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Embassy Suites by Hilton Philadelphia Airport

PricelineUSD 145*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 324*
USD 145*
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USD 150*
USD 150*
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Embassy Suites by Hilton Philadelphia Airport
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1,514 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Philadelphia Airport
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Showing 1,496: English reviews
Fairfield, California
Reviewed 17 July 2016

This was my first time in Philadelphia and I really enjoyed my stay. The slight problem was remedied at the staff was gracious. Smiles, eager to help and the turkey sausage was great! A big thumbs up!

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank CubieF
Easton, Pennsylvania
Reviewed 13 July 2016

The room was very clean. For a complementary breakfast...I thought it was outstanding!!! The service was very friendly and the tv in the room was huge!!! I also couldn't believe that the snacks in the room were complementary too!! I was very satisfied!!

Review collected in partnership with Embassy Suites Hotels
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Helpful?
2Thank gregoryg839
AliciaJoh, Assistant General Manager at Embassy Suites by Hilton Philadelphia Airport, responded to this review

Dear gregoryg839: Thank you for sharing your experience with us. I am thrilled to see that you had such positive experiences with our staff during your stay, and that you were able to enjoy the complimentary snacks. We look forward to seeing you again soon. Warm Regards, Alicia J

Fort Lauderda
Reviewed 13 July 2016

Very satisfied with this hotel. First time staying. I would prefer this hotel over a Hyat Place which we usually pick when we need to stay near an airport. I did not get to use the amenities however the complimentary breakfast was great and the evening reception was a nice touch. I didn't expect it and get to have a...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank PECASB
AliciaJoh, Assistant General Manager at Embassy Suites by Hilton Philadelphia Airport, responded to this review

Dear PECASB: Thank you for sharing your experience with us. We are so happy to see that you were satisfied with your stay and that your were able to join us for the complimentary Manager's Reception for a glass of wine. Should you land in Philadelphia again, we will be ready to scoop you up again with our quick and...

Honolulu, Hawaii
Reviewed 13 July 2016

Great people, b-fast, reception. Well designed, beautiful. Closer look reveals poor maintenance and filthy pool/jacuzzi. You could say hotel looks like a 5 star but by the second day u see only 3 star

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank kukailim0ku
AliciaJoh, Assistant General Manager at Embassy Suites by Hilton Philadelphia Airport, responded to this review

Dear kukailim0ku: Thank you for sharing your experience from your stay at our hotel. It was a pleasure to have you with us. I am glad to see that you enjoyed our staff, complimentary breakfast buffet, and Manager's Reception. I apologize that we were unable to meet your expectations regarding the conditions of the hotel and pool area. Please know...

Harrisburg, Pennsylvania
Reviewed 13 July 2016

Doesn't meet the Hilton standard. Major part of the hotel needs to be upgraded and cleaned. Pool is very dirty (couldn't even see the bottom of the pool...) some hotel staffs needed more training. Not gonna recomend this hotel.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
1Thank alvinl154
AliciaJoh, Assistant General Manager at Embassy Suites by Hilton Philadelphia Airport, responded to this review

Dear alvinl154: Thank you for taking the time to share your experiences with us. I would like to apologize that we were unable to meet your needs during your stay with the condition of the pool and guest suite. Please know that I will share your concerns with our team so that we can continually work to provide a better...

Raleigh, North Carolina
Reviewed 12 July 2016

There was debri on the toilet, Long women's hair in the bedroom drawers, sink, toilet and shower. Clumps on the bathroom floor. Fridge didn't work huge stains on the carpet. This hotel is listed as a 4 star. Ha!!!! Should be listed as a 2 star. Don't be fooled by online pictures, totally misleading. Terrible customer service and they will...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
1Thank ramonec534
AliciaJoh, Assistant General Manager at Embassy Suites by Hilton Philadelphia Airport, responded to this review

Dear ramonec534: We appreciate you taking the time to share your experience at our hotel. I am disappointed to see that you had such an unpleasant experience with us. From your description of the conditions of your suite, it is clear that we dropped the ball. First, please allow me to apologize on behalf of our team for not meeting...

