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Sonesta Philadelphia Downtown

1,461 reviews
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Traveller (289)
Room & Suite (345)
Pool & Beach (29)
Overview
  • Excellent55%
  • Very good29%
  • Average9%
  • Poor4%
  • Terrible3%
Travellers talk about
“art bar”(91 reviews)
“ruth's chris”(18 reviews)
“front desk”(185 reviews)
Free Wifi
Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
All hotel details
Offers from Sonesta Philadelphia Downtown
Offers & Announcements: FREE Parking Package
Hotel deals
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Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,461)Write a Review
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1,359 results
Traveller rating
737
387
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387
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Show reviews that mention
All reviewsart barruth's chrisfront deskrooftop poolrittenhouse squarecity hallroom servicemarket streetcity viewwithin walking distancethe club loungewould highly recommend this hotelhotel is in a great locationbed was comfortablebusiness tripenjoyed my stayfew blocks
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1 - 5 of 1,359 reviews
A TripAdvisor Member
41
Reviewed 2 days ago via mobile

My husband and I walked across the street to the Art Bar ... blindly...after a business consultation. We ordered a cocktail and began to peruse the bar menu. Franklin...oh Franklin!....suggested we wait a few minutes as Thursday's free appetizer spread might be the ticket. We...More

1  Thank A TripAdvisor Member
Hotel's Favourite
Reviewed 7 December 2017

I had the best time on a business trip that I have had for some time, thanks to the folks at the Sonesta downtown. The location is excellent close to my office, wonderful restaurants, amazing shopping. Everyone at the Sonesta made me feel like I...More

Thank Vicki G
Response from Jordan C, General Manager at Sonesta Philadelphia DowntownResponded 12 December 2017

Dear Vicki, Thank you for your perfect review of your recent stay at Sonesta Philadelphia! We are over the moon to read your compliments and could not be happier to know that everything was seamless and we went above and beyond your expectations! Our ultimate...More

Reviewed 3 days ago via mobile

Stayed a few nights with some girlfriends and then in a different room for my last night. Rooms were clean and pretty! Andrew the bellman was awesome with keeping all my stuff together while I was rushing around to be in wedding pictures and then...More

1  Thank AlyssaPeck
Response from Brian S, Manager at Sonesta Philadelphia DowntownResponded 2 days ago

Dear Alyssa, Thank you for your recent stay at Sonesta Philadelphia! with your girlfriends! We are so happy to hear you all had a great stay and appreciate you sharing this special time with us! I'm glad your room exceeded your expectations and that Andrew...More

Reviewed 5 days ago via mobile

I have so many great things to say about this hotel I've been in the Philadelphia area since 1987. The staff was awesome especially Suzette, Carlton and Andrew thank you so much for everything you did for our family and friends for the weekend of...More

Thank Debra S
Response from Brian S, Manager at Sonesta Philadelphia DowntownResponded 2 days ago

Dear Debra, Thank you for your recent stay at Sonesta Philadelphia! Congratulations on your cousin's wedding! We are honored to be a part of this special time with your family! Being a local, we are glad you can appreciate our fantastic team who exceeded expectations!...More

A TripAdvisor Member
11
Reviewed 5 days ago via mobile

The front desk was welcoming, the bell service and valet service was fantastic. Everyone was so knowledgeable. Andrew was very helpful and genuine getting our bags up to our room upon arrival, Fran was a great concierge, and Bobby was very service oriented on check...More

1  Thank A TripAdvisor Member
Response from Brian S, Manager at Sonesta Philadelphia DowntownResponded 2 days ago

Dear Guest, Thank you for your recent stay at Sonesta Philadelphia! We are over the moon to read your excellent detailed review and how our art inspired hotel and team impressed you! I will certainly share your compliments to the team, especially Andrew, Fran and...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
USD 153 - USD 390 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Luxury Hotel in Philadelphia
#16 Business Hotel in Philadelphia
#26 Romantic Hotel in Philadelphia
Room types
Suites, Non-Smoking Rooms
Details
Price range
USD 153 - USD 390 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Luxury Hotel in Philadelphia
#16 Business Hotel in Philadelphia
#26 Romantic Hotel in Philadelphia
Room types
Suites, Non-Smoking Rooms
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Traveller (289)
Room & Suite (345)
Pool & Beach (29)
Dining (24)
Amenities (36)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
colwho3
24 January 2018|
AnswerShow all 8 answers
Response from Steve S | Property representative |
The hotel is 100% smoke-free.
0
Votes
SidatReisterstown
9 November 2017|
AnswerShow all 8 answers
Response from Brian S | Property representative |
Bedbugs travel with people and their belongings, so no hotel is immune to this issue, no matter how stellar the housekeeping department maintains the cleanliness of the property. Whenever there is a suspicion of bugs of... More
2
Votes
chicky_Moniquee
8 October 2017|
AnswerShow all 5 answers
Response from Brian S | Property representative |
We do not have any jetted tubs in the hotel.
0
Votes
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12345615
Room Tips
"Ask for a room with a view."
Read review
"The high floor comes with great views but long elevator wait times."
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"Not sure, the walls were pretty thin, we could hear everything going on next door."
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"The deluxe queen rooms are wonderfully large and comfortable."
Read review
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