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The Windsor Suites

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1,213 Reviews from our TripAdvisor Community

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Showing 1,081: English reviews
Bournemouth, United Kingdom
Reviewed 20 July 2015 via mobile

The suites are huge and pretty good value. The bed is very comfortable and the hotel is in an excellent position. The staff are helpful. The kitchen leaves a bit to be desired as there's very limited implements and the stove has a terrible extractor fan (don't try frying anything or the fire alarm will go off) apart from that...

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Thank dan2418
Bangkok, Thailand
Reviewed 20 July 2015

I was worried when I arrived at the hotel, as entering is made far too difficult. It was raining and the entrance for cars dropping off people is in a parking garage.The attendant was gruff telling us to pull into the parking area, not the area labeled as the hotel entrance since there were two cars parked blocking the area....

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Thank sabai_sabai
Reviewed 20 July 2015 via mobile

Very nice hotel with great Irish pub for hanging out in the evening for food and drinks and great breakfast!!! We will definitely be back.. It's in the center of the city so we walked to abandoned lot of attractions, also the rooftop pool area was nice too. Family friendly, clean and spacious rooms with balcony which the kids loved..chuck

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3Thank Charles L
Monterey, California
Reviewed 17 July 2015

The reception team at The Windsor Suites made our stay. They were friendly and very helpful on arrival - speedy check in and good information on things to see and do. Check out was similarly streamlined: they accommodated a late check out and arranged transport to the airport. Zedena went out of her way to help with mailing some postcards...

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1Thank Mike S
Michael R, General Manager at The Windsor Suites, responded to this review

Mike S, Thank you for your wonderful five star review! I am delighted to hear our Guest Experience team provided the engaged experience you deserve, as a valued guest of our hotel. Zarena, is a tremendous team member, and thank you for taking a moment to recognize her. Thank you again for your time and feedback, we hope to welcome...

Alexandria, Virginia
Reviewed 16 July 2015

My husband and I just spend a couple of days at the Windsor Suites, and we had a terrific experience there. The room was spacious and comfortable with a full kitchen (gas stove and oven, microwave, dishwasher, fridge, dishes, pots and pans, silverware), dining area and two closets. Free Wi-Fi. AC. Large windows that actually open. Parking and breakfast extra,...

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2Thank VirginiaMartha
Michael R, General Manager at The Windsor Suites, responded to this review

VirginiaMartha, Thank you for your fabulous five star review! I am thrilled to hear we out team was able to provide a memorable experience. Thank you for highlighting so many aspects that make our property truly unique. Should we have the opportunity to welcome you back, we will certainly work hard to ensure your next experience is just as memorable....

Reviewed 16 July 2015 via mobile

This hotel is absolutely beautiful. You can tell renovations were recently done. We usually stay at Home2suites but they were booked so we tried this place on a whim . Let me say, we will not be going back to home2suites after staying here! Very safe, great location & the staff is so helpful & friendly. We didnt have to...

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2Thank jennifer c
Michael R, General Manager at The Windsor Suites, responded to this review

Jennifer C, Thank you for your amazing five star review! We are just 3 blocks from the Convention Center area, and the Home2 Suites, I am glad you found us. It is certainly great to hear that our renovations have paid off, and that you enjoyed our new lobby and corridors, as well as our recently remodeled guestrooms. Anytime your...

Washington DC, District of Columbia
Reviewed 14 July 2015

I enjoyed my stay at the Windsor Suites. The location is perfect however the parking was a bit pricy. The room was clean. The staff were very professional and nice including Ms. Green who was very helpful. Overall I had a good experience.

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1Thank Mosafer25
Michael R, General Manager at The Windsor Suites, responded to this review

Mosafer25, Thank you for your great five star review! It is always a pleasure to hear when one of our valued guests enjoyed their experience. I can understand the sticker shock on overnight parking, it is not a cheap endeavor in the city of Philadelphia. Though I can assure you that we are quite competitive based on the market, and...

Reviewed 14 July 2015 via mobile

Look your receipt carefully before you leave, they charged me double of the parking fee, and I need to call them 4 times to get it fixed. The room is clean, which is nice, but when I went there which is July 2015 there is a road work outside :(, too noisy.