Bedford, Kentucky
Reviewed 11 July 2016 via mobile

Might cost a little more, but well worth it when you consider what the evening reception and terrific breakfast would cost if you paid for it somewhere else. Hubs & I easily had a bar tab worth $45-50. The bar area has just been remodeled and it's really pretty. Biggest Embassy I've ever stayed in! Good selection of cheese, crackers,...

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Helpful?
Thank LindaLou715
AliciaJoh, Assistant General Manager at Embassy Suites by Hilton Philadelphia Airport, responded to this review

Dear LindaLou715: We appreciate you sharing your experience from your recent stay! I am so pleased to see that you were able to enjoy our complimentary Manager's Reception, as well as the indoor pool and friendly service. It is our hops that you will stay with us again in the near future. Safe travels! Warm Regards, Alicia J

Jim Thorpe PA
Reviewed 10 July 2016

A little disappointing at this location with perhaps them not bringing there usual A game at the embassy suites, they need the maids and pool staff to clean up, otherwise great friendly staff and a beautiful facility

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Joseph J
AliciaJoh, Assistant General Manager at Embassy Suites by Hilton Philadelphia Airport, responded to this review

Dear Joseph J: Thank you for taking the time to write a review of your experience with us. I am pleased to see that we were able to provide you with friendly service from our staff. We do strive to make a positive impact on all of our guests through our interactions. I can also see, however, that we failed...

Philadelphia, Pa.
Reviewed 9 July 2016

I had a wonderful time here. We celebrated my daughter's 21st birthday. The breakfast and manager''s reception was a plus. The front desk people were friendly. The things I didn't like, are too small to complain. I will come back.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank BygGyrlzRSexy2
AliciaJoh, Assistant General Manager at Embassy Suites by Hilton Philadelphia Airport, responded to this review

Dear BygGyrlzRSexy2: Thank you for completing a review of our hotel. We are so delighted that you and your family enjoyed the birthday celebration with us! Should your travels bring you back to Philadelphia, we hope to see you again. Warm Regards, Alicia J

Reviewed 9 July 2016 via mobile

My family and I checked in after having to run out of another hotel up the road for how smelly and dirty it was! When we arrived at embassy it was like a whole new world. The front desk staff and andrew were very nice and sweet especially to my children admiring their curly hair. Once in room it was...

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Helpful?
Thank 5curlysmom

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The stunning accommodations at the Embassy Suites Philadelphia - Airport hotel are designed for your comfort. Unwind in the lush, tranquil atmosphere of the open-air atrium after a long day of business or leisure in Philadelphia during the Evening Reception*, featuring complimentary drinks and snacks. Enjoy a free cooked-to-order breakfast in the hotel's atrium, and additional on-site services such as a modern fitness center and an indoor pool. This hotel is less than a mile from the airport. ... more   less 

Additional Information about Embassy Suites by Hilton Philadelphia Airport

Address: 9000 Bartram Ave, Philadelphia, PA 19153-3114
Region: United States > Pennsylvania > Philadelphia
Price Range: $202 - $394 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Philadelphia Airport 3.5*
Number of rooms: 263
Reservation Options:
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Also Known As:
Embassy Suites Philadelphia
Philadelphia Embassy Suites
Hotel Style:
#23 Romantic Hotel in Philadelphia
#48 Business Hotel in Philadelphia
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Philadelphia Airport staff and other travellers.
21 questions
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Questions? Get answers from Embassy Suites by Hilton Philadelphia Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for rooms nears the elevators. Some rooms can be a long walk with bags.”
921matthewt, 6 May 2017 | Read review
“a few corner rooms lessen the sound from atrium”
30yearRN, 5 May 2017 | Read review
“All suites so hard to get a bad room.”
jpennett, 4 May 2017 | Read review
“Make sure you're not over the roof, ask for a good view. It's an airport area.”
shahrazada2015, 1 May 2017 | Read review
“Until the management gets a grip on the staffing issues mentioned in this review, I would not consider this hotel a viable option. Sorry.”
TimF639, 21 Apr 2017 | Read review
5 of 5
Priceline
USD 145* /night
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Expedia.comUSD 150
Booking.comUSD 150
AMOMAUSD 324
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Prices are for 1 room, 2 adults
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