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The staff at this hotel provides incredible customer service. From the valet to the front desk, breakfast crew and more - everyone is all smiles and super sweet. I have really enjoyed staying here. The room is very large, much like a studio apartment. Filled...More
I stayed here during a convention. It was convenient to the convention center. Staff was very friendly and helpful. The room was clean but a little worn. I appreciated the breakfasts and a few nights we were also given food and drinks. Overall a good...More
It started out with a special warm welcome by the concierge. As a goldmember had made the reservation for us and paid already, we were upgraded. Very nice suite. Clean. Great kitchen area hardly used. Very good bed with great covers. We, as German guests,...More
First off, the staff is extremely pleasant here - particularly the front desk and breakfast room employees. While I didn't get to interact with them, housekeeping staff kept the room clean and stocked on the days I needed them (several days during my stay I...More
Response from John FO Manager C, Front Office Manager at Residence Inn by Marriott Philadelphia Center CityResponded 2 weeks ago
Thank you very much for your survey. We are excited that you had a great time at our hotel. We do apologize that your HVAC system was giving you trouble. We wish we were able to fix that for you during your stay and regret...More
We arrived for the Philadelphia St. Patty's Day Parade and we were greeted by friendly guys in the valet. Check in and check out was a breeze. The room was very nice and the staff very accommodating. The morning breakfast was very good.
Response from John FO Manager C | Property representative |
Hi, I am the Front Office Manager here at the hotel. We are pet friendly as far as allowing pets to stay at the hotel. There is really not many places for your pet to use the bathroom around the city. That is really the... More
Hi, I am the Front Office Manager here at the hotel. We are pet friendly as far as allowing pets to stay at the hotel. There is really not many places for your pet to use the bathroom around the city. That is really the only problem that most of our guests run into when they are here.