We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Sofitel Philadelphia Hotel

Show Prices
Certificate of Excellence
GreenLeadersGold level
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Sofitel Philadelphia Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

3,124 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 2,905: English reviews
Reviewed yesterday NEWvia mobile

We stayed here for three nights and the service was great. The junior suite was spacious and clean. I was very impressed with the turn down service in this hotel. We had a great stay and valet parked the car. Oumar was the valet and was super friendly and gracious. He remembered our names and greeted us in and out...

 Report
Helpful?
Thank Mari A
Springfield, New Jersey
HOTEL’S FAVOURITE REVIEW
Reviewed 19 December 2016

The Sofitel is not inexpensive, but you do get what you paid for. They offered a gorgeous, comfortable room. I almost didn't want to leave the bed, since it felt so good! The location is also excellent, a short walk to the Marathon (which was why we were there - my husband ran it), as well as lots of restaurants,...

 Report
Helpful?
2Thank Karen C
About Hotel's Favourite Review
Angela B, General Manager at Sofitel Philadelphia Hotel, responded to this review

Cher Karen C, Thank you for choosing Sofitel for your stay in Philadelphia for the Marathon. I was delighted to hear that you enjoyed our downtown location, exclusively designed So-Beds, bathrooms with separate soaking tub and shower, and our Liberte Lounge. Your comments are also very helpful to us and I will share with our team to assist us when...

Madison, Wisconsin
Reviewed 4 days ago NEW

I cannot recommend this hotel highly enough! It has all of the standard amenities you would expect from a Sofitel. It is beautiful from the lobby to the rooms. The staff goes above and beyond to make you feel welcome. The valet parkers were so prompt and friendly that I (almost) didn't mind the exorbitant rates. The front desk staff...

 Report
Helpful?
Thank AJ53705
Angela B, General Manager at Sofitel Philadelphia Hotel, responded to this review

Bonjour AJ53705, Thank you for choosing Sofitel for your recent trip to Philadelphia. I am delighted that you enjoyed so many aspects of your stay from our rooms, amenities, downtown location, and especially that our ambassadors provided you with such a memorable experience. I will certainly share your review with our Housekeeping team as well to ensure that our high...

Boston, Massachusetts
Reviewed 4 days ago NEW

We stayed at the Sofitel for one night while attending a wedding in Center City. This PET FRIENDLY!! hotel was outstanding! The hotel was beautiful, with very rich decor. The rooms were large, and the bathrooms were modern and beautiful! The hotel coworkers were pleasant, and had an inherent desire to provide exceptional customer service. I would definitely stay at...

 Report
Helpful?
Thank mrsiss
Angela B, General Manager at Sofitel Philadelphia Hotel, responded to this review

Cher mrsiss, Thank you for your wonderful review! I am delighted that you had such a pleasant stay with us while staying in Philadelphia for a wedding. I certainly are pet friendly and love hosting our furry guests as well! I am so happy that our ambassadors provided you with such memorable customer service and that you enjoyed our spacious...

Reviewed 4 days ago NEWvia mobile

Nice hotel but the heating and cooling was a problem. They have one of those thermostats that turn off the system as soon as there is no motion. Room was too hot all night and you can do nothing. Really frustrating. Not sure I will come back because of that.

 Report
Helpful?
Thank John C
Angela B, General Manager at Sofitel Philadelphia Hotel, responded to this review

Dear John C, Thank you for sharing your review with us. Your comments are very valuable as they assist us with continually making enhancements to our hotel. I will share your review with our Director of Engineering to ensure he is aware and so that we can do all we can to make the appropriate improvements. I would very much...

Reviewed 5 days ago NEW

I have stayed in Sofitel 4 times in different years, they have an Excellent service and The rooms are confortable. The hotel is well located. Muy buen lugar para alojarse en Philly por negocios o familia. Lo único que puede mejorar es la comida.

 Report
Helpful?
Thank Angelica L
Angela B, General Manager at Sofitel Philadelphia Hotel, responded to this review

Bonjour Angelica L, Thank you for you for being such a loyal guest of Sofitel! I am delighted that you continually enjoy our rooms, great location, and especially that our ambassadors always provide you with memorable service. We eagerly await your next stay with us! Warm Regards, Angela

Miami, Fl
Reviewed 6 days ago NEWvia mobile

Check in and check out was quick and smooth. Room was big and spacious. Bed and pillows were sooooo comfortable!! Bathrooms were really pretty, also big, and includes both shower and bath tub. Very nice bar area, good drinks. Everyone was very nice.

 Report
Helpful?
Thank nascar8and20
Angela B, General Manager at Sofitel Philadelphia Hotel, responded to this review

Bonjour nascar8and20, Thank you for choosing Sofitel for your recent trip to Philadelphia. I was delighted that you had such a great stay with us and that you especially enjoyed your spacious room, efficient check in, our exclusively designed So-Beds, spacious bathrooms with separate shower and tub and Liberte Lounge. We would love to welcome you back again soon for...

Reviewed 1 week ago NEW

Immediately greeted by friendly valets, this hotel impresses. We arrived on a Friday around 6pm but our room was not yet available. Only staying for one night, it was disappointing to lose a significant amount of time waiting. Staff at the front desk was incredibly nice and you could tell that it was very busy. Our staff member escorted us...

