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Renaissance Philadelphia Airport Hotel

Booking.comUSD 156*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
USD 196*
USD 156*
USD 196*
USD 156*
USD 196*
USD 156*
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Renaissance Philadelphia Airport Hotel
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643 Reviews from our TripAdvisor Community

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Showing 636: English reviews
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Jackson, Mississippi, United States
Reviewed 3 days ago NEWvia mobile

You won't be sleeping there! I have stayed at 3 Marriott properties in the last 7 days and this one gets the lowest rating on guest rooms. If the rooms looked like the lobby, this hotel would be 4 stars all the way. The front desk staff were wonderful and very friendly. The concierge lounge needs updates also. The van...

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Helpful?
Thank RubyRudi M
Management response:

While we are truly glad to see that you were greeted with such warm and friendly service, it’s disappointing that the rest of your stay wasn’t as positive. Please accept our apologies if we fell below our standards of cleanliness on this occasion. We will certainly make sure these issues are properly addressed and hope to welcome you back again.

Reviewed 3 days ago NEWvia mobile

Started down hill when we went swimming, the pool area was very slippery the water didn't look very clean and pool wasn't heated and out closed at 9pm instead of 10pm. The desk said one thing about the pool and pool staff said another. We have a baby and the hotel knew based on how we booked. Someone complained about...

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Helpful?
Thank David H
Management response:

First, we’d like to apologize if you were misinformed about our pool hours and will be sure to address this with our staff. We are usually known for providing exceptional service and regret that we let you down on this occasion. We do our best to keep all noise levels to a minimum and are sorry for any inconveniences or...

Reviewed 4 days ago NEWvia mobile

Hotel is awesome as far as check in, common areas, shuttle service and bar service. Restaurant was closed but you can order at the bar. Complaints would be slow elevators & older rooms with limited ability to adjust room temp. I did not sleep well but beds were comfortable. I read some scary reviews so I was pleasantly surprised the...

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Helpful?
Thank pange411
Management response:

We loved learning about your recent stay with us at the Renaissance Philadelphia Airport Hotel. It’s always nice to hear when a guest is pleasantly surprised by our service and amenities. We regret if you did not receive the best night’s rest and apologize if the temperature in your room was not to your liking. We are most grateful for...

Fair Oaks, California
Reviewed 5 days ago NEW

So, we're watching THE FOOD NETWORK, which is as good a reason as any to check into a room, when I hear what sounds like our shower. Except it's not our shower. It's the room above us showering and their water coming down into our shower. Weird and awkward. Maintenance fixed the situation, I kid you not, within ten minutes....

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Helpful?
Thank kcdenman
Management response:

Thank you for your review and please let me extend heartfelt apologies for the issues you experienced with your shower! I am so happy that my team worked quickly to resolve this for you, as I know just how inconvenient this must have been. Furthermore, I apologize for any noise disruptions from other guests. We do our best to minimize...

PHOENIX
Reviewed 6 days ago NEW

The front Desk personal are so friendly and accommodating, The restaurant has very good and excellent food at very reasonable prices. Great Shuttle Service. Clean rooms and all surroundings. Robe in the room.

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Helpful?
Thank FRIBOB
Management response:

We loved learning about the highlights of your visit with us, especially the friendly and attentive service that you received from our front desk team. We will be sure to praise them for a job well done! It seems that you enjoyed the robe that was provided in your room, which is wonderful to hear! Your comfort and satisfaction is...

Egg Harbor Township, New Jersey
Reviewed 1 week ago

We stayed 1 night before our flight to Punta Cana we stayed before and it was ok then room was fine my only thing is they should really redo the rooms over so the whole hotel blends because the lobby is amazing looking with the very nice staff everyone they we came in contact with was very nice.

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Helpful?
Thank pokerolls
Management response:

We love hearing from our return guests and are so happy that you chose to stay with us before your flight to Punta Cana. We are always grateful for the feedback and insights that our guests are able to provide and are excited to share that we’ll be undergoing a renovation later this year. We hope to welcome you back...

Reviewed 1 week ago via mobile

I had the unfortunate luck of going to Philly in May when it got hot. I guess the Renaissance thought they'd save a buck by not firing up the AC. I was literally sweating in my room and was drenched in sweat by the end of breakfast each morning. The hotel offered no explanation nor even an apology. Hey, throw...

