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Sheraton Philadelphia Society Hill Hotel

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Sheraton Philadelphia Society Hill Hotel
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848 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Philadelphia Society Hill Hotel
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Showing 801: English reviews
Toronto, Canada
Reviewed 26 October 2015

This hotel was not what I was expecting. The facilities were ok, location is great...but, the service was a little off. My room was really poorly maintained by the housekeeping staff. Old plastic cups were not thrown out, nor did I rec'v a top-up of fresh ones. The tub did not look like it was cleaned, and the beds looked...

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Helpful?
Thank vampycat74
Manager375, Manager at Sheraton Philadelphia Society Hill Hotel, responded to this review

Thank you for choosing us during your recent visit to Philadelphia. We appreciate all feedback, as this is how we learn, grow and train. Thank you for the updates and I can assure you these have been addressed with our housekeeping department. We value all of our clients. Thank you for taking the time to bring these items to our...

Arlington, VA
Reviewed 25 October 2015

I spent two night at the Sheraton Society Hill. I usually don’t stay at Sheratons because I prefer higher end Starwood brands such as Westin or W Hotels but in this case I decided to make an exception. As it turned out the hotel was actually rather nice, certainly one of the better Sheratons where I’ve stayed. In addition, the...

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Helpful?
Thank traveldudey
Manager375, Manager at Sheraton Philadelphia Society Hill Hotel, responded to this review

Thank you for sharing your comments regarding your stay. We appreciate your feedback as we continually look to improve upon the experience of our guests. Please accept our most sincere apology for any issues you experienced during your stay with us. Your comments have been shared with our associates as well as our management team. We urge you to reach...

Buxton
Reviewed 22 October 2015

This should have been the perfect culmination to a three week trip in the US. Sadly it didn't start well when a porter upset my wife within minutes of our arrival. The room was fine, but missing the usual Guest Information booklet - when the bars open, where the pool is etc. As we left for dinner that evening I...

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Helpful?
Thank Brian P
Manager375, Manager at Sheraton Philadelphia Society Hill Hotel, responded to this review

Thank you for sharing your comments regarding your stay. We appreciate your feedback as we continually look to improve upon the experience of our guests. Please accept our most sincere apology for any issues you experienced during your stay with us. Your comments have been shared with our management team. We urge you to reach out directly to Carolyn DiDonato...

Florida
Reviewed 21 October 2015

Like any hotel there are the good and the bad. First the positive: 1) great location for touring the historical sites of Philly. Virtually everything you want to see and experience is within walking distance. 2) Parking was convenient since the package we had included valet---the gentleman taking care of your car and the bellman were great. Fast, efficient and...

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Helpful?
Thank jaybeeFL
Manager375, Manager at Sheraton Philadelphia Society Hill Hotel, responded to this review

Thank you for staying with us on your recent trip to Philadelphia! We appreciate you taking the time to review your recent stay. We are very lucky to be in such a nice location with so many great attractions in walking distance. We are so glad you were able to take advantage of our parking package! Thank you so much...

Atlanta, Georgia
Reviewed 20 October 2015

If I only stayed one night this would have gotten 5 stars. The hotel is in a nice area with a lot to do in a walkable range. The rooms look recently renovated and were very spacious. The beds was comfortable. The shower had good pressure and plenty of hot water. I was able to hook my laptop into the...

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Helpful?
Thank John M
Manager375, Manager at Sheraton Philadelphia Society Hill Hotel, responded to this review

Thank you for staying with us on your recent trip to Philadelphia! We appreciate you taking the time to review your recent stay. We are very lucky to be in such a great location with so much to do in a walkable range. Thank you for positive comments about our renovations! We apologize for any noise issues you experienced during...

Melbourne, Australia
Reviewed 19 October 2015

Staff here are friendly and accommodating, beds really comfortable and it is in an excellent location. My only gripe is that it was a little noisy on a Saturday night for rooms looking directly on to the central atrium. Otherwise all good.

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Helpful?
Thank John P
Manager375, Manager at Sheraton Philadelphia Society Hill Hotel, responded to this review

Thank you for staying with us on your recent trip to Philadelphia! We appreciate you taking the time to review your recent stay. We are very lucky to be in such a nice location! Thank you for the positive comments about our staff! We are glad they were able to help make your stay enjoyable. Sorry for any noise issues...

