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A newly renovated neoclassical hotel set in a century-old landmark bank in downtown Philadelphia, Pennsylvania. The Ritz-Carlton, Philadelphia is a stately testament to the city and an exceptional place ...Moreto experience all the city has to offer. Walk in the footsteps of America's forefathers and become a part of history. Stay in the heart of Center City and absorb the energy of the city as you spend your day exploring Independence Hall, the Liberty Bell and other cultural treasures. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
After driving 2 1/2 hours in traffic, I needed to go a bathroom badly. Surprising, there was NO toilet paper to be found, not in the toilet paper holder, not in the sink drawers and neither in the sink cabinet. Since that was my first...More
Where do I begin!?!?
Sub-par for Ritz-Carlton brand and sub-par for a 3-star hotel.
Current guest for 2 nights. On my third room and they all smelled or smell like smoke. Don’t stay in rooms 503, 2604 or 2210.
Here are the lowlights:
The experience was mediocre for a Ritz, the food at their restaurant was ok, and rooms were on the average size however, our bed sheet was ripped which is s small complete but in addition to the just so-so staff and the so-so food this...More
Response from Leonard B, General Manager at The Ritz-Carlton, PhiladelphiaResponded 4 days ago
Thank you very much for your most recent feedback. Providing the finest personal service and facilities for our guests is very important to us. I am disappointed you felt as though your stay was mediocre. Your feedback is greatly appreciated and I will...More
Travelling with a friend, we rented 2 rooms - a suite and a standard room. The suite so we would have somewhere to hang out, and rooms for some privacy. The rooms were identical, the suite was effectively just another room semi attached to the...More
Thank Ross A
Response from Leonard B, General Manager at The Ritz-Carlton, PhiladelphiaResponded 5 days ago
Your feedback is greatly appreciated. We are happy you chose to stay with us on your most recent trip. I will share with your comments with our leadership team. Providing the finest facilities and services to our guests is important to us. Please...More
The Ritz-Carlton, Philadelphia meets all the standards of the Ritz-Carlton brand with updated rooms in an historic, former bank building. The spacious lobby is filled with the marble from its former tenant, but includes a comfortable bar, dining, and lobby area. The highlight of the...More
Response from reismith1111 | Reviewed this property |
I cannot say for certain, however, my best guess would be “No.” This is simply because of the hotel’s location, and, the excessive amount of traffic that you are likely to incur. I’ve met NBA & NFL Teams (players and... More
I cannot say for certain, however, my best guess would be “No.” This is simply because of the hotel’s location, and, the excessive amount of traffic that you are likely to incur. I’ve met NBA & NFL Teams (players and coaches) at hotels on the outer perimeter of Center City, Philadelphia.