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TownePlace Suites Jacksonville Butler Boulevard

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165 Reviews from our TripAdvisor Community

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There are newer reviews for TownePlace Suites Jacksonville Butler Boulevard
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Showing 164: English reviews
Williamsport, Pennsylvania
Reviewed 2 March 2016 via mobile

Normal TownePlace property. I had a very late check in and desk man was wonderful and prepared for my arrival. I was to my room quickly. Only stayed one night but worthwhile. The property is undergoing full remodel and my room was completely refreshed.

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Helpful?
1Thank Orchard609
Joel A, General Manager at TownePlace Suites Jacksonville Butler Boulevard, responded to this review

Thank you for the nice review! We are pleased you enjoyed your stay and our new rooms. We look forward to seeing you again soon.

Reviewed 26 February 2016 via mobile

Excellent service! Worth staying here If u r planning to visit Jax you definately need to stay @ 4801 Towneplace Suites. Great people Betsy, Gladys, Debbie n Thomas... Thank you guys for making my trip a memorable one - Chandan Kumar, 121

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Helpful?
1Thank Chandan P
Joel A, General Manager at TownePlace Suites Jacksonville Butler Boulevard, responded to this review

Thank you for the great review! I am pleased to see our staff went above and beyond to ensure you not only enjoyed your stay but had a memorable one. We appreciate you and hope you will have an opportunity to stay with us again soon.

Sarasota, Florida
Reviewed 18 February 2016

Excellent room, kitchen and bathroom. Easy check in the registration area the staff was very helpful. We are seniors and really appreciated the comfortable bed and easy access to our room. We will book a room again.

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Helpful?
1Thank Gloria N
Joel A, General Manager at TownePlace Suites Jacksonville Butler Boulevard, responded to this review

We are pleased you enjoyed your stay with us and appreciate your great review and nice comments. Thank you for staying with us and we look forward to seeing you again!

Gainesville, Florida
Reviewed 14 February 2016

It is very refreshing to stay at a hotel today and everyone from the front desk, breakfast attendant as well as house keeping to be so nice and ask you if you need anything and is everything ok. In the past I have stayed at the Springhill Suites which is also a Marriott brand 100 yards down the road. They...

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Helpful?
1Thank Dennis C
Joel A, General Manager at TownePlace Suites Jacksonville Butler Boulevard, responded to this review

Thank you so much for the great review! It is great to see our staff exceeded your expectations to make your stay so wonderful. Thank you for staying with us and we look forward to see you again soon!

Kingsport, Tennessee
Reviewed 9 February 2016

We were looking for a reasonably priced two bedroom suite in Jacksonville and decided to stay here. The staff was extremely friendly and very helpful. We have never been to Jacksonville before so the lady at the front desk told us about some things we could do over the weekend. The room was very clean and comfortable. We took advantage...

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Helpful?
1Thank Jeff37660
Joel A, General Manager at TownePlace Suites Jacksonville Butler Boulevard, responded to this review

Thank you for the nice review and comments! Thank you for staying with us and we are pleased you had such a great stay. I hope you enjoyed your cruise and we look forward to your next stay with us!

Tampa, Florida
Reviewed 9 February 2016

We have stayed here multiple times. The staff has been very friendly and helpful with any issues I have had. I understand they will be doing some renovation and replacing couches, which is great as some have shown a bit more use

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Helpful?
Thank UFMom88
Joel A, General Manager at TownePlace Suites Jacksonville Butler Boulevard, responded to this review

Thank you so much for the nice review! We are pleased you have enjoyed your stay each time and thank you for your repeat business We are currently doing renovations with nearly half of our rooms completed. We are excited about the changes and I am sure you will be too.

