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02/07/2017 03/07/2017
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    Four Points by Sheraton Philadelphia City Center

    1201 Race St, Philadelphia, PA 19107-1617
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    02/07/2017 03/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          USD 150*
          USD 134*
          SAVE USD 16
          USD 150*
          USD 149*
          Traveller (124)
          Room & Suite (56)
          Dining (4)
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          Overview
          • Excellent23%
          • Very good38%
          • Average22%
          • Poor11%
          • Terrible6%
          Travellers talk about
          Free Wifi
          Air Conditioning
          Non-Smoking Hotel
          Restaurant
          Room Service
          Family Rooms
          Bar/Lounge
          Fitness centre
          Multilingual Staff
          Wheelchair Access
          Business Centre
          Dry Cleaning
          3.0 Star Hotel
          All hotel details
          Offers from Four Points by Sheraton Philadelphia City Center
          Special Offer: Breakfast for 2 Included
          Hotel deals
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          Days Inn Philadelphia Convention Center
          776 reviews
          #71 of 86 hotels in Philadelphia
           
          Sleep Inn Center City
          107 reviews
          #46 of 86 hotels in Philadelphia
           
          Best Western Plus Philadelphia Convention Center Hotel
          65 reviews
          #63 of 86 hotels in Philadelphia
           
          Hampton Inn Philadelphia Center City - Convention Center
          1,821 reviews
          #28 of 86 hotels in Philadelphia
           
          Rooms
          2 Jul3 Jul
          |
          1 room, 2 adults, 0 children
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          Standard Room

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          Write a Review
          Reviews (482)
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          1 - 5 of 482 reviews

          Reviewed 2 weeks ago

          Day 1 - sink was clogged. Returned to room to find clogged had been removed and left floating in an unflushed toilet bowl. Phone in room dead - no dial tone. never fixed. Very slow internet. Pretty sure the sheets weren't fresh. Uncomfortable bed. Day...More

          Thank Debbie V
          Response from General M, Guest Relations Manager at Four Points by Sheraton Philadelphia City CenterResponded 2 weeks ago

          Debbie, Your review is greatly appreciated, though it is very disappointing to learn of the bad impression we made with the state of our accommodations. Know that your voice is of tremendous importance to us and we are confronting each of the issues that you...More

          Hotel's Favourite
          Reviewed 23 July 2016

          Great location and not hard to find at all, the hotel is surrounded by restaurants and the bars at night are walking distance. The hotel itself is really clean, the restroom was big and spacious, 46" tv and good size beds with comfortable pillows. The...More

          Thank Crossonero9
          Response from General M, Guest Relations Manager at Four Points by Sheraton Philadelphia City CenterResponded 24 July 2016

          Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I am glad that you enjoyed the convenient location of our hotel! We seek to give each guest a very comfortable and accommodating experience...More

          Reviewed 3 weeks ago

          I wish I could rate them negative. I am having super quality and billing issues with the hotel - Four Point by Sharaton Philadelphia City Center. My booking confirmation number is 2095280. My base charge per day during booking was $318.96. I checked into the...More

          Thank Chethan C
          Response from General M, Guest Relations Manager at Four Points by Sheraton Philadelphia City CenterResponded 3 weeks ago

          Chethan, I deeply regret to learn that you found this experience to be so terrible due to issues that should have been immediately addressed. I want to assure you that your comments are being taken seriously, passed onto our staff and addressed through continuous improvements...More

          Reviewed 4 weeks ago

          Very Poor Customer Service. I was given a room with a dirty Bathroom (towels out of place, dirty toilet). When I asked for a change I was told it was not possible, and that they had cleaned my room. So I went back to find...More

          Thank RbWorldTraveler
          Response from General M, Guest Relations Manager at Four Points by Sheraton Philadelphia City CenterResponded 4 weeks ago

          Dear Guest, Your review is greatly appreciated, though it is very disappointing to learn of the bad impression we made with the state of our accommodations. Thank you for your honest feedback which will promote practical policy changes and an improved experience for future guests....More

