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Four Points by Sheraton Philadelphia Airport

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Four Points by Sheraton Philadelphia Airport
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533 Reviews from our TripAdvisor Community

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There are newer reviews for Four Points by Sheraton Philadelphia Airport
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Showing 518: English reviews
Portland, Oregon
Reviewed 9 July 2014

I would say over all our stay was good. The only thing that I didn't like was how much they charge for parking. It was $12/day. That seems high to me. If you are a member you shouldn't have to pay. The rooms were a little small for four people. We squeezed in a roll away bed.I was very impressed...

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Helpful?
Thank HeidiS123
Oslo, Norway
Reviewed 8 July 2014

This hotel is very convenient and quite, which is very comfortable for the traveller like me after disembarking from the ship with minimum of sleep on board. The hotel staffs are very polite and helpful; the environment is a complex of Sheraton hotels which is just beside the airport. The shuttle bus service to the airport are available every 20...

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Thank jguzon
Megan L, Starwood Hotels at Four Points by Sheraton Philadelphia Airport, responded to this review

Dear jguzon, We are happy to hear you had a great stay, and we loved having you! Thank you for sharing your kind review with us, and we hope you will visit with us again very soon. All the best.

Cleveland, Ohio
Reviewed 8 July 2014

I enjoyed my stay overall. The room and amenities were fine and it was in a pretty good location for the airport. Most of the staff I interacted with were friendly. The one problem was the evil woman working at the front desk when I checked in. She laughed at me because I got caught in the rain and was...

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Thank James F
Philadelphia, Pennsylvania
Reviewed 7 July 2014

We stayed at the Four Points Philadelphia airport while waiting for the completion of a minor repair to our home in Center City Philadelphia. Although only 15 minutes away we really enjoyed our stay including the outdoor pool and very helpful stall notably the front desk and Brian the Housekeeping Manager. All were professional and courteous and helped to turn...

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Thank MarkCunningham
Reviewed 28 June 2014 via mobile

The airport provided my husband and I a room here due to a rescheduled flight and we found the hotel to be nice enough. Our room was clean, the beds comfortable, check in was a breeze and the staff very friendly. The restaurant at the hotel was average. The free shuttle to the airport was very convenient as well and...

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1Thank j4689
Megan L, Starwood Hotels at Four Points by Sheraton Philadelphia Airport, responded to this review

Dear j4689, Thank you for taking the time to write us your honest review. We are very glad to hear you enjoyed our clean and comfortable guest rooms, convenient free airport shuttle, and received excellent service from our friendly staff. Thank you for your feedback about our restaurant because it provides us with an opportunity to better our hotel and...

Reviewed 27 June 2014

The staff that greeted me was very friendly and accommodating. We were given a king room that was very clean and modern fixtures. Great bedding, great air condition. Big desk to use computer with free Wifi. Good size space. Very close to I95 N or S and Phl airport. The room had a few marks on the wall but I...

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1Thank happyjimi16
Bollwiller, France
Reviewed 19 June 2014

I did not choose the hotel, because it was compensation for a 6 hour delay by the airline. So I had been traveling for 22 hours and just needed sleep. I have travelled widely I the USA and for me this hotel is below average. The decoration is tired, the staff did not really care, and did not 'manage' another...

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Thank Steve D
Cleveland, Ohio
Reviewed 16 June 2014

I liked that it was only a 15-minute drive to the city center. The room was clean and nicely furnished. Friendly staff. A 15-minute drive from the Geno's and Pat's where my husband and I got dinner. Parking was not free which I found annoying. Overall, a good hotel to stay in outside of the city.

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Thank vv0280
Reviewed 15 June 2014 via mobile

Upon entering the hotel the hotel smells like an old diner the smell of grease upon entering the rooms the rooms have stains on the carpet the hallways have holes and watermarks as like they had a leak The air ducts room are filled with dirt there is no separate line for elite gold or platinum members the one good...

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Helpful?
Thank D R
Megan L, Starwood Hotels at Four Points by Sheraton Philadelphia Airport, responded to this review

Dear D R, Thank you for taking the time to write us a review. We are happy to hear that you received great service from our front desk staff. However, we are sorry that you were dissatisfied with our conditions of our hotel. Renovation plans are in the works, and we will be addressing these very issues quickly. Again, we...

Bucks County, PA
Reviewed 11 June 2014

Flight delayed due to bad weather. I missed the last train to get me back home to the burbs. I made my reservation upon my late arrival into Phila. I had to wait a bit for the shuttle, but when I called the second time, the staff was very apologetic, and shuttle came within about 4 minutes. There is not...

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Helpful?
Thank dmlBucksPA
Megan L, Starwood Hotels at Four Points by Sheraton Philadelphia Airport, responded to this review

Dear dmlBucksPA, We are happy to hear we exceeded your expectations during your stay and enjoyed our comfortable beds and bathroom amenities. Providing our guests with exceptional service is a priority for our team, and we are very glad our team was accommodating to satisfy your needs. Thank you for your review, and we look forward to seeing you again...

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Four Points by Sheraton Philadelphia Airport has free PHL shuttle service. We're near Philadelphia Sports Complex and 8 miles from center city Philly, PA Convention Center, and the historic district ... more   less 

Additional Information about Four Points by Sheraton Philadelphia Airport

Address: 4101A Island Ave, Philadelphia, PA 19153-3226
Region: United States > Pennsylvania > Philadelphia
Price Range: $148 - $392 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton Philadelphia Airport 3*
Number of rooms: 177
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Also Known As:
Four Points By Sheraton Philadelphia Airport Hotel Philadelphia
4 Points By Sheraton Philadelphia Airport
Sheraton Philadelphia Airport
Four Points Philadelphia
Philadelphia Four Points
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Philadelphia Airport staff and other travellers.
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Questions? Get answers from Four Points by Sheraton Philadelphia Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't get one of the rooms attached to another unless you want to feel like your neighbors are in the same room...”
  • Here's a panel falling off the wall in my room.
 of 5 bubbles amysH2623TB, 2 Nov 2016 | Read review
“Park your car where you can see it from your room.”
 of 5 bubbles meridian2, 5 Oct 2016 | Read review
“lower number rooms have a healthy walk to the elevator.”
 of 5 bubbles PensacolaGuy61, 14 Jun 2016 | Read review
“excellent property and Excellent GM & Staff”
 of 5 bubbles 602vijayp, 22 Jan 2016 | Read review
“No particular view, so any room will do.”
 of 5 bubbles drdab4c, 18 Jan 2016 | Read review
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