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Hilton Garden Inn Philadelphia Center City

PricelineUSD 188*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
USD 210*
USD 188*
USD 195*
USD 195*
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Hilton Garden Inn Philadelphia Center City
Hilton Garden Inn Philadelphia Center City
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1,848 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Philadelphia Center City
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Showing 1,765: English reviews
Illinois
Reviewed 7 November 2015

Located next to the Philadelphia conference center. All one can expect from a HGI. The rooms are on floors 7-10, with a parking garage below. Restaurant is on the 10th floor. Exercise room is very small and limited. A good choice if you are in the area.

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Helpful?
2Thank sjtol
Josh G, General Manager at Hilton Garden Inn Philadelphia Center City, responded to this review

Thank you for sharing the Great Review. We are lucky to have such a central location adjacent to the Pennsylvania Convention Center. We are actually working on some plans to upgrade and expand our Fitness Center next year. We hope you will come back and see us again the next time you are in town.

Pennsylvania
Reviewed 6 November 2015

I had a pleasant stay at this hotel. The facility is nice, the service good and the hotel is in an excellent location. It is very reasonably priced as well. It is within walking distance of many attractions. A nice touch was the popcorn they served in the lobby upon arrival.

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Helpful?
3Thank JIA-7
Josh G, General Manager at Hilton Garden Inn Philadelphia Center City, responded to this review

Thank you for posting the Nice Review! We are lucky to have such a central location and our team works hard to provide our guests with a great experience. We appreciate you mentioning the popcorn. It was one of our favorite weekend traditions as it gives our Management Team a great opportunity to connect with our guests. We hope to...

Ohio
Reviewed 30 October 2015

The bad first... typical big city business hotel providing a room with bath, bed and tv. The good... in the center of the city near all the historical sites within walking distance, China Town right next door, Reading Terminal Market right next door. Nice place to call home base to venture out. 2-3 days max stay is enough in my...

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Helpful?
4Thank Daneman
Josh G, General Manager at Hilton Garden Inn Philadelphia Center City, responded to this review

Thank you for sharing the feedback. We are glad to have gotten to be a part of your Great East Coast Trip. We are lucky to have such a prime location in Center City but I can agree the hustle and bustle can be difficult sometimes. We are happy to hear you had fun filled trip and hope you will...

Reviewed 29 October 2015

Booked this Hotel back in August and prepaid through a Jetblue promo for a convention we were attending. Upon arrival 3 people at the desk and over an hour said there was no such reservation! After staying at the Marriott the next day I called Jetblue who were great at trying to help, the desk said we were a "NO...

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Helpful?
2Thank Sherylcapecod
Josh G, General Manager at Hilton Garden Inn Philadelphia Center City, responded to this review

I am very sorry to hear about your poor experience with the misunderstanding concerning your reservation. We have contacted Tourico (the third party travel agent Jet Blue used to book your reservation) and instructed them to issue you a refund for the night that you were unable to stay. Should you have any additional questions or concerns please feel free...

Charlotte, North Carolina
Reviewed 27 October 2015

This location was great for tours of several historic landmarks in Philadelphia and easily connects to the sports complex via the nearby subway station. The hotel staff was extremely helpful. While the rooms were a bit dated they were clean and comfortable. With this great central location getting around the city was easy by walking or Uber-ing.

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Helpful?
3Thank Ed M
Josh G, General Manager at Hilton Garden Inn Philadelphia Center City, responded to this review

Thank you for sharing the nice feedback from your Football and Sightseeing weekend! We are lucky to have such a central location and glad you were able to take advantage of the things Center City has to offer. We look forward to seeing you again the next time you are in town.

Irvine, CA
Reviewed 26 October 2015

I stayed at the Hilton Garden in Philadelphia Center City when visiting Philadelphia in mid-October 2015. The hotel is conveniently located in downtown Philly close to Jefferson Station and the historic part of old Philadelphia. My room was large, and I appreciated having a comfortable arm chair to relax in. The staff here was friendly and accommodating. I called ahead...