          Reviewed 4 weeks ago

          I booked a stay at the Four Points Sheraton Philadelphia City Center for October 18, 2016. The booking agent accidentally booked for October 17, 2016. When we arrived, the hotel was sold out for the evening and so we had to obtain other accommodations at...More

          2  Thank Jessica E
          Response from General M, Guest Relations Manager at Four Points by Sheraton Philadelphia City CenterResponded 4 weeks ago

          Jessica, In the hotel business, there are occasional misunderstandings and complaints to be addressed, and we are well prepared to remain professional and to be as accommodating as possible. I can't begin to tell you how much we appreciate your time in bringing these matters...More

          Days Inn Philadelphia Convention Center
          776 reviews
          #71 of 86 hotels in Philadelphia
           
          Sleep Inn Center City
          107 reviews
          #46 of 86 hotels in Philadelphia
           
          Best Western Plus Philadelphia Convention Center Hotel
          65 reviews
          #63 of 86 hotels in Philadelphia
           
          Hampton Inn Philadelphia Center City - Convention Center
          1,821 reviews
          #28 of 86 hotels in Philadelphia
           
          About
          Amenities
          • Top amenities
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Free High Speed Internet ( WiFi )
          • Bar/Lounge
          • Room Service
          • Hotel Amenities
          • Meeting Rooms
          • Business Centre with Internet Access
          • Room Service
          • Dry Cleaning
          • Laundry Service
          • Banquet Room
          • Multilingual Staff
          • Room amenities
          • Air Conditioning
          • Things to do
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          Details
          • Price range
          • USD 121 - USD 333 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Room types
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 92
          • Reservation Options
          • TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Orbitz, Hotwire, Ctrip TA, Hotels.com, Priceline, TripOnline SA, Cheap Tickets and Cancelon so you can book your Four Points by Sheraton Philadelphia City Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • United States >
          • Pennsylvania >
          • Philadelphia >
          • City Center East
          • Also Known As
          • Four Points By Sheraton Philadelphia City Hotel Philadelphia ,
          • 4 Points By Sheraton Philadelphia City Center ,
          • Four Points Philadelphia ,
          • Philadelphia Four Points
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          Traveller (124)
          Room & Suite (56)
          Dining (4)
          Hotel & Grounds (49)
          Bathroom (31)
          Business Centre & Event Rooms (23)
          Nearby
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          .23 km away
           
          Days Inn Philadelphia Convention Center
          776 reviews
          .13 km away
           
          Grandview Suites
          .13 km away
           
          Hampton Inn Philadelphia Center City - Convention Center
          1,821 reviews
          .16 km away
           
          Nearby Restaurants
          Dim Sum Garden
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          Nan Zhou Hand Drawn Noodle House
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          Nom Wah Tea Parlor
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          .16 km away
          Ocean Harbor
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          .22 km away
          Nearby Attractions
          Reading Terminal Market
          3,120 reviews
          .31 km away
          Masonic Temple
          441 reviews
          .47 km away
          Pennsylvania Academy of the Fine Arts
          313 reviews
          .37 km away
          Pennsylvania Convention Center
          210 reviews
          .37 km away
          Questions & AnswersAsk a question
          runnergirl28
          I'm looking to stay here and take the subway to a concert at Citizen's Bank Park. Are there many guests who stay here who have the same plan so we feel safe walking over?
          22 June 2016|
          Answer Show all 5 answers
          Response from michaelcT8016HJ | Reviewed this property |
          We never had a problem walking anywhere night or day including travelling on the subway to and from the Philly's ball game.
          1
          Vote
          carolinaDC
          If you pay for the breakfast package, what does the breakfast consist of, and what hours is it available? Also, can you sign up for SPG at the time of making a reservation to get the member rate?
          18 April 2016|
          Answer
          Response from Renee S | Reviewed this property |
          Not sure we were under a group rate
          0
          Votes
          Room Tips
          "stay elsewhere"
          Read review
          "My room was on the 7th floor on the east side and I had no complaints about outside noise."
          Read review
          "4th floor was perfect. Faced side street."
          Read review
          "Ask for a room that isn't directly in front of the elevator bank."
          Read review
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