We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Sonesta Philadelphia Downtown

Show Prices
Certificate of Excellence
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Sonesta Philadelphia Downtown
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,153 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Sonesta Philadelphia Downtown
See the most recent reviews
Showing 1,070: English reviews
Buffalo, New York
Reviewed 20 December 2015

Great location, we walked everywhere and a great selection of restaurants. Our room was great offering a tremendous view of city hall. Staff was friendly and helpful. Overall a great stay and I will stay there again when visiting philly.

 Report
Helpful?
Thank Nick R
Jordan C, General Manager at Sonesta Philadelphia Downtown, responded to this review

Dear Nick, It was wonderful to read the compliments you shared about our property and service from our team members. I will certainly share your wonderful compliments with them. We are looking forward to your next visit with us. Again, thank you for sharing how "fabulous" we are. With Regards, Jordan Cooper

Philadelphia, Pennsylvania
Reviewed 17 December 2015

Had a great time at the Sonesta. Everyone that worked there was very nice. The room was spacious and up to date AND very clean. Which is what I examine the most! The only downside was the ice maker on our floor didn't work but no big deal. Had a nice stay.

 Report
Helpful?
Thank kapice
Jordan C, General Manager at Sonesta Philadelphia Downtown, responded to this review

Thank you for your recent stay at the Sonesta Philadelphia. We are happy you had such a great time during your trip and that the room, staff and amenities were to your liking. Thank you again for your review and we hope to host you again soon! - Jordan C.

Milwaukee, Wisconsin
Reviewed 16 December 2015

Really can't say enough about this hotel, top to bottom. Front desk staff are very helpful and the Bellman knew exactly how best to get places. Room quiet and comfortable and clean. Lobby bar has great menu with interesting food as well as the usual. I would return here again

 Report
Helpful?
1Thank glmorrisiii
Jordan C, General Manager at Sonesta Philadelphia Downtown, responded to this review

Dear Guest, Thank you for your recent stay at the Sonesta Philadelphia. We are pleased you enjoyed the hotels bar and light bites! We strive to provide excellent service and a memorable experience unique to Philadelphia. It's also great to hear you enjoyed your guestroom. We are proud of our $30 million upgrade. Thank you again for your review and...

Philadelphia
Reviewed 15 December 2015

The Sonesta was a clean and comfortable hotel with exceptional personnel. They are so helpful for a first time visit to Philly. It is located right in the heart of things we enjoyed doing. The bedding is the most comfortable I have ever experienced. 5 stars!!!

Review collected in partnership with Sonesta
 Report
Helpful?
Thank T9667GRdonnah
Jordan C, General Manager at Sonesta Philadelphia Downtown, responded to this review

Thank you for your recent stay at the Sonesta Philadelphia. We are pleased you liked our refreshed hotel. I am glad to see you enjoyed yourself during your stay and that our staff took extra special care to make your experience memorable. Thank you again for your review and we hope to host you again soon! - Jordan C.

Alabama
Reviewed 14 December 2015 via mobile

Only problem we had coming in the Hotel the lines was very long and there where only two staff at the check in desk. I would think it would be more staff on a Friday for the Army And Navy game. Joy and Stephen was doing a great Job managing the long line.Joy did apologize for the wait which I...

 Report
Helpful?
Thank Steven_j10
Jordan C, General Manager at Sonesta Philadelphia Downtown, responded to this review

Dear Steven, Thank you for your recent stay at the Sonesta Philadelphia. We are pleased Joy and Stephen made such an impression and made your check-in and stay more enjoyable. I will make sure they are recognized for their outstanding service. Thank you again for your review and we hope to host you again soon. - Jordan C.

Philadelphia
Reviewed 11 December 2015

Hotel was very clean, staff was exceptionally helpful and friendly. I was there for a work conference, so did not choose the hotel, but after staying there, will be the only place I stay if I go back to Philadelphia. Great location too, lots a good restaurants in the area.

Review collected in partnership with Sonesta
 Report
Helpful?
Thank 173matt
Jordan C, General Manager at Sonesta Philadelphia Downtown, responded to this review

Dear Matt, It was wonderful to read the compliments you shared about our property and service from our team members. I will certainly share your wonderful compliments with them. We are looking forward to your next visit with us. Again, thank you for sharing how "fabulous" we are. With Regards, Jordan Cooper

Reviewed 11 December 2015 via mobile

Thanks to the friendly staff for a great visit. Our room was comfy and clean. The bathroom was roomy and clean and had very nice toiletries. Room service was quick and efficient and very gracious to our daughter. We will definitely stay here again!

 Report
Helpful?
Thank Barb M
Jordan C, General Manager at Sonesta Philadelphia Downtown, responded to this review

Dear Barb, Thank you for your recent stay at the Sonesta Philadelphia. We are happy you had such a great time with your family and that the room, staff and amenities were to your liking. Thank you again for your review and we look forward to your next stay! - Jordan C.

Austin, Texas
Reviewed 11 December 2015

Over the past few months, I've been to Philly at least eight or nine times on business. During that period I've stayed at four different luxury hotels looking for what will be a home away from home for the next couple of years. Though I've stayed at "bigger" brands, I'm done looking - this is the one. It's a cool...

 Report
Helpful?
Thank Mark B
Jordan C, General Manager at Sonesta Philadelphia Downtown, responded to this review

Dear Mark, Thank you for your recent stay at the Sonesta Philadelphia. We are pleased you liked our refreshed hotel. I am glad to see you enjoyed yourself during your stay and that our staff took extra special care to make your experience memorable. I'll pass along your kind words to Bud, Tricia, Kim, Maurice and Tyler. Thank you again...