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Helpful?
2Thank SingleTraveler98
Josh G, General Manager at Hilton Garden Inn Philadelphia Center City, responded to this review

Thank you for sharing the Excellent Review! We are glad to hear you enjoyed your experiences in both the hotel and restaurant. We will be adding in room safes in all of our closets next year. Currently we do offer safety deposit boxes at the Front Desk. We hope you will come back and visit us again the next time...

Tullahoma, United States
Reviewed 25 October 2015

This hotel is old and it is obvious in the rooms. The staff is attentive. The food was average. The pillows are very very soft. Would choose another hotel next time. The location is great! The breakfast was good, the room service staff were great however the food was not.

Review collected in partnership with Hilton Garden Inn
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2Thank Roberta C
Josh G, General Manager at Hilton Garden Inn Philadelphia Center City, responded to this review

Thank you for sharing some feedback from your recent stay. We are glad to hear you enjoyed the service but not the hotel itself. Should you reconsider staying again please feel free to contact me directly so I can personally assure you get the experience you deserve.

Reading, Pennsylvania
Reviewed 21 October 2015

Very attentive employees and ready to do anything they could to help. They even e-mailed a copy of my bill several days later to my employer when he misplaced it while I was on the phone with them. GREAT made to order breakfast included in the room rate.

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Helpful?
1Thank IrvingS53518
Josh G, General Manager at Hilton Garden Inn Philadelphia Center City, responded to this review

Thank you for posting the Excellent Review! We are happy to hear you enjoyed your visit and look forward to seeing you again the next time you are in Philadelphia.

Charles Town, West Virginia
Reviewed 20 October 2015

Upon arriving at the hotel, my wife had a bad week. She lost her fur baby (cat) to sickness and had to be put down. She still had a sad look in her eyes as she checked into the hotel. The kind lady behind the desk asked if she was okay and my wife told her she had a bad...

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Helpful?
3Thank Bryanwvu
Josh G, General Manager at Hilton Garden Inn Philadelphia Center City, responded to this review

Thank you for sharing the Best kind of feedback. We are glad to staff was able to provide good service during a tough time for your family Please come back and see us again the next time you are in town.

New Orleans, Louisiana
Reviewed 17 October 2015

We travel to the Saints away games and were in Philly during the playoffs in 2013. Based on our stay then, we wanted to book at the Kimpton Palomar but it was full. So were many of the other nice places and so I checked with the Hilton at Penn's Landing and, they also being booked up, recommended this property....

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Helpful?
2Thank Mark H
Josh G, General Manager at Hilton Garden Inn Philadelphia Center City, responded to this review

Thank you for posting the Bright Review. We love having rival fans stay at the hotel as it makes for fun banter. This is especially true after one of our beloved Philly teams wins (a rarity these days). I'll be sure to thank Kevin and the restaurant crew for their kindness. If there is one thing any Philly sports fan...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn Philadelphia Center City

Address: 1100 Arch Street, Philadelphia, PA 19107-2376
Region: United States > Pennsylvania > Philadelphia > City Center East
Price Range: $211 - $589 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Philadelphia Center City 3*
Number of rooms: 279
Reservation Options:
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Also Known As:
Hilton Garden Inn Philadelphia Center City Hotel Philadelphia
Philadelphia Hilton Garden Inn
Hilton Philadelphia
Hotel Style:
#29 Family Hotel in Philadelphia
#34 Business Hotel in Philadelphia
#37 Romantic Hotel in Philadelphia
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Philadelphia Center City staff and other travellers.
38 questions
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Smithtown
Bangkok, Thailand
28 days ago
Philadelphia, Pennsylvania
5 months ago
Middlesbrough, United Kingdom

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Questions? Get answers from Hilton Garden Inn Philadelphia Center City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors are quieter and rooms are double beds not queens, Choose the suite for teens”
rn976, 16 Apr 2017 | Read review
“All rooms are on floors 7-10. Pool/spa is on 7, Restaurant is on 10.”
heymoe9, 10 Apr 2017 | Read review
“Quiet, microwave and fridge in the room”
liorahw, 24 Mar 2017 | Read review
“Don't settle for a room in the hallway to the pool (super loud!)”
AGirlsGottaEat02474, 16 Mar 2017 | Read review
“Rooms all on upper floors, so not noisy.”
janeberger7, 12 Mar 2017 | Read review
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Prices are for 1 room, 2 adults
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