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The Ritz-Carlton, Philadelphia

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The Ritz-Carlton, Philadelphia
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1,275 Reviews from our TripAdvisor Community

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Showing 1,252: English reviews
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Jackson, New Jersey
Reviewed yesterday NEW

hotel has been fully renovated and i might say its quite nice...rooms are clean and comfy ..check in was a breeze and the staff is GREAT...only gripe i have is that damn bar that blocks everything in eyesight at the LOBBY BAR ..get rid of that !!!

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Helpful?
Thank Robert R
Califon, New Jersey
Reviewed 2 days ago NEW

We stayed one night at the Ritz in Philly and we entered to a gorgeous lobby area. We had the option to request early check in since we are Marriott Owners. When we arrived the room was not ready unless I wanted to be on the 24th floor which I did not. They told me they would upgrade our room...

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Helpful?
Thank foodiegirl050
Hampton
Reviewed 3 days ago NEW

The room was nice & the staff was excellent. It's at a great location in center city. The only downside is you're right on Market St so getting your car in/out can be a challenge. The Nespresso machine is a nice touch. Just wish they had more pods for it.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank talldiver
Mountain Lakes, New Jersey
Reviewed 3 days ago NEW

Stayed with my family of 5 for a weekend in Philly (because we had a swim meet in South Jersey). You cannot beat the Ritz Carlton. A grand historic structure. A warm welcome from bellman Kelly set the tone for our weekend. Concierge staff (Mark and Paige) hooked us up with terrific meals out. The rooms were comfy and quiet....

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank James H
New York City, New York
Reviewed 3 days ago NEW

This is the must stay hotel in Philadelphia. Warm reception and GREAT food! The entire staff at the Ritz in Philadelphia is wonderful!! My husband and I have stayed at many five star hotels in the world but this is my favorite hotel in the US.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank 286stellad
Philadelphia, United States
Reviewed 3 days ago NEW

Don't miss the Club Level experience at the Ritz in Philadelphia. With stunning views, excellent service and a personal "home-away-from-home" vibe, the extra investment is truly worth it. My hats off to the ladies and gentlemen who made my very lengthy stay delightful.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank lauriesV4767AM
Hatboro, United States
Reviewed 3 days ago NEW

Perfect weekend with exceptional staff and the location is tremendous. The new hotel lobby was a pleasure and very comfortable. When we return we have already decide we will use this hotel again. Thanks go out to the entire staff and will spread the word.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank 185deanc
Bordentown, United States
Reviewed 3 days ago NEW

The Ritz had a great get away package that met all of my needs for this trip. The area location was perfect for sight seeing, restaurants, activities, and just great for walking. I stayed for 4 days and 3 nights and the hotel met my needs for this stay. The fitness center was neat and had what I required to...

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank eugeneh800
Houston, Texas
Reviewed 3 days ago NEW

The walk in? Stunning. The views? Stunning. The initial service? Great. It all was downhill from there. For what you pay for the room, you expect certain things to be included but they aren't. You have to pay for wi-fi, you have to pay for the insane amount of snacks they put out for you to "enjoy", and you have...

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Thank Sarah-Bernabeu
Chesapeake, Virginia
Reviewed 4 days ago NEW

From start to finish the best stay we could have imagined. Met by Michael curb-side, he was attentive, efficient, and eager to help. Sebastian and Ben were equally professional during check-in. Pros: Clean, safe, fresh, historic, convenient, and superior service. Comfy bed. Kids loved completing scavenger hunt and the prizes from the manager. Classy touch, thank you. Thank you to...

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Helpful?
Thank JimmyB757

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
A newly renovated neoclassical hotel set in a century-old landmark bank in downtown Philadelphia. The Ritz-Carlton, Philadelphia is a stately testament to the city and an exceptional place to experience all the city has to offer. Walk in the footsteps of America's forefathers and become a part of history. Stay in the heart of Center City and absorb the energy of the city as you spend your day exploring Independence Hall, the Liberty Bell and other cultural treasures. ... more   less 

Additional Information about The Ritz-Carlton, Philadelphia

Address: 10 Avenue of the Arts, Philadelphia, PA 19102
Region: United States > Pennsylvania > Philadelphia
Price Range: $444 - $786 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Philadelphia 5*
Number of rooms: 299
Reservation Options:
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Also Known As:
Ritz-Carlton Philadelphia Hotel Philadelphia
Philadelphia Ritz Carlton
Ritz Philadelphia
Hotel Style:
#7 Spa Hotel in Philadelphia
#14 Luxury Hotel in Philadelphia
#29 Romantic Hotel in Philadelphia
#29 Business Hotel in Philadelphia
#40 Family Hotel in Philadelphia
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton, Philadelphia staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“26th floor was quiet, many fast elevators to get you there!”
 of 5 bubbles JimmyB757, 20 Feb 2017 | Read review
“Our room faced city hall. Absolutely beautiful view.”
 of 5 bubbles TravelingChestnutWV, 14 Jan 2017 | Read review
“Spend a little extra to get on a higher floor.”
 of 5 bubbles LoverOfFoodDC, 11 Jan 2017 | Read review
“Stay on the Club Floor if you can.”
 of 5 bubbles 6MichaelW6, 6 Dec 2016 | Read review
“Get room facing city hall and William Penn”
 of 5 bubbles JAC197561000, 30 Nov 2016 | Read review
5 of 5