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Thank Amanda C
Michael R, General Manager at The Windsor Suites, responded to this review

Amanda C, Thank you for taking the time to share comments on your recent stay. Please accept my personal apologies for any inconvenience you experienced as a result of the issues you encountered during your stay. We should certainly ensure all billing is correct prior to delivering invoices for departing guests, and in the unlikely event there is a discrepancy...

London, United Kingdom
Reviewed 11 July 2015

Had a suite, good size room, comfortably furnished and air-conditioned. Breakfast at the adjoining Irish pub was good value - got a discount as hotel residents. Open air rooftop pool great for cooling off at the end of a hot day. Good location for walking to museum area in 5 minutes or 20 minutes to historic centre, but the local...

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2Thank pjtlondon
Michael R, General Manager at The Windsor Suites, responded to this review

Pjtlondon, Thank you for your fantastic five star review! Con Murphy's does a nice job of providing a good value for our guests looking to enjoy a convenient on site breakfast. They as well as our other onsite restaurant, Asia on the Parkway, also provide room delivery service for our guests looking to relax and enjoy from the comfort of...

New York City, New York
Reviewed 9 July 2015

I usually stay at the Embassy Suites a block down but this place was a great alternative! Our suite was clean and roomy, and the staff super friendly and helpful. The cherry on top was the outdoor pool! Location wise it's not too far from everything - Reading Terminal Market was about 10 mins walk, downtown where all the shops...

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1Thank heyayanami
Michael R, General Manager at The Windsor Suites, responded to this review

heyayanami, Thank you for your tremendous five stay review! We appreciate our neighbors next door, though we are delighted to have you now as a valued guest of The Windsor Suites! Our seasonal outdoor roof top pool is a great amenity when selecting a summer getaway, and I am thrilled to hear you were able to enjoy! Come back and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
DOWNTOWN PHILADELPHIA HOTEL - UNIQUE URBAN HOTEL SUITES Experience modern urban living at The Windsor Suites, your home away from home in downtown Philadelphia. A perfect blend of modern comfort and authenticity, our hotel captures the spirit of discovery and innovation instilled by Benjamin Franklin. Discover the city as you walk out our front doors and visit any one of the renowned arts and cultural destinations at your fingertips, such as The Philadelphia Museum of Art, Comcast Center, and Rittenhouse Square. Our spacious studio and one-bedroom suites feature fully equipped kitchens, living and dining space, and breathtaking skyline views to suit both business and leisure travelers. Savor traditional Irish cuisine at Con Murphy's, stay connected in our fully equipped business center, or host an event in the flexible 1,900 square foot meeting space. When it is time for fitness and wellness, re-charge in our fitness center, or lounge by our rooftop pool overlooking the city. Regardless of your purpose for visiting Philadelphia, you'll find that Windsor Suites embodies the genuine warmth and pride that our great city is known for. ... more   less 

Additional Information about The Windsor Suites

Address: 1700 Benjamin Franklin Pkwy, Philadelphia, PA 19103-2735 (Formerly Hotel Windsor)
Region: United States > Pennsylvania > Philadelphia
Price Range: $165 - $427 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Windsor Suites 3.5*
Number of rooms: 197
Reservation Options:
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Also Known As:
The Windsor Hotel Philadelphia
Windsor Hotel Philadelphia
Marriott Execustay Philadelphia
Hotel Style:
#5 Best Value Hotel in Philadelphia
#10 Romantic Hotel in Philadelphia
#13 Family Hotel in Philadelphia
#25 Business Hotel in Philadelphia
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Questions & Answers

Here's what travellers have asked, with answers from The Windsor Suites staff and other travellers.
25 questions
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Questions? Get answers from The Windsor Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room on a high level.”
 of 5 bubbles trua2014, 14 Jan 2017 | Read review
“The one-bedroom rooms seem to be the square footage of an apartment and are absolutely wonderful!”
 of 5 bubbles ajraybould, 12 Jan 2017 | Read review
“Try to get a room on the Parkway for spectacular views of the cityscape.”
 of 5 bubbles 441anthonyr, 12 Jan 2017 | Read review
“Stayed in front room facing the street on 11th floor, was great but a little street noise.”
 of 5 bubbles sunshine247_11, 1 Jan 2017 | Read review
“book directly on their website - they will honor a complimentary upgrade for you if available”
 of 5 bubbles labsfam, 28 Dec 2016 | Read review
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