Reviewed 10 December 2015 via mobile

The staff were friendly and helpful in every way. The housekeeper was meticulous and considerate in providing any near-exhausted amenities. The suite itself was spacious and elegant , with comfortable bedding and neat shower facilities. Being situated within walking proximity of city hall, the location is ideal for promenades and exploring surrounding restaurants, shops, and cafes. All in all I...

 Report
Helpful?
Thank Fahad A
Jordan C, General Manager at Sonesta Philadelphia Downtown, responded to this review

Dear Fahad, Thank you for your recent stay at the Sonesta Philadelphia. We are delighted you enjoyed your guestroom as we take great pride in our completed $30 million property upgrade. Thank you again for your review and we look forward to hosting you again soon. - Jordan C.

Philadelphia
Reviewed 10 December 2015

I stay in Sonesta not first time. I have been there when it was Crown Plaza Hotel. I love location, friendly stuff, comfort. There are big room, bath (i love it), big comfort bed. Over you - a lot of cafes, restaurants, museums, shopping malls and stores. 25 min to airport by taxi. Highly recommend!

Review collected in partnership with Sonesta
 Report
Helpful?
Thank olgad713
Jordan C, General Manager at Sonesta Philadelphia Downtown, responded to this review

Dear Guest, Thank you for your recent stay at the Sonesta Philadelphia. We are pleased you liked our refreshed hotel. I am glad to see you enjoyed yourself during your stay and that our staff took extra special care to make your experience memorable. Thank you again for your review and we hope to host you again soon! - Jordan...

613 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (239)
Viewed
Bathroom (28)
Viewed
Room/Suite (75)
Viewed
View from Room (10)
Viewed
Dining (3)
Viewed
Hotel & Grounds (9)
Viewed
Pool/Beach Area (5)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (108)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (286)
Viewed
Amenities (36)
Viewed
Club Junior King Suite (31)
Viewed
Club King City View Room (23)
Viewed
Deluxe Double Queen City View Room (24)
Viewed
Deluxe King City View Room (23)
Viewed
Junior King Suite (38)
Viewed
Pool (17)
Viewed
Presidential Suite (51)
Viewed
Dining (15)
Viewed
The Hotel (28)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (88)
Viewed
View from Room (3)
Viewed
Room/Suite (24)
Viewed
Hotel & Grounds (9)
Viewed
Dining (4)
Viewed
Business Centre/Function Rooms (4)
Viewed
Bathroom (1)
Viewed
Other (43)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Philadelphia hotels
Loews Philadelphia Hotel
#7 of 85 in Philadelphia
4,702 reviews
The Windsor Suites
#6 of 85 in Philadelphia
1,293 reviews
City Center West
Kimpton Hotel Palomar Philadelphia
Show Prices
Show Prices
Show Prices
City Center West
The Warwick Hotel Rittenhouse Square
City Center West
Sofitel Philadelphia Hotel
Sofitel Philadelphia Hotel
#10 of 85 in Philadelphia
3,181 reviews
The Rittenhouse Hotel
#1 of 85 in Philadelphia
769 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
Experience the Best of Philly during your stay at our convenient and newly refreshed hotel. The only hotel located on Market Street west of City Hall we are surrounded by Philadelphia's most prominent businesses, hospitals, universities and government offices. The hotel is located just blocks from the Pennsylvania Convention Center, Amtrak's 30th Street Station and Philadelphia's historic sites and attractions. The Philadelphia Museum of Art, Liberty Bell, National Constitution Center, Independence Hall & Philadelphia Zoo are just a few of the Philadelphia attractions to experience during your getaway. Walk to Center City businesses, fine dining, upscale shopping, nightlife, museums, Rittenhouse Square, Avenue of the Arts-Theatre District & Antique Row. Experience professional sports with the Philadelphia Eagles and Phillies or visit top rated golf courses in the tri-state area. Sing-a-long to your favorite band at the nearby Wells Fargo Center and the Susquehanna Bank Center. Relax at our seasonal outdoor rooftop pool with views of the city. The Sonesta Hotel Philadelphia features great hotel deals and packages for family travel and weekend escapes! ... more   less 

Additional Information about Sonesta Philadelphia Downtown

Address: 1800 Market St, Philadelphia, PA 19103-3725
Region: United States > Pennsylvania > Philadelphia > City Center West
Price Range: $228 - $549 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sonesta Philadelphia Downtown 4*
Number of rooms: 439
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Sabre Hospitality Solutions, Travelocity, Hotwire, Orbitz, Hotels.com, TripOnline SA, Priceline, Cheap Tickets, getaroom.com and HotelQuickly so you can book your Sonesta Philadelphia Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Philadelphia
Philadelphia Crowne Plaza
Hotel Style:
#8 Luxury Hotel in Philadelphia
#16 Business Hotel in Philadelphia
#16 Family Hotel in Philadelphia
#26 Romantic Hotel in Philadelphia
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Sonesta Philadelphia Downtown staff and other travellers.
29 questions
Ask a question
Staten Island, New York
1 month ago
Mountain Top, Pennsylvania
6 months ago
Washington, Pennsylvania
over a year ago
over a year ago

See all questions (29)

Questions? Get answers from Sonesta Philadelphia Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Be sure to ask for a room with a view because if you don't, you'll face a building.”
DevorahT, 26 Apr 2017 | Read review
“Fitness room and executive lounge are on the 8th floor.”
Mark543210, 26 Apr 2017 | Read review
“Quiet Rooms & Comfortable beds”
candilips, 25 Apr 2017 | Read review
“Higher floors are quiet”
KathyH217, 21 Apr 2017 | Read review
“upgrade to the king suite, Its as big as an apartment!”
632freddyr, 19 Apr 2017 | Read review
5 of 5