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DoubleTree by Hilton Philadelphia Airport

Doubletree.comUSD 136*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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DoubleTree by Hilton Philadelphia Airport
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809 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Philadelphia Airport
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Showing 800: English reviews
Ocoee, Florida
Reviewed 24 May 2016

I was told a price of 169$ at the front desk. I e been charged 259$ and no explanation as to why. I'm not happy with this issue. The staff was fine, not overly friendly , but courteous. Yet the valet questioned my 15 year old daughter if she was even staying in the hotel. But everyone else was fine....

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Tink9263
Gyrod H, Manager at DoubleTree by Hilton Philadelphia Airport, responded to this review

Good afternoon Tink9263, thank you very much for your feedback. Our team here at the Doubletree works extremely hard to keep guests like you happy and if there are any questions you may have, please dont hesitate to give us a call. I will definitely pass along your compliments and helpful tips as we look forward to your next stay...

Reviewed 24 May 2016

If you or your family are over 6' tall, than this hotel should be avoided. The desk, the counters, and the showers are all built for country that lived a century ago. Despite what appears to be a refurbishment recently, the've left the building with counters that came to my knees. The food in the bar was mediocre at best....

Review collected in partnership with DoubleTree by Hilton
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Thank Kjiel C
Gyrod H, Manager at DoubleTree by Hilton Philadelphia Airport, responded to this review

Good morning Kjiel C, I wanted to take a moment and thank you for stay with us, as well as sharing your experience from your recent stay. We strive to provide a memorable experience that is your home away from home. I would like to apologize for not meeting your expectations in regards to your stay. I assure you we...

North Las Vegas, Nevada
Reviewed 23 May 2016

The staff at the hotel were amazing. The weather while I was there was so cold and rainy. I was in Philadelphia for a business meeting and came in a day early to sightsee. I opted not to take the tour bus due to the weather but I still wanted to see some of the area. The hotel arranged for...

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Helpful?
Thank Sandy M
Gyrod H, Manager at DoubleTree by Hilton Philadelphia Airport, responded to this review

Good morning Sandy M, I wanted to take a moment and thank you for staying with us here at the Doubletree Philadelphia Airport, as well as sharing your experience from your recent stay. Our team strive to make every single guests' stay something special - and we do hope that it will bring you back again!! All of your feedback...

Babbitt, Minnesota
Reviewed 23 May 2016 via mobile

We stayed here for two nights while in Philadelphia. We were greeted with warm chocolate chip cookies! Our room was small, but clean and well-appointed. The restaurant was average in our opinion and the breakfast was delicious, but expensive. Concierge Shavelle was very helpful and even remembered our names. The Big Bus Tour picked us up at this hotel!

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Helpful?
Thank debinbabbitt
Gyrod H, Manager at DoubleTree by Hilton Philadelphia Airport, responded to this review

Good day Debinbabbitt, I wanted to thank you for your response regarding your recent stay at the Doubletree Philadelphia Airport Hotel. I make it a point to review all guest comments and responses in order to keep our staff always trying to improve our service and our property. We strive for excellence service and want every guest to leave us...

Tucson, Arizona
Reviewed 22 May 2016

The shuttle works as expected, wait at stop 4 at the airport, flag it down every twenty minutes. Check in very easy, and friendly. Rooms are quite average, a bit worn, but expensive for what they are. The breakfast buffet is nothing to write home to mom about, but the smoked salmon made up for the eggs that had been...

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Helpful?
Thank zabriskibound
Gyrod H, Manager at DoubleTree by Hilton Philadelphia Airport, responded to this review

Good evening Zabriskibound, I would like to thank you for choosing the Doubletree Philadelphia Airport as well thank you so much for the kind words you have for our staff. Hospitality is what we do best and truly aim to please which it looks like we accomplished. Our staff strives to make each and every guests' experience great and memorable;...

Reviewed 21 May 2016

Any hotel brand has to deliver on two things: 1) bed and 2) hot shower. Unfortunately this DoubleTree missed on the hot shower. Got a lukewarm (at best) / kind of cold shower. Informed the checkout desk and she made the very tiniest of acknowledgement without an apology. Disappointed in DoubleTree and Hilton. (and at a very expensive $416/night--more than...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank D9833KBdavidc
Gyrod H, Manager at DoubleTree by Hilton Philadelphia Airport, responded to this review

Good afternoon D9833kbdavidc, I wanted to take a moment and thank you for staying with us, as well as sharing your experience from your recent stay. We strive to provide a memorable experience full of hospitality and to be your home away from home. I would like to apologize for not providing you with hot water during your stay -...

