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Four Points by Sheraton Philadelphia City Center

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476 Reviews from our TripAdvisor Community

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Showing 429: English reviews
Massachusetts
Reviewed 28 November 2013

Stopped at this hotel for an overnight on the way home from Maryland. The front desk staff was very nice and the whole hotel felt very clean. It was very safe because every floor requires key access (great to have in a city center hotel). The location was great, a short walk to down town and about 10ft from a...

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1Thank Jeff P
Tara S, General Manager at Four Points by Sheraton Philadelphia City Center, responded to this review

Hi Jeff, Thank you for choosing the Four Points by Sheraton Philadelphia City Center Hotel. We value your feedback. We are glad that you enjoyed your stay and our staff was helpful. To make it convenient for our guests we have chosen a third pary parking lot right accross the street. Our parking charges are competitive as compare to other...

Brooklyn, New York
Reviewed 22 November 2013

Clean, comfortable and affordable. Rhonda at the front desk was extremely helpful and accommodating. She advised us where to park and it was very reasonable. Within walking distance of the Convention Center, Chinatown and other good restaurants. We had breakfast in the hotel restaurant and it was very good. The chef even came out to find out how everything was....

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1Thank bikerh
Tara S, General Manager at Four Points by Sheraton Philadelphia City Center, responded to this review

Dear Valued Guest, Thank you for choosing the Four Points by Sheraton Philadelphia City Center Hotel. Truly appreciate your feedback. We are glad that you enjoyed your stay with us. Hope to serve you again.

Boston, Massachusetts
Reviewed 22 November 2013

Like most Four Points, very nice, clean, and accommodating. Conveniently located right near the 13th St Trolley Stop. Also, the front desk team was incredibly helpful and friendly. Would definitely stay here again.

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Thank GES123
Tara S, General Manager at Four Points by Sheraton Philadelphia City Center, responded to this review

Dear Valued Guest, Thank you for staying at the Four Points by Sheraton Philadelphia City Center Hotel. We are glad that you enjoyed your stay with us. Hope to serve you again at the FP City Center!

Piscataway, New Jersey, United States
Reviewed 19 November 2013 via mobile

This was an extremely affordable stay, as I won a deal from a travel site. While the hotel was in a quiet area and accessible to the interstate and airport paying $12 a day for parking is not ideal. The room was a bit small and the furniture was a bit cheap and dated, but if you need to stay...

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1Thank Shavon P
Tara S, General Manager at Four Points by Sheraton Philadelphia City Center, responded to this review

Hi Shavon, Thank you for your feedback. We are glad that you found hotel location convenient. We will continue to make sure that our room furniture is well maintained. Hope you will give another chance to serve you at the Fp City Center Hotel.

Atlanta, Georgia
Reviewed 7 November 2013

This hotel is in a great location. Only blocks from China Town, Reading Market, and only 6-7 blocks from Logans Circle which has a great fountain and a relaxing park area. The hotel itself is a standard Four Points Sheraton which in and of itself is wonderful...but what made this facility even better than the corporate brand was the Hotel...

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Thank EricS2
Tara S, General Manager at Four Points by Sheraton Philadelphia City Center, responded to this review

Hi Eric, Thank you for choosing the Four Points by Sheraton Philadelphia City Center Hotel. Truly appreciate your feedback. We are glad that you enjoyed your stay and our hospitality. Hope to serve you again in future.

Glasgow, Scotland, United Kingdom
Reviewed 30 October 2013

Only here for 1 night but we had a great stay in Philadelphia. Well sited for much of the tourist stuff and the indoor marked was a great find for fruit & eating cheaply. Hotel was clean and in good repair as you'd expect. Parking was $30 a night which is hard to accept but we knew in advance. Would...

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Thank Rognvald J
Tara S, General Manager at Four Points by Sheraton Philadelphia City Center, responded to this review

Hi Rognvald, Thank you for choosing the Four Points by Sheraton Philadelphia City Center Hotel. We are glad that enjoyed your stay and Philadelphia. Hope you will choose us again, next time you are in Philly!

