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Sonesta Philadelphia Downtown

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Sonesta Philadelphia Downtown
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1,070 Reviews from our TripAdvisor Community

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There are newer reviews for Sonesta Philadelphia Downtown
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Showing 991: English reviews
Philadelphia, Pennsylvania
Reviewed 4 January 2016 via mobile

I will never stay at a Sonesta again. One of my bags was taken from my room and found in a hallway 10 floors up. When I went to tell the Front desk my bag had gone missing the bell man scolded me for leaving my bag in the hallway. The went onto the defensive and blamed me immediately. Then...

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Helpful?
3Thank RoadieF1983
Jordan C, General Manager at Sonesta Philadelphia Downtown, responded to this review

Dear Guest, Thank you for staying with us during your recent trip to Philadelphia, and for taking the time to write about your experience. We are sorry you had a problem with the location of your bags during your stay and your experience with our Front Desk team. This is not the Sonesta standard and I apologize that we did...

GAITHERSBURG
Reviewed 3 January 2016

Review collected in partnership with Amoma.com
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Thank CHARLES D
Jordan C, General Manager at Sonesta Philadelphia Downtown, responded to this review

Washington DC, District of Columbia
Reviewed 1 January 2016 via mobile

Upscale boutique hotel. Great location and beautiful decor. My husband and I came to celebrate our anniversary and ended up staying a second night. Many thanks to Jay and Mattie, who were so friendly, cheerful, and helpful. We highly recommend this hotel.

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1Thank schmitzh
Jordan C, General Manager at Sonesta Philadelphia Downtown, responded to this review

Dear Guest, Thank you for your recent stay at the Sonesta Philadelphia. We are pleased Joy and Mattie made such an impression and made your anniversary more enjoyable. Congratulations! I will make sure they are recognized for their outstanding service. Thank you again for your review and we hope to host you again soon. - Jordan C.

STATE COLLEGE, United States
Reviewed 31 December 2015

I have been coming here for a few years. They have now completed a needed make over which was done very well. You get in and out fast. They need more eateries but they are coming soon. My visit was for business, which was directly across the street.

Review collected in partnership with Sonesta
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Helpful?
Thank Joseph K
Jordan C, General Manager at Sonesta Philadelphia Downtown, responded to this review

Dear Joseph, Thank you for your recent stay at the Sonesta Philadelphia. We are delighted you returned and that you enjoyed your guestroom as we take great pride in our completed $30 million property upgrade. Please know we are opening our new in-house restaurant, Ruth's Chris Steakhouse in the Spring, and we are sure you will be WOWed by it!...

Boston, Massachusetts
Reviewed 31 December 2015

As I walked in to the Art bar for a coffee while I accomplished a work task, I was immediately greeted by Trish, Gabby and Jo. I felt so welcomed that I did not experience any grief from only having a coffee at the bar. Their kindness and service was truly wonderful and the soft atmosphere had a nice home...

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Helpful?
Thank RFelangi
Jordan C, General Manager at Sonesta Philadelphia Downtown, responded to this review

Thank you for your recent stay at the Sonesta Philadelphia. We are pleased you enjoyed the hotels bar and restaurant! We are pleased Trish, Gabby and Jo made such an impression and made your work task more enjoyable. I will make sure they are recognized for their outstanding service. Thank you again for your review and we hope you will...

New City, New York
Reviewed 30 December 2015

Very up to date, freindly staff all about. In the heart of the city and parking was next door. Close to all attractions Recommend stay here at this location. I read other reviews before I arived and found some negitve reviews to be untrue. Room doors do slam so as a guest please be aware of other guests when closing...

Review collected in partnership with Sonesta
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1Thank verdibird13
Jordan C, General Manager at Sonesta Philadelphia Downtown, responded to this review

Dear Guest, Thank you for your recent stay at the Sonesta Philadelphia. We are glad you gave us a chance and found our staff to be friendly. We are delighted you enjoyed your guestroom as we take great pride in our completed $30 million property upgrade. Thank you again for your review and we hope to host you again soon....

Jersey City, New Jersey
Reviewed 28 December 2015

We needed a room for 1 night for a quick stay to hit museums. This worked out great. We had a room with a king bed (which had nice linens and a good mattress). It was tastefully decorated in a contemporary, clean style. It was centrally located and had a indoor parking garage that was next door. We got a...