Fanwood, New Jersey
Reviewed 21 May 2016

I live in NJ but flying from Philadelphia is cheaper so I stay here to make early morning flights easier. Hotel is always clean and comfortable. Also they are right across the street from economy parking, it's perfect...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 516cyclist
Gyrod H, Manager at DoubleTree by Hilton Philadelphia Airport, responded to this review

Good afternoon 516cyclist, we really appreciate your kind review about your recent stay and our bell staff. Your compliments, which I will share with our management team, are very much appreciated and encourage us to continue to deliver the very best in hospitality here at the Doubletree Philadelphia Airport. It would be a pleasure to welcome you back the next...

Leesburg, Virginia
Reviewed 21 May 2016

Nice, convenient, clean. Rate was a little higher than I wanted to pay, but it was graduation weekend and a lot of hotels were booked. We used the bar which has a good selection of beers. The pretzels were excellent. I would stay there again.

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Helpful?
Thank adsjayhawk1
Gyrod H, Manager at DoubleTree by Hilton Philadelphia Airport, responded to this review

Good morning Adsjayhawk1, words cannot begin to convey our gratitude for the rave review you gave about our hotel, restaurants and the service staff. It is a privilege for us to be your choice of hotel during graduation weekend and we look forward to welcoming you back to the Doubletree Philadelphia Airport for years to come.

Los Angeles, California
Reviewed 21 May 2016

The location is good. The people are professional and pleasant. Housekeeping keeps things clean. But the physical facility is old, worn, poorly maintained, and out of date. The valet parking is run by a towing company... How do they make money? The sports bar should be avoided. Really bad food!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Rich M
Gyrod H, Manager at DoubleTree by Hilton Philadelphia Airport, responded to this review

Good morning Rich M, we truly appreciate your review about your last stay. I apologize that we could not live up to your expectations regarding our facility or amenities we offer. Please feel free to always bring these items to our attention and we will always try our best to accommodate you or resolve the issue to the best of...

San Francisco, United States
Reviewed 19 May 2016

Loved the service at this hotel. The Bar tender was very attentive at the hotel bar. The only issue is that this bar closes at MIDNIGHT! That is way too early for a bar at a hotel that services an international airport to close. My flight arrived into Philadelphia at 11:30pm and barely made it before the bar closed.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Richard G
Gyrod H, Manager at DoubleTree by Hilton Philadelphia Airport, responded to this review

Good day Richard G, thank you so much for the great review and words you have for our property. We are very proud of what we can offer all of our guests who strive to make the Doubletree Philadelphia Airport a great experience while away from home. I do apologize for the bar closing earlier than you expected but hopefully...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The DoubleTree by Hilton Philadelphia Airport is an excellent hotel, providing comfortable accommodations and great service. The DoubleTree by Hilton Philadelphia Airport is located adjacent to the Philadelphia International Airport, and offers a complimentary airport shuttle; a complimentary business center, where our guests can print boarding passes at their convenience; and complimentary wireless high-speed internet in the guest rooms and lobby. The DoubleTree also offers the affordable Drive and Fly package for guests wanting to leave their cars while away on a trip, and features the Players Sports Bar with 13 HD televisions and a delightful menu of appetizing taste treats, pool tables, and video games. Enjoy a relaxed but stylish breakfast, lunch, or dinner in our Landing Restaurant, featuring an assortment of steaks, chops, and seafood for the discerning palate. Come visit! ... more   less 

Additional Information about DoubleTree by Hilton Philadelphia Airport

Address: 4509 Island Avenue, Philadelphia, PA 19153 (Formerly Hilton Philadelphia Airport)
Region: United States > Pennsylvania > Philadelphia
Price Range: $175 - $330 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Philadelphia Airport 3.5*
Number of rooms: 331
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Expedia, Hotwire, Travelocity, Orbitz, Hotels.com, Priceline, Cheap Tickets, Cancelon, getaroom.com, TripOnline SA, HotelQuickly, HotelsClick and Hotel.de so you can book your DoubleTree by Hilton Philadelphia Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Philadelphia Airport Hotel Philadelphia
Hilton Hotel Philadelphia Airport
Philadelphia Hilton
Hotel Style:
#6 Best Value Hotel in Philadelphia
#47 Business Hotel in Philadelphia
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Philadelphia Airport staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms with views on runways are cool”
L8667VGdavidp, 25 May 2017 | Read review
“Convenient to airport and they have shuttle service. However, check out extra charges!!”
Whart11, 24 May 2017 | Read review
“Go elsewhere”
jcovington11, 4 May 2017 | Read review
“Get a room with a view of the airport if possible. Its cool watching the planes come in and out.”
M4057IHchads, 28 Apr 2017 | Read review
“Top floor was great too”
488jamien, 25 Apr 2017 | Read review
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Prices are for 1 room, 2 adults
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