 Report
Helpful?
Thank Nicole G
Angela B, General Manager at Sofitel Philadelphia Hotel, responded to this review

Dear Nicole G, Thank you for sharing your review with us as your comments are very helpful for us to ensure we continually provide consistently top service. I was disappointed to hear of your delayed check in as that is not our standard. I will certainly review with our team to ensure we do all we can to always provide...

Apex, North Carolina, United States
Reviewed 1 week ago

Today wow--- room service came to room early i wasn't ready to have room refreshed I asked if they could come back in 1 hr. I left the hotel thinking they'd come back but upon return 2 hrs later, not room service, (bad unmade, trash, dishes left in hallway). So I went to front desk to ask for service it...

 Report
Helpful?
Thank Pastor R
Angela B, General Manager at Sofitel Philadelphia Hotel, responded to this review

Dear Pastor R, Thank you for sharing your review as your comments greatly assist us with continually making improvements to our service. I was very disappointed to hear of your experience as this is not our standard. I have shared your review with our team to ensure we are always providing the consistently efficient service we are known for at...

Los Angeles, California
Reviewed 1 week ago

I hear he had great taste. Sofitel hotels are wonderful in general, and the Philadelphia location is tops. The concierge service is particularly excellent. Even before my stay, they were in touch about what they could do. They helped me with car rentals, places to eat and making sure the room had exactly what I needed. If breakfast comes with...

 Report
Helpful?
1Thank NanTanner
Angela B, General Manager at Sofitel Philadelphia Hotel, responded to this review

Bonjour NanTanner, Thank you for your wonderful review! I am delighted that you had such a pleasant stay with us and enjoyed our great downtown location, breakfast in Chez Colette, and especially that our ambassadors provided you with a memorable experience. We would love to welcome you back again the next time you have the opportunity to visit Philadelphia. Warm...

811 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (690)
Viewed
Bathroom (110)
Viewed
Room/Suite (237)
Viewed
Hotel & Grounds (71)
Viewed
Dining (42)
Viewed
View from Room (26)
Viewed
Business Centre/Function Rooms (1)
Viewed
Family/Play Areas (2)
Viewed
0:33
Videos (2)
Viewed
Other (199)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (91)
Viewed
Amenities (19)
Viewed
Dining (43)
Viewed
The Hotel (29)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (30)
Viewed
Hotel & Grounds (2)
Viewed
Dining (3)
Viewed
Room/Suite (9)
Viewed
Bathroom (2)
Viewed
Business Centre/Function Rooms (6)
Viewed
Other (8)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Philadelphia hotels
City Center West
Kimpton Hotel Palomar Philadelphia
Loews Philadelphia Hotel
#8 of 85 in Philadelphia
4,338 reviews
Show Prices
Show Prices
Show Prices
The Rittenhouse Hotel
#1 of 85 in Philadelphia
749 reviews
City Center West
The Warwick Hotel Rittenhouse Square
The Windsor Suites
#6 of 85 in Philadelphia
1,232 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Sofitel Philadelphia hotel blends French elegance with American style, providing a refined environment for upscale business and leisure travel. Experience this sophisticated downtown Philadelphia hotel, which serves as the cornerstone of the new French Quarter, steps from Rittenhouse Square. Offering the height of contemporary comfort and convenience, this downtown Philadelphia Pennsylvania hotel provides the ideal setting, just minutes from the convention center and historical attractions. ... more   less 

Additional Information about Sofitel Philadelphia Hotel

Address: 120 South 17th Street, (City Center West), Philadelphia, PA 19103-5115
Region: United States > Pennsylvania > Philadelphia > City Center West
Price Range: $223 - $529 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sofitel Philadelphia Hotel 4*
Number of rooms: 306
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, ACCOR, Travelocity, Orbitz and Jetsetter so you can book your Sofitel Philadelphia Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel Philadelphia
Accor Philadelphia Hotel
Philadelphia Sofitel
Sofitel Hotel
Hotel Style:
#3 Green Hotel in Philadelphia
#4 Business Hotel in Philadelphia
#6 Luxury Hotel in Philadelphia
#7 Romantic Hotel in Philadelphia
#10 Family Hotel in Philadelphia
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Sofitel Philadelphia Hotel staff and other travellers.
21 questions
Ask a question

See all questions (21)

Questions? Get answers from Sofitel Philadelphia Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms are very quiet, so location is not a high priority.”
 of 5 bubbles AJ53705, 15 Feb 2017 | Read review
“higher floors away from elevator. Prestige Room is really quite area”
 of 5 bubbles 382pastorr, 11 Feb 2017 | Read review
“Try to get a room in a corner. The couple next door to me was fighting all night.”
 of 5 bubbles NanTanner, 10 Feb 2017 | Read review
“as always, higher floor”
 of 5 bubbles 637MichaelK637, 30 Jan 2017 | Read review
“Use the Gym on the 4th floor. I chose a room on the same floor. Gym gets crowded by 6:30 AM.”
 of 5 bubbles tejassura, 24 Jan 2017 | Read review
5 of 5