do not contain any graffiti. The scratches are a result of the fabric used beginning to peel in certain areas and as a result, is beyond what we can repair on the property level. However, I am very pleased to share that this will be addressed...

Stuart, Florida
Reviewed 20 October 2016 via mobile

My boyfriend and I stayed overnight while driving from South Florida to Charlotte. First time staying at an Aloft. I chose this hotel because I had enough points for a free night, they're pet friendly and they don't charge a pet cleaning fee (we brought our dog with us). While the hotel doesn't have an onsite restaurant, picking up a...

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Helpful?
Thank Julz_AM
Chris S, Manager at Aloft Jacksonville Airport, responded to this review

Hi Julz_AM, Thank you for the great review! We take great pride in what we do and we are very pleased that you enjoyed your stay with us. I will be sure to share this review with the team. Should your travels bring you back through Jacksonville, we would love to have you back at our hotel! Best, Chris

North East Pennsylvania
Reviewed 18 October 2016 via mobile

I had to spend the night in Jacksonville and I wanted to stay near the airport, to be close to everything. I was greeted at the hotel by a friendly, smiling face, which set the tone for the short visit. She was very informative and told me about the hotel and the immediate area. Turns out there is a Carrabba's,...

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Helpful?
Thank GoneFishin66
Chris S, Manager at Aloft Jacksonville Airport, responded to this review

Hi GoneFishin66, Thank you very much for your review. We have worked hard over the past few months to enhance our property and our team. Our location is the best in the area and our hotel is as well. I will be sure to share this review with the team as this motivates us to keep getting better. Again I...

Atlanta, Georgia
Reviewed 2 October 2016 via mobile

This was my first visit to this hotel. I read the past reviews associated with troublesome wifi. I ignored them, big mistake on my part. The reviews were old and I figured that surely it would be corrected by now. Wrong! I called down to the desk twice and got the run around and wifi never was fixed. The hotel...

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1Thank TeamATL
Oklahoma City, Oklahoma
Reviewed 28 September 2016 via mobile

I will never stay at this hotel again. We booked 8 rooms for a business trip. 7 of our employees checked out around 9:30 am the morning of departure. I had a late checkout, and as a platinum, it was granted. The hotel was practically empty and I was told they had plenty of rooms available that day so I...

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Thank stephanieweatherford
Columbus, Ohio
Reviewed 26 September 2016 via mobile

Stayed Sunday 9/25/16. Clean hotel. Nice, modern room. Allows dogs with no charge. I checked with several other area hotels, and the all charged an extra $75 or $100 a night for a dog, so free was the best deal in the area. Front desk personnel and housekeeping were both very nice. Not luxury, but for $110,it's a winner! We'll...

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Thank Tristam G
Chris S, General Manager at Aloft Jacksonville Airport, responded to this review

Hi Tristam, Thank you very much for the review! At Aloft, part of our culture means embracing our travelers pets as well. I am also pleased that you found our staff nice as they truly enjoy what they do. Should your travels bring you back through Jacksonville, we certainly look forward to welcoming you and your pets back! Best, Chris

St. Johns, Florida
Reviewed 23 September 2016

The service was exceptional at the front desk and very friendly but my goodness, the property was in terrible shape for a W/Starwood property. I've stayed at the other Starwood hotels for years and was surprised how poorly kept this was on the inside. I've never stayed at an Aloft and looked forward to seeing/staying to see how they were...

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Helpful?
Thank jem477
Chris S, General Manager at Aloft Jacksonville Airport, responded to this review

Hi Jem477, Thank you for your review. I am very pleased to read that you found our staff friendly and exceptional. Our team is certainly a cut above the rest! Regarding the condition, to say the least, I am surprised by your observations. However, I am pleased to announce that we will be undergoing a renovation this Spring. Again, I...

Reviewed 21 September 2016

Stayed here for one night prior to an early flight out of JAX. Great location close to restaurants and stores. Front desk is fast and efficient, very courteous. Didn't utilize the pool or bar, but looked clean and well presented. Room was comfortable, clean and modern. The amenities within the room were a great quality and I loved the "green"...

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Thank Tracy B
Calhoun, Kentucky
Reviewed 17 September 2016 via mobile

I stayed at the Aloft for a week during training for work. I loved the modern/retro feel. Not your typical hotel vibe. Loved my room set up...it felt like two separate rooms. The pool area was nice but didn't have many lounge chairs. I felt pushed out just by two other people being there. The free shuttle was amazing since...

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Thank davish8586
Anchorage, Alaska
Reviewed 10 September 2016 via mobile

My best friend and I stayed for one night this month and our visit was uneventful. The location is fantastic for those wanting to be close to the airport (less than a five minute drive). The hotel also has a lot of chain eateries (Olive Garden, Red Lobster, Boston's, etc.) and stores (Maurice's, Hobby Lobby, etc.) right across the street....

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Helpful?
Thank Jacqueline R
Chris S, General Manager at Aloft Jacksonville Airport, responded to this review

Hi Jacqueline, Thank you for your review. We are glad to hear you enjoyed your accommodations and the great location. The Aloft Jacksonville Airport certainly strives to be above average so if there is anything we could've done differently to make your stay more enjoyable, please do not hesitate to reach out to me directly at the property. Thanks again...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Restaurant
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located 10 minutes away from the airport, The Aloft Jacksonville Airport hotel offers free WiFi and high-tech entertainment centers as well as easy access to Anheuser Busch Brewery and Everbank Field. ... more   less 

Additional Information about Aloft Jacksonville Airport

Address: 751 Skymarks Dr, Jacksonville, FL 32218-7248
Region: United States > Florida > Jacksonville
Price Range: $132 - $200 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Aloft Jacksonville Airport 3*
Number of rooms: 136
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Also Known As:
Aloft Jacksonville Airport Hotel Jacksonville
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Questions & Answers

Here's what travellers have asked, with answers from Aloft Jacksonville Airport staff and other travellers.
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over a year ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the front of the hotel were fine”
 of 5 bubbles frenchchef2016, 28 Nov 2016 | Read review
“Chose the side facing the pond. .”
 of 5 bubbles K2904EGjenniferr, 26 Nov 2016 | Read review
“Long hallways, doesn't hurt to ask to be close to the elevators.”
 of 5 bubbles tracybR9556RF, 20 Sep 2016 | Read review
“View of pool is to rear of hotel. Front faces the highway”
 of 5 bubbles WandLC, 28 Jun 2016 | Read review
“DON'T STAY HERE and you'll get a good room!”
 of 5 bubbles 387hillaryj, 8 Jun 2016 | Read review
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