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First and for most we booked through hotels.com At no fault of our own, our room was booked twice and we were charged twice on our credit card for our room. When the hotel was contacted, they said they can't remove the second charge from...More
I found this Quality Inn Hotel to be one of the best hotels of that brand.
As a traveling Technician, staying in hotels for the better part of the year becomes difficult, especially living on a budget. Most of the hotels in PA are really...More
We were very unhappy. We asked them 3 times to fix the TV and get the channels we paid for? We found out other rooms had them. But, we never got them. We had no alarm clock, no - do not disturb sign, and the...More
After checking in and going to the room, I found a used Kotex along side the bed near the night stand. The manager changed out room. The other things wrong were: pool and hot tub so nasty and cloudy would not even think about touching...More
Thank Frank C
Response from Amit N, Manager at Quality Inn & Suites in GettysburgResponded 12 May 2018
On behalf of our entire team at Quality Inn and suites, I would like to sincerely apologize for the inconveniences you faced. I would like to mention that we did have an issue with the swimming pool in which a guest had dropped lotion which...More
First, this hotel is under construction and we were not told when we made the reservation. You might want to consider Super 8 or Days Innn right next door. We did not enjoy our stay here. The room itself needs much updating and was very...More
Response from QualityInnPA120, Guest Relations Manager at Quality Inn & Suites in GettysburgResponded 6 May 2018
We are very sorry you were not happy with your stay. The hotel lobby is being renovated but we are keeping the renovations minimal to try to not impact our guests. We are sorry you were affected by this. The hotel is now under new...More
Response from QualityInnPA120 | Property representative |
The hotel lobby at this time is being renovated. It should take til April to complete the renovations there. You should have no major impact on your visit during your visit in April. The pool,spa, exercise room and guest... More
The hotel lobby at this time is being renovated. It should take til April to complete the renovations there. You should have no major impact on your visit during your visit in April. The pool,spa, exercise room and guest laundry will all be open and operational.We look forward to seeing you then! We hope you enjoy the changes we are making!