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Hilton Garden Inn Philadelphia Center City

2,074 reviews
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Traveller (172)
Room & Suite (163)
Dining (22)
Overview
  • Excellent34%
  • Very good38%
  • Average18%
  • Poor6%
  • Terrible4%
Travellers talk about
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.0 Star Hotel
All hotel details
Offers from Hilton Garden Inn Philadelphia Center City
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
4 Feb.5 Feb.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,074)Write a Review
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All reviewsthe reading terminal marketacross the streetgreat locationfloor restaurantparking garagecenter cityjunior suitewithin walking distanceliberty bellrestaurant staffjefferson stationflower showtop floorindependence hallindoor poolfront desk staffbusiness center
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511 - 515 of 1,983 reviews
Reviewed 11 July 2016

Every time I stay here, I'm treated as if I am part of the family. I wouldn't consider any other location in Philadelphia. Everyone on the staff is way beyond friendly, they greet me by name, and always do anything they can to make me...More

Review collected in partnership with Hilton Garden Inn
Thank Tim M
Response from Josh G, General Manager at Hilton Garden Inn Philadelphia Center CityResponded 12 July 2016

Thank you so much for the awesome review! We consider all of our guests family and consider it our business to make you feel at home when you are on the road. We are excited to welcome you back the next time you are in...More

Reviewed 11 July 2016

I was very pleased with my stay at the Hilton Garden Inn. I chose it originally because of the location, but I was pleasantly surprised with the value, service, sleep quality, and cleanliness. I was greeted by staff with a smile. I also received a...More

Review collected in partnership with Hilton Garden Inn
Thank 614avad
Response from Josh G, General Manager at Hilton Garden Inn Philadelphia Center CityResponded 12 July 2016

Thank you for sharing the Pleasant review. We are glad you enjoyed the value, service, quality, and cleanliness. We love offering the popcorn to our guests in the afternoon time. It gives us a great chance to meet everyone and hear about your experiences in...More

Reviewed 10 July 2016

Centrally located, close to everything. The hotel is one block from subway, rail station, bus stops. Next door to Philadelphia convention center. Next door to Reading Terminal Market, which I highly recommend for freshly prepared food.

Review collected in partnership with Hilton Garden Inn
Thank michaelcA5253BL
Response from Josh G, General Manager at Hilton Garden Inn Philadelphia Center CityResponded 11 July 2016

Thank you for posting the Perfect Review. We are glad to hear you enjoyed the location and your experience in our Garden Grille restaurant. We hope you will come back and see us again the next time you are in town.

Reviewed 9 July 2016

My room smelled like smoke. Both the light above the door in entranceway and refrigerator were broken. It made it very dark in my room. The second refrigerator froze all of my food and it was ruined. I had no shower liner which caused flood...More

Review collected in partnership with Hilton Garden Inn
Thank J475JHamys
Response from Josh G, General Manager at Hilton Garden Inn Philadelphia Center CityResponded 2 August 2016

Dear J475JHamys, We’re sorry we didn’t provide the quality of amenities and service you deserved during your recent stay at our hotel. We apologize for the issues encountered and we’re working with our team to ensure the situations don’t happen again. If you return to...More

Reviewed 9 July 2016

Staff was great and friendly, rooms where clean and you have restaurant on top floor. You have Hard Rock a block away market place right next store. China town starts a block away so much in walking distance and a great hotel what else could...More

Review collected in partnership with Hilton Garden Inn
Thank R5007WAgabrielm
Response from Josh G, General Manager at Hilton Garden Inn Philadelphia Center CityResponded 11 July 2016

Thank you for posting the Great Review. We are glad to hear you enjoyed the service, cleanliness and location. We look forward to seeing you again the next time you are in Philly.

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About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free Internet
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
USD 134 - USD 365 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Family Hotel in Philadelphia
#34 Business Hotel in Philadelphia
#37 Romantic Hotel in Philadelphia
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
USD 134 - USD 365 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Family Hotel in Philadelphia
#34 Business Hotel in Philadelphia
#37 Romantic Hotel in Philadelphia
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (172)
Room & Suite (163)
Dining (22)
Pool & Beach (15)
Hotel & Grounds (125)
Bathroom (19)
Business Centre & Event Rooms (7)
Family and Play Areas (2)
Questions & Answers
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Louise S
5 November 2017|
AnswerShow all 2 answers
Response from suzdrice | Reviewed this property |
No. I used Uber.
0
Votes
Louise S
5 November 2017|
AnswerShow all 6 answers
Response from TBDWorldTraveler | Reviewed this property |
SEPTA has an airport rail line. The train goes between three downtown stops and each terminal every 30 minutes. The cost is around $7 pp. Jefferson Station one block from the HGI (use the 11th Street exit). Use Uber/Lyft... More
1
Vote
Kira K
24 May 2017|
AnswerShow all 6 answers
Response from Renee V | Reviewed this property |
We used the hotel garage for $30 a day (or was it $33?). There are metered parking all around the hotel but that would be risky in case you miss the time. You can take out the car in a out provided you are a guest of the... More
0
Votes
Room Tips
"Stay on the 7th floor if you want to sleep before 10 PM."
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"Junior suites are super roomy"
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"Don't even book here."
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"Higher floors for more quiet"
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