Mansfield, Massachusetts
Reviewed 8 February 2016

Location, location, location and very friendly and professional staffing. I visit JAX once/month and always stay at the TownePlace Suites for their location and because I feel valued by the staff. The breakfast has been really upgraded and I can't wait to see what the renovations do for the rooms

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Helpful?
Thank RickM56
Joel A, General Manager at TownePlace Suites Jacksonville Butler Boulevard, responded to this review

Thank you for your nice review and comments. We do value you and appreciate your repeat business. We have nearly half of our guest rooms renovated and I am positive you are going to love the new rooms. We look forward to your next stay!

Reviewed 29 January 2016 via mobile

This was my first time staying here and it has been a pleasant experience! I'm in one of the newly renovated suites which is extremely clean (a.k.a I don't feel too bad about walking around barefoot) and doesn't smell (we are in a non-smoking room). I like that each room in the suite can control their air. The complementary breakfast...

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Thank Taryn-Lea M
Joel A, General Manager at TownePlace Suites Jacksonville Butler Boulevard, responded to this review

Thank you for staying with us and leaving a 4 star review! We appreciate your feedback and are pleased you enjoyed your stay. We hope you will have an opportunity to stay with us again soon.

Erie, Pennsylvania, USA
Reviewed 14 January 2016 via mobile

I spent two weeks here in a handicapped accessible room in December when changing apartments. I was using a walker so was given a first floor room. First the negatives: rooms are in need of a makeover, which I understand is to happen in early 2016. The entrance door nearest my room had a broken lock so I could not...

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Helpful?
Thank ilovetravel60
Joel A, General Manager at TownePlace Suites Jacksonville Butler Boulevard, responded to this review

Thank you so much for the review! It was a pleasure having you stay with us and we appreciate your business. I apologize for the problems you encountered during your stay but am pleased our staff surpassed your expectations to make it a great stay. We are excited to let you know we are in the process of our renovation...

Port Charlotte, Florida, United States
Reviewed 4 January 2016

Unfortunately there was a party in a room two doors away. When I called the hotel staff at 11:00 PM, the manager Joel went up and spoke with them. They quieted down, but when he left they decided to move from room to room creating more noise. He did come up again and reprimand the patrons. I spoke with Cindy...

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Helpful?
Thank Ralph Y
Joel A, General Manager at TownePlace Suites Jacksonville Butler Boulevard, responded to this review

Thank you for leaving a review. I apologize for the noise you experienced during your stay. Party noise is not typical for our hotel but some people get a little carried away on New Years Eve. I am glad we were able to turn that experience around to make it a pleasant stay for you. I understand you already have...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
The newly renovated TownePlace Suites by Marriott Jacksonville Butler Blvd is the new design for the TownePlace Suites. At the TownePlace Suites, you will be able to settle in, keep your routine, and stay connected to the local area because our goal is to make life away from home easy, so that you can continue Real Living. ... more   less 

Additional Information about TownePlace Suites Jacksonville Butler Boulevard

Address: 4801 Lenoir Ave, Jacksonville, FL 32216-6015
Region: United States > Florida > Jacksonville
Price Range: $148 - $211 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — TownePlace Suites Jacksonville Butler Boulevard 2.5*
Number of rooms: 85
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Also Known As:
Towneplace Suites By Marriott Jacksonville Butler Boulevard Hotel Jacksonville
Towneplace Suites Jacksonville
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Questions & Answers

Questions? Get answers from TownePlace Suites Jacksonville Butler Boulevard staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“. Second floor made it easy to use the stairs instead of waiting for the elevator.”
 of 5 bubbles Saintaugiedoggie, 22 Nov 2016 | Read review
“If you are handicapped, request a room on the first floor, they *will* accommodate your needs.”
 of 5 bubbles 34amt, 29 Aug 2016 | Read review
“Rooms on the west side keep you away from the noise of the I-95 traffic.”
 of 5 bubbles AndyR-Tampa, 4 Jul 2016 | Read review
“13 min from Mayo clinic. Strait shot down hwy 202...”
 of 5 bubbles wsmytko, 10 May 2016 | Read review
“3rd floor is nice”
 of 5 bubbles yilling2016, 5 Mar 2016 | Read review
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