Philadelphia, Pennsylvania
Reviewed 29 October 2013

I had an amazing experience checking in at this Sheraton. Dean Griffin at the Front desk made my check in easy and took extra time to explain all about the city. He even provided me a room close to the elevator.

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Thank rita s
Toms River, New Jersey
Reviewed 28 October 2013

Great location - there is even a self-serve parking lot next door, which is a bonus for center city Philadelphia. Staff welcoming, bar/restaurant pricey but the food was good. Here was the problem: the walls were very thin. The folks next door to me were, ummm, enjoying each other's company when I first checked in. I didn't really want to...

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Thank JeffAtTheShore
Tara S, General Manager at Four Points by Sheraton Philadelphia City Center, responded to this review

Dear Valued Guest, Thank you for choosing the Four Points by Sheraton City Center Hotel. Glad that you found the hotel location convenient and Staff helpful. Truly apologize for the noise. Hope you will give us another chance to better serve you.

Reviewed 25 October 2013

Very simple, clean well and convenient located for the convention center. 2 minutes walk. 10 minutes to downtown Philadelphia and very near chinatown. The staff was very friendly and helpful for any need we request.

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Thank MichelMan
New York City, New York
Reviewed 20 October 2013

My boyfriend and I arrived here and realized that we were confirmed for two double beds instead of one king bed. We checked our email and to our surprise we were booked for two double beds. We were informed that since the hotel was completely booked there was nothing they could do. However, Jessica at the front desk was sooo...

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Thank vacati0n_l0ver22

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Meeting Rooms
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Conveniently located at the heart of Philadelphia, Four Points By Sheraton Philadelphia City Center offers comfortable accommodations, and is just a short walk from the Strayer University. This three-star hotel features a state of the art fitness center for guests to work out effectively. All rooms are smoke-free and fully air-conditioned. Each is equipped with a 32-inch flat-screen TV with cable channels, coffee and tea making facilities, and a private bathroom with designer toiletries. The hotel’s business center offers fax and photocopying services. Free Wi-Fi connection is available throughout. In addition, a gift shop and a 24-hour front desk are found on-site. Cherry Lounge and Restaurant serves American classics and comfort foods for breakfast, lunch, and dinner. Furthermore, there are other dining options just within walking distance. Four Points By Sheraton Philadelphia City Center is within a ten-minute walk from the Pennsylvania Convention Center. Liberty Bell Center is two kilometers away. Self-parking is located a block away for $29 a day or for $34 with in/out privileges. Upon check-in, a $35 hold will be authorized on your credit card and reimbursed if not used. ... more   less 

Additional Information about Four Points by Sheraton Philadelphia City Center

Address: 1201 Race Street, Philadelphia, PA 19107
Region: United States > Pennsylvania > Philadelphia > City Center East
Price Range: $194 - $498 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton Philadelphia City Center 3*
Number of rooms: 92
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Also Known As:
Four Points By Sheraton Philadelphia City Hotel Philadelphia
4 Points By Sheraton Philadelphia City Center
Four Points Philadelphia
Philadelphia Four Points
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Philadelphia City Center staff and other travellers.
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Questions? Get answers from Four Points by Sheraton Philadelphia City Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“4th floor was perfect. Faced side street.”
keykeysambo, 12 Apr 2017 | Read review
“Ask for a room that isn't directly in front of the elevator bank.”
K6862TMdavidr, 15 Mar 2017 | Read review
“ASk for room with a view! We had a wall to see, but came back after dark and left in the morning.”
Ellienjoe2, 8 Oct 2016 | Read review
“Choose another hotel.”
UC612, 2 Sep 2016 | Read review
“Stay elsewhere until they get their act together”
  • Blood-stain on towel
  • Broken shower handle
  • Filthy grout
  • Filthy grout and caulking
  • Stained carpet
  • Dirt and hair on floor - disgusting
  • Broken toilet paper holder - roll kept sliding off
  • Tiniest bar of soap I have ever seen in a hotel
mikecR9620XM, 27 Jul 2016 | Read review
5 of 5