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TownePlace Suites Jacksonville Butler Boulevard

TownePlace SuitesUSD 106*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 106*
USD 106*
USD 107*
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TownePlace Suites Jacksonville Butler Boulevard
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187 Reviews from our TripAdvisor Community

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Showing 186: English reviews
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Miami, Florida
Reviewed 1 week ago via mobile

This was our first time in this property and we will not be back. The property is close to the highway. The rooms are well appointed and the kitchenettes are well stocked and new. The service, both on the phone when calling with requests, and upon arrival, was lacking. This is a surprise for a Marriott property and very disappointing.

Thank JosephBVTV
Kandace W, General Manager at TownePlace Suites Jacksonville Butler Boulevard, responded to this review

Dear JosephBVTV, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the TownePlace Suites Jacksonville Butler Boulevard. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the underwhelming...

Reviewed 2 weeks ago

We stayed at this hotel on a three day visit in Jacksonville and Liked it very much, It.s a short drive from the mayo Clinic and from Lot's of good restaurants I would recommend this Hotels .for anyone going to Jacksonville the first time for a short stay and is not familiar with the area we stayed on a higher...

Thank hobo60
Brunswick, Georgia, United States
Reviewed 3 weeks ago

My husband and I stayed here for the first time in November 2016 when he was evaluated at Mayo Clinic for a liver transplant. In March he received his transplant and we were here a month. The one bedroom suites are wonderful. Everything was clean and comfortable. I appreciated having a kitchen area so that I could prepare meals and...

1Thank Laura P
Reviewed 4 weeks ago

Have stayed in several TownePlace Suites but this one was very interesting - first impression was this room is small but everything needed is here. Kitchen counterspace was limited but for an overnight it was ok. Bathroom had a nightlight that could not be turned off but there was a door. Mixed feelings about the size - would not want...

Thank Diane L
Reviewed 21 April 2017 via mobile

Brooke Rocks..She got us the room Hotels.com could not....A real pro...nice suite hotel..kitchen, clean, modern 5 star. Feels like home. I seriously could live here long term. Keep in mind. I am picky.

Thank Jodi S
Manchester, UK
Reviewed 19 April 2017

I stay here quite often and has always been nice. This time rooms are still good, cabinets need a makeover, although rooms were clean the pool was green. We stayed a few days left, came back and still green. A number of quests were complaining. Management should have taken care of this. Get with it you are part of the...

Thank Kateky
Kandace W, General Manager at TownePlace Suites Jacksonville Butler Boulevard, responded to this review

Thank you so much for taking the time to share your experience with us. I am happy to say that our pool is now closed for the season for renovations and will be up and running and picture perfect for summer time. Thank you for your kind words about Donte, I will pass them along to him. Donte was recently...

Orlando, Florida
Reviewed 19 March 2017

From check in to check out, great experience. Kim, and everyone at front desk so nice and professional. The complimentary breakfast buffett was filled all the times, room was very clean. Also, convenient getting to Mayo Clinic, just about a 15 minute drive. Will definitely stay here again. Enjoyed this hotel better than The Inn at Mayo Clinic, even though...

1Thank ellie34515
Savannah, Georgia
Reviewed 13 March 2017

service was great kim at the front desk was great, room was very clean, location to downtown was good. we were allowed late check out due to running gate river 15k. we recommend this hotel for anyone visiting the area.

1Thank joez226
Greenwood, South Carolina
Reviewed 3 March 2017

This was only a one night stay... in early and out early. Everything was as expected. Towneplace is not the Ritz. What we got was cleanliness and friendly staff. We will stay here again and I can recommend it to you.

1Thank Stephen D
Arlington, Virginia
Reviewed 2 March 2017

I can't speak to the actual rooms or quality of stay but I showed up at 12am with my reservation number in hand and was told, "Oh you didn't get a call earlier? We had an issue with the door's lock and we're unable to get in and have no other rooms available." I had no missed calls or voicemails...no...

Thank dbrownstein

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Room/Suite (26)
Hotel & Grounds (3)
Dining (4)
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Bathroom (4)
Dining (8)
Room/Suite (19)
Business Centre/Function Rooms (2)
Other (8)
04/06/2017 05/06/2017
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  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
The newly renovated TownePlace Suites by Marriott Jacksonville Butler Blvd is the new design for the TownePlace Suites. At the TownePlace Suites, you will be able to settle in, keep your routine, and stay connected to the local area because our goal is to make life away from home easy, so that you can continue Real Living. ... more   less 

Additional Information about TownePlace Suites Jacksonville Butler Boulevard

Address: 4801 Lenoir Ave, Jacksonville, FL 32216-6015
Region: United States > Florida > Jacksonville
Price Range: $142 - $213 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — TownePlace Suites Jacksonville Butler Boulevard 2.5*
Number of rooms: 85
Reservation Options:
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Also Known As:
Towneplace Suites By Marriott Jacksonville Butler Boulevard Hotel Jacksonville
Towneplace Suites Jacksonville
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Questions & Answers

Questions? Get answers from TownePlace Suites Jacksonville Butler Boulevard staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It given an upper level room take it the elevators a pretty Big there is room for 5 or more with bags”
hobo60, 12 May 2017 | Read review
“Off the busy streets so all rooms seemed to be quiet.”
590dianel, 29 Apr 2017 | Read review
“From what I could tell all room should be good.”
captmorgan40, 20 Feb 2017 | Read review
“There are plenty of hotels on the exact same road. Choose one of those instead.”
375belleb, 31 Dec 2016 | Read review
“. Second floor made it easy to use the stairs instead of waiting for the elevator.”
Saintaugiedoggie, 22 Nov 2016 | Read review
5 of 5
TownePlace Suites
USD 106* /night
View Deal
Expedia.comUSD 106
Hotwire.comUSD 107
Booking.comUSD 108
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Prices are for 1 room, 2 adults
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