Reviewed 15 October 2015 via mobile

Stayed here for a conference, lovely place near so much to do. It's a couple of blocks from the Liberty Bell and many other historic sites. Nestled across the street from the harbor, in a quaint yet historic area. Hotel staff were friendly and the food, ahh the food was so good. The hotel bar is relaxing and pleasing to...

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Helpful?
Thank Trish C
Manager375, Manager at Sheraton Philadelphia Society Hill Hotel, responded to this review

Thank you for staying with us on your recent business trip to Philadelphia! We appreciate you taking the time to review your recent stay. We are very lucky to be in such a nice location. We are so glad to hear you enjoyed our food and our bar! We hope you have the chance to come back and stay with...

Chicago, Illinois
Reviewed 14 October 2015

I stayed here for a few days during a conference. The hotel was clearly near capacity but the staff managed the flow quite well. My only "issue" with this hotel is its location. Its a bit off the beaten path...but still only a 10min walk or so from many of the shops, parks restaurants ect of Philly. The room was...

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Helpful?
Thank michaelozie
Manager375, Manager at Sheraton Philadelphia Society Hill Hotel, responded to this review

Thank you for sharing your comments regarding your stay. We appreciate your feedback as we continually look to improve upon the experience of our guests. We hope that you will give us another chance and let us exceed your expectations.

Reviewed 14 October 2015

Came with a large group and could not have been treated better. Comfortable, large rooms--clean and nicely stocked with all the little bathroom supplies you will probably need! One of the nicer Sheratons we've stayed at lately. Weekend staff surpasses weekday staff in friendliness judging by our experience with some porters, housekeeping, servers, etc. based on arrival Friday and interaction...

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Helpful?
Thank Maria J
Manager375, Manager at Sheraton Philadelphia Society Hill Hotel, responded to this review

Thank you for staying at the Sheraton Philadelphia Society Hill on your most recent trip to Philadelphia. We thank you for your wonderful comments and appreciate you taking the time to review our hotel. We are so glad to read that you enjoyed your stay with us and hope the next time you are in Philadelphia you return to the...

Boston, Massachusetts
Reviewed 29 September 2015

Arrived here for a three-night business stay. The room was fine, but some of the interior common areas, especially hallways, have seen better days. It's certainly not rundown, but it does look a bit tired at times. The free Wi-Fi (for SPG members) is a joke...it averages better than dial-up speeds but a lot less than high-speed Internet. I was...

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1Thank EvoUSA
Manager375, Manager at Sheraton Philadelphia Society Hill Hotel, responded to this review

Thank you for sharing your comments regarding your stay. We appreciate your feedback as we continually look to improve upon the experience of our guests. Please accept our most sincere apology for any issue you experienced during your stay with us. We hope that the next time you visit Philadelphia you will give us another chance and stay with us...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
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About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Sheraton Society Hill Hotel is near Independence Hall, the Liberty Bell, the National Constitution Center, Independence Visitors Center and Penns Landing. Our Philadelphia hotel has 17 meeting spaces ... more   less 

Additional Information about Sheraton Philadelphia Society Hill Hotel

Address: 1 Dock St, 2nd and Walnut Streets, Philadelphia, PA 19106-3939
Region: United States > Pennsylvania > Philadelphia
Price Range: $174 - $388 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Philadelphia Society Hill Hotel 4*
Number of rooms: 364
Reservation Options:
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Also Known As:
Sheraton Society Hill Hotel Philadelphia
Sheraton Hotel Philadelphia
Sheraton Philadelphia
Philadelphia Sheraton
Hotel Style:
#18 Luxury Hotel in Philadelphia
#27 Business Hotel in Philadelphia
#34 Romantic Hotel in Philadelphia
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Philadelphia Society Hill Hotel staff and other travellers.
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Questions? Get answers from Sheraton Philadelphia Society Hill Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask not to be put at the far end of the hotel.”
 of 5 bubbles 591stuartw, 1 Dec 2016 | Read review
“3081 right across from elevator, very close to pool etc”
 of 5 bubbles 833rascalk, 26 Nov 2016 | Read review
“Avoid the front / drive through side if you like quietness”
 of 5 bubbles fiolakoala, 1 Nov 2016 | Read review
“Street views are best but inside views look over indoor courtyard”
 of 5 bubbles Ragtop, 24 Oct 2016 | Read review
“We love the club level. You pay a little more, but club level room with free beverages, snacks, light breakfast and a light dinner worth it”
 of 5 bubbles williamhp, 19 Oct 2016 | Read review
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