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The Wilshire Grand Hotel

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The Wilshire Grand Hotel
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488 Reviews from our TripAdvisor Community

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Showing 482: English reviews
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Scranton Pa
Reviewed 1 week ago via mobile

This hotel is very high class for a good price. It's on Pleasant Valley Way, which is the main street of West Orange. Shopping and dining options are an easy walk; more extensive shopping is a quick 5 minute drive down Prospect ave. Everything in the hotel is fancy looking, the lobby, the rooms, the ballroom, restaurant, etc. It's an...

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Helpful?
Thank dovidk
California, Maryland
HOTEL’S FAVOURITE REVIEW
Reviewed 7 December 2016

Held my daughter's Wedding & reception there in Oct 2016. Everything from arrival to departure was done TOP NOTCH! The rooms were large, clean and comfortable. The lounge was great for late night cocktails. The Wedding reception was fabulous and the food was phenomenal and my daughter and her husband couldn't be more pleased. The hotel staff was very friendly...

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Thank BillFenn2673
About Hotel's Favourite Review
service1, General Manager at The Wilshire Grand Hotel, responded to this review

Dear BillFenn2673, Thank you very much for your kind words and for memorializing your review with TripAdvisor. Our team works diligently to insure every guest is happy with their experience with us. They will share in my happiness that things went so well for you and your family and friends. Sincerely, Ed Reagoso, general manager

Reviewed 1 week ago

Clean, elegant, and comfortable! Free parking. Front desk staff is amazing. Shamelli and Mary were very accommodating. The restaurant is connected to the hotel and very good. Great service everywhere!

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Thank Sonali M
Pennsylvania
Reviewed 2 weeks ago

Located in Verona near a park, the hotel is a great choice if you happen to be staying in Verona or the West Orange area. The Grand Wilshire is convenient to I-280 at Exit 7. The rooms are spacious and clean, the staff helpful. No need to look further.

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Thank BucksCountyWanderer
Jackson Heights, New York
Reviewed 2 weeks ago

The room was very large. It was conviently located for our purposes. The price was very reasonable, including breakfast. If we needed to stay in this area again, the Wilshire Grand Hotel would be our choice.

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Thank Candide2
Reviewed 3 weeks ago via mobile

Wow. And I though I knew the place. I've been using the Wilshire Grand Hotel for nearly 5 years - ever since my daughter was born. I could not be more grateful that Jahvanna was working there today. I checked out this morning, per usual, and about an hour later I realized I had forgotten my kid's favorite pillow. I...

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1Thank Wilson V
Reviewed 4 weeks ago

Rooms were spacious, comfortable and quiet. There are Edison quotes on the ceiling giving you something to ponder while you wait for the elevators. All the staff are courteous and the breakfast selection had a nice choice from healthy to a happy splurge. My room had a microwave and a refrigerator which was handy. The Italian restaurant could be accessed...

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Thank laurapY9154NF
Reviewed 4 weeks ago

We were doing renovations on our home that required us to be out for a few nights, so in looking at local hotels the Wilshire Grand had the best rate. The hotel was super clean, staff super friendly and the complimentary breakfast was delicious!! So much so that every time we drive by the hotel my kids ask when we...

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Thank Kate F
London, United Kingdom
Reviewed 12 January 2017 via mobile

This has to be one of the best hotels visited ever in the US. Clean, big beautiful hotel. Staff were helpful The only downside I would say is when I tried to use my phone in my room to call locally in west orange and also London it wasn't dialling, I must have called reception about 5 times during my...

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2Thank jk2015240
service1, General Manager at The Wilshire Grand Hotel, responded to this review

Dear jk2015240, Thank you so very much for your review on TripAdvisor. I'm sorry about the phone issue. Truth be told most guests don't even use the guestroom telephones these days. I will see that this policy is scrutinized and changed if needed. I will also be sure the team is better educated on our system. Thank you again! Sincerely,...

Fredericksburg, Virginia
Reviewed 4 January 2017 via mobile

Very nice upscale hotel. Room was very clean, but could use an update...same with the bath. However, the complimentary amenities more than compensated. You can just stroll down to the lobby and have a latte, popcorn or cookies whenever you want...very convenient. The staff were very friendly at check in and we helped ourselves to a few complimentary beers...hit the...

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2Thank al p
service1, General Manager at The Wilshire Grand Hotel, responded to this review

Dear al p, Thank you kindly for posting your review. We very much appreciate the time you've taken to make us aware of your satisfaction. We rely greatly on social media for advertising and marketing. Your review helps us achieve our goals and confirms that we are doing the right thing by our guests. Incidentally, we are updating all of...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Free Parking
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Upscale suburban hotel in the Pleasantdale section of West Orange. Featuring a combination of suites, kings, and double bedded rooms with the finest of touches and a sparkling reputation for service and cleanliness. We offer Free secured WiFi at speeds of 50Mbps, Free Classic American Buffet Full Breakfast, Complimentary local business shuttle, plush linens and oversize towels, our own green line of amenities with no plastic bottles that will linger on for fifty years and of course our free to guest lobby beverage center featuring 24 hour healthy waters, Folgers Coffee & Decaf, and Nescafe Coffee, Espresso, Decaf, Hot Chocolate, and Cappuccino. And of course our daily baked cookies, popcorn, seasonal home-made lemonade and our Sweet Shoppe for that quick snack. We're minutes from Edison's Historic District, South Mountain Reservation, NJPAC, SOPAC, and The Historic Wellmont Theater in Montclair. ... more   less 

Additional Information about The Wilshire Grand Hotel

Address: 350 Pleasant Valley Way, West Orange, NJ 07052-2918
Region: United States > New Jersey > West Orange
Price Range: $176 - $531 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Wilshire Grand Hotel 3.5*
Number of rooms: 89
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Also Known As:
Wilshire Grand West Orange
Hotel Wilshire Grand
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Questions & Answers

Here's what travellers have asked, with answers from The Wilshire Grand Hotel staff and other travellers.
2 questions
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Questions? Get answers from The Wilshire Grand Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Heating/AC doesn't work”
 of 5 bubbles ed955, 1 Jan 2017 | Read review
“All the rooms are lovely and very accessible from anywhere in the hotel.”
 of 5 bubbles 3girls-on-vacation, 29 Nov 2016 | Read review
“Very peaceful, quiet. The middle rooms are closer to the elevator.”
 of 5 bubbles shaydean19, 29 Nov 2016 | Read review
“We were only overnight - just to sleep, but it was very quiet”
 of 5 bubbles FRABAR2, 29 Nov 2016 | Read review
“Triple-confirm the type of room you booked by calling”
 of 5 bubbles 630gilk, 27 Nov 2016 | Read review
5 of 5