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Thank TeacherNYNY
Jordan C, General Manager at Sonesta Philadelphia Downtown, responded to this review

Dear Guest, Thank you for your recent stay at the Sonesta Philadelphia. We are happy you had such a great time during your overnight stay while seeing the local museums and that the room, staff and amenities were to your liking. Thank you again for your review and we hope to host you again soon! - Jordan C.

Philadelphia
Reviewed 25 December 2015

I booked a king room which wasn't actually available when I reached. That was a bummer. Took a double queen and it was spacious and clean. They had some fresh cookies in lobby during evening and they were delicious. Sadly the pool was seasonal and it was closed when I stayed. Hope I knew about it before.

Review collected in partnership with Sonesta
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Thank mail_iamharish
Jordan C, General Manager at Sonesta Philadelphia Downtown, responded to this review

Dear Guest, Thank you for your recent stay at the Sonesta Philadelphia. We are delighted you enjoyed your guestroom as we take great pride in our completed $30 million property upgrade. Thank you again for your review and we hope to host you again soon. - Jordan C.

Philadelphia
Reviewed 25 December 2015

Great location, near show and museum, nice unual warm night to walk around town. Comfortable bedding, Wonderful staff, friendly, helpful!!! If you would like breakfast in your room put your order on door before you go to sleep.

Review collected in partnership with Sonesta
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Thank Merry K
Jordan C, General Manager at Sonesta Philadelphia Downtown, responded to this review

Dear Merry, Thank you for your recent stay at the Sonesta Philadelphia. We are happy you had such a great time during your birthday and that the room, staff and amenities were to your liking. Thank you again for your review and sharing your special day with us! We hope to host you again soon! - Jordan C.

Erie, Pennsylvania
Reviewed 23 December 2015

I hobbled in the hotel...suitcase, crutches, brace and all. The staff could not have been more accomodating! The consierge arranged for me to eat at a great restaurant that was close by even though it was insanely busy the evening of check in (Army/Navy game). She even alerted the restaurant that I was walking challenged since the place had 3...

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Thank psurn1
Jordan C, General Manager at Sonesta Philadelphia Downtown, responded to this review

Dear Guest, Thank you for your recent stay at the Sonesta Philadelphia. We appreciate your kind words and are delighted you like our re-designed hotel. I am glad to see you enjoyed yourself during your stay and that our conceirge took extra special care to make your experience memorable and comfortable. Thank you again for your review and we look...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
Experience the Best of Philly during your stay at our convenient and newly refreshed hotel. The only hotel located on Market Street west of City Hall we are surrounded by Philadelphia's most prominent businesses, hospitals, universities and government offices. The hotel is located just blocks from the Pennsylvania Convention Center, Amtrak's 30th Street Station and Philadelphia's historic sites and attractions. The Philadelphia Museum of Art, Liberty Bell, National Constitution Center, Independence Hall & Philadelphia Zoo are just a few of the Philadelphia attractions to experience during your getaway. Walk to Center City businesses, fine dining, upscale shopping, nightlife, museums, Rittenhouse Square, Avenue of the Arts-Theatre District & Antique Row. Experience professional sports with the Philadelphia Eagles and Phillies or visit top rated golf courses in the tri-state area. Sing-a-long to your favorite band at the nearby Wells Fargo Center and the Susquehanna Bank Center. Relax at our seasonal outdoor rooftop pool with views of the city. The Sonesta Hotel Philadelphia features great hotel deals and packages for family travel and weekend escapes! ... more   less 

Additional Information about Sonesta Philadelphia Downtown

Address: 1800 Market Street, Philadelphia, PA 19103
Region: United States > Pennsylvania > Philadelphia > City Center West
Price Range: $201 - $506 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sonesta Philadelphia Downtown 4*
Number of rooms: 439
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Booking.com, Hotels.com, Cheap Tickets, Travelocity and Sabre Hospitality Solutions so you can book your Sonesta Philadelphia Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Philadelphia
Philadelphia Crowne Plaza
Hotel Style:
#7 Luxury Hotel in Philadelphia
#16 Family Hotel in Philadelphia
#16 Business Hotel in Philadelphia
#26 Romantic Hotel in Philadelphia
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Questions & Answers

Here's what travellers have asked, with answers from Sonesta Philadelphia Downtown staff and other travellers.
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Questions? Get answers from Sonesta Philadelphia Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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