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Helpful?
Thank TripMember0725202016
Management response:

We take customer service very seriously and strive to always provide our guests with the most comfortable and satisfying experience. It is disappointing to hear that you were unhappy during your visit and we always encourage our guests to reach out if something isn’t perfect while they are with us. Please know your comments will be discussed with our team...

Richland, Pennsylvania
Reviewed 1 week ago

We had a group of 18 stay at this hotel the night before our flight out of Philadelphia. The hotel lobby was very nice. The check in staff was very friendly and efficient with our check in. We left them know we would need transportation to the airport the next morning for all of us and they had enough vans...

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Helpful?
Thank RamblingRoad
Management response:

Thank you for choosing to stay with us before your flight out of Philadelphia! It’s so great to hear that my team provided top-notch service throughout your stay with us here at the Renaissance Philadelphia Airport Hotel. We truly appreciate that you would recommend us to other travelers and hope to have the opportunity to welcome you back the next...

Hershey, Pennsylvania, United States
Reviewed 2 weeks ago via mobile

So, I'm pretty sure I don't even 'live' at home, I'm spending a majority of my days at Marriott hotels for the last number of years. I'm up to about 700 nights in three years! Ugh... But...it's people like Patrick and Walter that make this property so special. Every time I visit, it feels like I've known these guys for...

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Helpful?
Thank MNagy
Management response:

What a wonderful review. You have us smiling from ear to ear! It is truly a pleasure to welcome you back to the Renaissance Philadelphia Airport Hotel and I’m delighted to hear that my team continues to provide genuine, friendly service every time you visit. I will make sure that Patrick and Walter are recognized for a job well done!...

Reviewed 3 weeks ago

This is a three-sided hotel with an atrium in the center. It's quite large, very close to the Philadelphia airport and best of all, they don't charge for parking unlike the Philadelphia Airport Marriott. The rooms are standard hotel rooms according to the Marriott guidelines, everything works, the beds were comfortable and so on. The overall feel of the place...

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Helpful?
Thank Dayess
Management response:

Thank you for sharing what made your stay with us so positive, Dayess. We do offer some great amenities, along with a convenient location and we’re glad that you enjoyed those features. Although we have much to offer now, we are also planning a renovation at the end of the year which will only make our guest’s experience that much...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Free Parking
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
The Sanctuary
The Sanctuary
Cuisines: American
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
Located in the John Heinz Wildlife Refuge one mile from the Philadelphia International Airport. We offer a complimentary shuttle service to and from the airport. Philadelphia's bustling downtown is a short trip away, as is the sports complex; Citizen's Bank Park, Lincoln Financial Field and Wells Fargo Center. Well-appointed accommodations offer plush bedding, room service, marble bathrooms, and comfortable work spaces. Book one of our deluxe hotel suites for added luxury during your Philadelphia visit. The recently refurbished Grand Ballroom venue is our hotel's most impressive function room, and can accommodate up to 600 guests. We also offer delicious American dining at The Sanctuary and Dorsey's, our signature restaurant and lounge. Whether you're here for work or for play, we look forward to your visit at the Renaissance Philadelphia Airport Hotel. ... more   less 

Additional Information about Renaissance Philadelphia Airport Hotel

Address: 500 Stevens Dr, Philadelphia, PA 19113-1610
Region: United States > Pennsylvania > Philadelphia
Price Range: $158 - $344 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Renaissance Philadelphia Airport Hotel 3.5*
Number of rooms: 349
Reservation Options:
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Also Known As:
Renaissance Philadelphia Airport Hotel Philadelphia
Philadelphia Renaissance
Hotel Style:
#8 Best Value Hotel in Philadelphia
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Philadelphia Airport Hotel staff and other travellers.
9 questions
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Questions? Get answers from Renaissance Philadelphia Airport Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“avoid facing the pool at all costs”
kcdenman, 23 May 2017 | Read review
“Top floors are quieter, all three wings have unique views.”
Dayess, 3 May 2017 | Read review
“Higher floor away from airport!!”
davidb681, 5 Apr 2017 | Read review
“Try to get a balcony room, I didn't even realize that was a option, but it looked nice.”
amorgan0315, 27 Mar 2017 | Read review
“The 12th floor coincerge room for business people has coffee, light breakfast, newspapers, tv, and business center.”
PostKC, 27 Mar 2017 | Read review
5 of 5
Booking.com
USD 156* /night
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Expedia.comUSD 156
TravelocityUSD 156
TripAdvisorUSD 156
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*Disclaimer
Prices are for 1 room, 2 adults
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