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Hilton Philadelphia City Avenue

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Hilton Philadelphia City Avenue
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776 Reviews from our TripAdvisor Community

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Showing 753: English reviews
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Union, New Jersey
Reviewed 2 days ago NEW

Checked in for a weekend getaway. Never been in the area so wanted to explore. Hotel was beautiful. Very modern and luxurious. The lobby, the elevators, the hallways, the rooms were all clean and gorgeous. The maintenance in our room needed a little touch up but it was cosmetic. I brought it to the hotel staffs attention and they assured...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 830sandroa
Chicago, Illinois
HOTEL’S FAVOURITE REVIEW
Reviewed 17 October 2016

Close enough to downtown without having to pay downtown prices. Every single staff member we interacted with has been exceptionally friendly! From the amazing doormen outside to the front desk, to the restaurant servers - everyone was outgoing and welcoming. Happy to have us stay here. Thank you! The room is clean, comfortable and well-appointed, including a coffee maker and...

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Helpful?
Thank MSH444
About Hotel's Favourite Review
DavidRichardson814, Front Office Manager at Hilton Philadelphia City Avenue, responded to this review

Dear MSH444, Thank you for taking the time to share your experience about your recent stay at our hotel. As a HHonors member, you are among our most valued guests! I am pleased to hear you found the experience to your liking and the staff to be friendly. We sincerely appreciate your feedback and look forward to your return. Sincerely,...

Montour Falls, New York
Reviewed 5 days ago NEW

From the cost of the room and the services available at this property I was very happy with my stay. The valet services is a great service, it truly is worth the $10 fee. The bellmen were all very helpful and friendly. The front desk step were more than friendly and always willing to assist your needs

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank emilygR2369WF
Washington DC, District of Columbia
Reviewed 6 days ago NEWvia mobile

The hotel is mostly pretty decent but a few issues and they woke me up when I had a do not disturb sign on the door at 12:10 pm. I had called at 1:35 am asking if I could have a late checkout of 1. Not too much to ask and they said fine your good. Ok. Cool. Fast forward...

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Helpful?
Thank mcdanielism
Andrew D, Guest Relations Manager at Hilton Philadelphia City Avenue, responded to this review

Good afternoon, Thank you for your feedback. I do recall speaking with you regarding the disruption in your stay, and I once again must sincerely apologize for these things. As I said during our conversation, the process by which we notify our team of late check outs is currently being re-established and trained. In regards to your compensation, as I...

Dallas, United States
Reviewed 6 days ago NEW

Very modern, classy hotel located in a suburb 2 minutes off the 76 near Manayunk. Very convenient! Rooms are spacious, decor is soothing contemporary and bathroom fixtures are high-end Kohler. Overhead shower is great! Indulge in the breakfast buffet. Staff is friendly & helpful.

Review collected in partnership with Hilton Hotels & Resorts
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Thank Susan K. W
New York City, New York
Reviewed 1 week ago NEW

The hotel is very nice, and a great value for the price. The room was spacious and very clean. I was traveling for business, and chose this hotel because it was closest to the account I was visiting. But is far from downtown. I would probably not stay at this hotel again because the parking lot is far from the...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank nicolehP272YQ
Atlanta, Georgia
Reviewed 1 week ago via mobile

This Hilton has been recently renovated, and the rooms are in good condition. Very clean, lots of lighting and plugs. The HOTEL staff are quite pleasant and eager to please. Location is not far from the city, and near affluent suburbs - good for business travelers who don't need to be downtown proper. The issue here is with associated business....

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Helpful?
Thank PHXJeremy
Scranton, Pennsylvania
Reviewed 1 week ago

Was down for a family trip to see a basketball game. Truly enjoyed the accommodations and ease of access to where we were going. Hotel staff couldn't have been any more helpful. I would really recommend staying here

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Thank W3499GVchrism
Philadelphia, United States
Reviewed 1 week ago

Did not make up our room. Valet brought wrong car multiple times. Had to request more towels. Remote control on TV did not work very well. Good location for our needs on this trip. Very noisy and immature people during our stay at this hotel- I I do not know what hotel could do about that as well.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Paul F
Costa Mesa, CA, United States
Reviewed 2 weeks ago

My room exceeded my expectation: comfortable, updated, in every way. Customer service of staff from bellman to restaurant service staff was excellent. Restaurant, Delmonico"s surprisingly excellent as well. Again I was surprised pleasantly at this great value and location in Philadelphia. we will stay there regularly!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 299minal
Andrew D, Guest Relations Manager at Hilton Philadelphia City Avenue, responded to this review

299minal, Thank you so much for your kind words! We here at the Hilton strive to ensure nothing short of perfection in our guests' experiences, and I am so pleased to see that you enjoyed your time here. I look forward to seeing you visit us in Philadelphia again!

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Pool
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Delmonico's Steakhouse
Delmonico's Steakhouse
Cuisines: American, Steakhouse
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting

Additional Information about Hilton Philadelphia City Avenue

Address: 4200 City Ave, Philadelphia, PA 19131-1611
Region: United States > Pennsylvania > Philadelphia
Price Range: $215 - $355 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Philadelphia City Avenue 3.5*
Number of rooms: 209
Reservation Options:
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Also Known As:
Hilton Philadelphia City Avenue Hotel Philadelphia
Hilton Hotel Philadelphia
Philadelphia Hilton
Hotel Style:
#16 Green Hotel in Philadelphia
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Philadelphia City Avenue staff and other travellers.
3 questions
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Questions? Get answers from Hilton Philadelphia City Avenue staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Face the reservoir for an OK view”
 of 5 bubbles RobChills, 19 Jan 2017 | Read review
“Rooms were nice. Lobby was great spacious for kids to spread out in when we had down time.”
 of 5 bubbles bonnieb802, 2 Jan 2017 | Read review
“Look for the rooms on the 45 degree angles. I think they are bigger. Mine was the 1123.”
  • Room 1123: 1 Kingsize bed
  • Room 1123: 1 Kingsize bed
  • Gift from management
  • Room 1123: 1 Kingsize bed
  • Room 1123: 1 Kingsize bed
 of 5 bubbles 328ivanf, 8 Dec 2016 | Read review
“Be aware that hallways get noisy at night when the events end”
 of 5 bubbles sbg18, 16 Nov 2016 | Read review
“Choose top floor...away from elevator.”
 of 5 bubbles DavidB19922014, 14 Nov 2016 | Read review
5 of 5