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The Wilshire Grand Hotel

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Traveller (108)
Room & Suite (304)
Storyboard
Overview
  • Excellent61%
  • Very good22%
  • Average8%
  • Poor5%
  • Terrible4%
Travellers talk about
“front desk”(91 reviews)
“primavera”(21 reviews)
“bridal suite”(14 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
3 Star accommodation
All hotel details
Additional information
Offers from The Wilshire Grand Hotel
Offers & Announcements: 500 Stash Reward Points
Hotel packages
Offers from The Wilshire Grand Hotel
Offers & Announcements: 500 Stash Reward Points
Hotel packages
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Rooms
26 Aug.27 Aug.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (621)
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613 results
Traveller rating
361
137
54
35
26
Traveller type
Time of year
LanguageEnglish
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361
137
54
35
26
Show reviews that mention
All reviewsfront deskprimaverabridal suitebagelswedding weekendthe hotel staffcomplimentary breakfastsales managerfirst floorlarge bathroomwonderful hotelwilshire grandwedding guestshighly recommend this hotelcocktail hoursnow stormthe general manager
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1 - 5 of 613 reviews
Hotel's Favourite
Reviewed 5 days ago

We were in eight states in eleven days and this was the best hotel. The check in and out were quick. The staff was professional and friendly. The hotel has large clean rooms, quick elevators, free parking, and good wifi. There was soda and bottled...More

4  Thank CBR0107
Response from service1, General Manager at The Wilshire Grand HotelResponded 4 days ago

Dear CBR0107, That's quite a recommendation! Thank you so very much! My team and I are delighted to have had you stay with us!.. Truly! Sincerely, Ed Reagoso, GM

Reviewed 1 week ago

We stayed here for the day, had very pleasant stay..stayed on the first floor, serene surrounding...garden was beautiful.. Service was great..had welcome gifts for both of us, very comfortable big room, modern amenities. Also loved the eco friendly vibe of the place. Amazing soft cuddly...More

4  Thank Sinacaban
Response from service1, General Manager at The Wilshire Grand HotelResponded 1 week ago

Dear Sinacaban, Thank you so very much for noticing the touches! We truly appreciate your comments and the review on TripAdvisor!! Sincerely, Ed Reagoso, GM

Reviewed 1 week ago via mobile

Check-in was a breeze. But arriving at our room, we were puzzled at finding 2 glasses and 2 cups in a room booked for 3. When we asked the Front Desk, which according to the key card folder would assist with anything, the answer was,...More

1  Thank Favolo
Response from service1, General Manager at The Wilshire Grand HotelResponded 1 week ago

Dear Favolo, Thank you for making us aware of the issues you experienced. Our breakfast has very specific times and we don't really run out of food so if you could let me know the time or perhaps a description of who you spoke with...More

Reviewed 1 week ago

When I arrived at Front Desk I was immediately offered a cold drink (btl water, wine, beer, soft drink, juice). Room was recently renovated. Beautiful! Huge Bathroom, Mini Fridge, Great Toiletries. However, we were missing the iron and ironing board. We called front desk and...More

4  Thank m0llymeeker
Response from service1, General Manager at The Wilshire Grand HotelResponded 1 week ago

Dear m0llymeeker, Thank you for posting your review with TripAdvisor. We gauge our success on the reviews we receive here. I will immediately investigate the missing iron board, I apologize for the inconvenience. Regarding the restaurant - they're usually better than that. I will copy...More

Reviewed 1 week ago via mobile

We stayed overnight for a wedding on a Wednesday night. The room and hotel itself were clean and nice. The room was spacious. Now for the negatives. I had called 2 days before arrival requesting a later than the noon checkout. I was told to...More

Thank debcoh
Response from service1, General Manager at The Wilshire Grand HotelResponded 1 week ago

Dear debcoh Thanks for posting this review. I am however,sorry you feel that we were unaccommodating. We were sold out and could not extend check out times due to the arrivals expected that day, many coming in early specifically for this wedding and another. Check...More

View more reviews
About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Breakfast included
Free Parking
Hotel Amenities
Room Service
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Breakfast included
Shuttle Bus Service
Children Activities (Kid / Family Friendly)
Free Parking
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
USD 153 - USD 281 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in West Orange
#1 Quiet Hotel in West Orange
#1 Classic Hotel in West Orange
#1 Residential Neighborhood Hotel in West Orange
#3 Business Hotel in West Orange
#3 Family Hotel in West Orange
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 153 - USD 281 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in West Orange
#1 Quiet Hotel in West Orange
#1 Classic Hotel in West Orange
#1 Residential Neighborhood Hotel in West Orange
#3 Business Hotel in West Orange
#3 Family Hotel in West Orange
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (108)
Room & Suite (304)
Dining (13)
Pool & Beach (1)
Amenities (33)
Business Centre & Event Rooms (26)
Family and Play Areas (1)
Questions & Answers
Ask a question
Hiltzie79
22 January 2018|
AnswerShow all 6 answers
Response from service1 | Property representative |
Yes, we do have complimentary shuttles available for Kessler!
1
Vote
J127BOKB
16 October 2017|
AnswerShow all 3 answers
Response from service1 | Property representative |
If you call us directly we are happy to help always! Ask for our reservations manager, Amanda at 973-731-7007.
0
Votes
Annette E
30 September 2017|
Answer
Response from service1 | Property representative |
Not from the airport but there is a preferred vendor named BK Limo that will offer it at discounted rates if you tell Jon that you're staying with the hotel! BK Limo phone 908-787-7242 Ask for the owner, Jon
1
Vote
Room Tips
"Not a high rise building..."
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"Rooms away from the elevator are quieter."
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"All the same"
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"Ask for a room on 2nd or 3rd floor facing the back."
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