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Holiday Inn Express Hotel & Suites Chaffee

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Holiday Inn Express Hotel & Suites Chaffee
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102 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel & Suites Chaffee
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Showing 101: English reviews
Reviewed 9 July 2015

We visited Jacksonville Florida to celebrate a 50th birthday and 4th of July. The location was fantastic however I was very dissappointed with the room. The carpet was dirty and had black stains in some area (Mgt carpet needs to be shampooed). The curtain was ripped at the hem (needs to be replaced or sewn). The bed frame for one...

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Helpful?
1Thank Blest E
Kristyn M, Guest Relations Manager at Holiday Inn Express Hotel & Suites Chaffee, responded to this review

Thank you for your feedback on your stay with us over the 4th of July Holiday. I apologize immensely for the way your room looked during your stay. I will pass along your suggestions to the appropriate managers for those departments for further actions to be taken. At your earliest convenience please contact me at my private email so I...

Reviewed 6 July 2015 via mobile

Rooms are clean and comfy, but there is some broken furniture. The fridge and microwave are easily moved/tipped which is scary with a baby. I really think that they should be secured. Other then that the breakfast is good and staff is nice.

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Thank Ashley S
Fort Walton Beach
Reviewed 16 June 2015 via mobile

Enjoyed our overnight stay as we traveled through Jacksonville. Realized we left shirts in the closet the next day, called and they quickly assured us the shirts were in lost and found and we were able to pick up as we traveled back through at the end of our trip.

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Thank Brittany B
Kristyn M, Guest Relations Manager at Holiday Inn Express Hotel & Suites Chaffee, responded to this review

Thank you so much for your time and your review. I am so pleased that you enjoyed your recent stay with us here at the Holiday Inn Express Jacksonville West and glad we could return your shirts to you. Hope to see you again on your travels. Sincerely, Kristyn M.

San Angelo, Texas
Reviewed 15 June 2015

This place was a good recommendation from my brother, who lives in Jacksonville. It is a very quite hotel with nice rooms. The staff was very nice, with check-in being very easy. Breakfast was the usual hotel breakfast served in a large dining room off of the beautiful sitting area with a view of the outside pool. I was very...

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Thank Debbie J
Kristyn M, Guest Relations Manager at Holiday Inn Express Hotel & Suites Chaffee, responded to this review

Thank you for your great review and please tell your brother thank you for recommending our Holiday Inn Express Jacksonville West location. I will pass along your praises to our front desk associates. I hope to see you again next time you are in town visiting with your family. Sincerely, Kristyn M.

Tallahassee, Florida
Reviewed 23 May 2015

Another pleasant visit at HIE & Suites. Check-n was efficient, the room was very clean and in good condition. Beds were very comfortable and quiet day and night. The breakfast was as advertised and sufficient (the eggs & sausage were rather good). Also, GF bagels were a big plus too~ The staff was attentive and courteous. We can recommend this...

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Thank klee94gt
Reviewed 12 March 2015

Husband and I stayed for 3 nights on business. It is clean and well maintained. Check- in was easy. Breakfast really is well above average. Quiet location. It is not as close to central Jacksonville as I would prefer, but still a very good place to stay.

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Thank IslandGirl61
west. pennsylvania
Reviewed 28 February 2015

This area/ hotel is an outstanding option if travelling west of Jax on I-10 toward New Orleans/ or to west coast of FLA. It's just a short drive off I-295S Beltway if travelling further down the East coast. Rooms/Baths are spotless, beds are firm and comfy. Breakfasts are some of the best I've encountered and include at least 2 meats,...

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Thank uptobat
Pensacola, Florida, United States
Reviewed 31 December 2014

I stayed at this hotel for two days in December, with my wife. I was in Jacksonville to take an exam and also needed some peace and quiet away from home. Everything about our stay was better than we expected. We were impressed with the entire facility and the staff. Great Breakfast. My wife wanted to stay for a longer...

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Thank Paul H
Fort Myers, Florida
Reviewed 26 November 2014

Vey nice bed sheets and blankets. Breakfast was great. Window shades did not close all the way. No rooms on the first floor. Nice for pets except for having to go up the steps or elevator with them. Limited green space for pets outside but workable for a short stay.

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Thank cocoadutch
Ocala, Florida
Reviewed 12 November 2014

We stayed in a Holiday Inn and Suites in another state and encounter the same situation with LAZY MAIDS!!! They act like they are in a hurry you have to ask them to make the bed and then they do it sloppy!!! Don't vacumnn unless you ask etc etc Don't dust even though everything was dusty even when we checked...

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1Thank Katrinka2014
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Chaffee, responded to this review

Dear Katrinka2014, Thank you for taking the time to share your thoughts regarding your stay at our hotel. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing. However, we regret that the service received from our housekeeping department did not live up to your...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
This is a beautiful brand new hotel. This hotel has 81 comfortable rooms tastefully designed. It has a fitness center, business center, meeting rooms, outdoor swimming pool and a great room for Express Start breakfast. The hotel has a friendly staff. This hotel is near good restaurants and a shopping center. The hotel also has a guest laundry. We also offer a great Manager's Reception on Wednesday Nights for all our Hotel Guest Please try it out you will love it. This is not your light food reception it's like you are home and we cook dinner for you. Banquet Room Great and can hold up to 100 people depending on setup. Caterering available. And you can choose your own color table clothes. 34 years hospitality and it will show. Give us a try. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Chaffee

Address: 537 Chaffee Point Boulevard, Jacksonville, FL 32221
Region: United States > Florida > Jacksonville
Price Range: $176 - $238 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Chaffee 2.5*
Number of rooms: 81
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Also Known As:
Holiday Inn Express Hotel And Suites Chaffee
Hotel Style:
#28 Family Hotel in Jacksonville
#46 Business Hotel in Jacksonville
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Questions & Answers

Questions? Get answers from Holiday Inn Express Hotel & Suites Chaffee staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“5th floor is very quiet.”
 of 5 bubbles Devilstowerwy, 12 Nov 2016 | Read review
“Choose above ground floor room.”
 of 5 bubbles Sportsnut667, 9 Aug 2016 | Read review
“All are nice!”
 of 5 bubbles X5867GJkimc, 2 Aug 2016 | Read review
“Cant go wrong with the size of the suite.”
 of 5 bubbles 610amberr, 27 Oct 2015 | Read review
“All rooms would be excellent”
 of 5 bubbles uptobat, 28 Feb 2015 | Read review
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