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The Franklin Hotel at Independence Park

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The Franklin Hotel at Independence Park
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1,597 Reviews from our TripAdvisor Community

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Tavernier, Florida
Reviewed yesterday NEW

Honestly you can't beat the location, right in the middle of historic Philadelphia. But be prepared, it is noisy, the walls are paper thin and you can hear everything from the room next to you as well as traffic noise. The room we were in #402 had peeling wallpaper, torn curtains, and was in need of painting, as well as...

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Helpful?
Thank sandra b
Cody
Reviewed 4 days ago NEW

The location for this hotel was excellent for touring the sites. We booked our hotel through trivago and was placed right outside the elevator which was not ideal. Loud, obnoxious girls from wedding party at 8:30pm and then again at 1:00am which was frustrating after asking for a quiet room. Hot tub was not warm the first day and we...

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Helpful?
Thank The_Cody_Concierge
jimbopolo, Front Office Manager at The Franklin Hotel at Independence Park, responded to this review

thank you for the good comments. Sorry you were disturbed by partying guest. We will alert housekeeping to making sure amenities are replaced.

Morris County, New Jersey
Reviewed 1 week ago

As others have said, the location is great, which it is. I liked the rooms décor and didn't have any peeling paper, mold or anything. Room 909. I did try to use the Marriott mobile app to check in early (I'm platinum). When the app didn't do anything, I called the hotel and the room was ready for me at...

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Helpful?
Thank TourGuideKathy
jimbopolo, Front Office Manager at The Franklin Hotel at Independence Park, responded to this review

thank you so much for your comments.

Boston, Massachusetts
Reviewed 1 week ago

Stayed at the Franklin for one night, on a typical in-and-out trip for work. The hotel is located right next to all the historic sites of Philly. You can easily walk out the door and be at the Liberty Bell in 3 minutes. The hotel itself is good, with large rooms and nice views of the city. I found everything...

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Helpful?
Thank belvie1
jimbopolo, Front Office Manager at The Franklin Hotel at Independence Park, responded to this review

thank you for the nice feedback from your stay.

Maryland
Reviewed 1 week ago

This hotel in a good location if you want to be near the Old City or close to tourist attractions. However, the quality of this Marriott hotel did not compare to any I have stayed at before. The beds did not even have proper linens, there was no fitted sheet on the beds, just a flat sheet. The lobby was...

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Helpful?
Thank Atraveler1212
jimbopolo, Front Office Manager at The Franklin Hotel at Independence Park, responded to this review

Our hotel is scheduled for a full renovation starting June 1st 2017

Los Angeles, California
Reviewed 1 week ago

This is a peculiar property. It just joined the Marriott system as a Renaissance and hasn't gone through any rebranding. Previously it was apparently unaffiliated with any major program. It feels, well, very long in the tooth. The sheer curtains in my room were, quite literally, threadbare. The rooms have an old world elegance, of course, and the bathroom was...

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Thank SFO-World-Traveller
jimbopolo, Front Office Manager at The Franklin Hotel at Independence Park, responded to this review

The full renovation of the entire hotel is scheduled to start June 1st 2017

Reviewed 2 weeks ago

Excellent beautifull old world hotel, excellent service and amenities, fantastic location. Hope they don't change a thing to this historical hotel. Excellent dining room; great view of park. European bar; excellent coctail menu.

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Helpful?
Thank Margot S
jimbopolo, Front Office Manager at The Franklin Hotel at Independence Park, responded to this review

Thank you for the nice review

Reviewed 2 weeks ago

This hotel is smack dab in the middle of where you want to be to see the historic sites. In walking distance to the Liberty Bell and Independence Hall National Historic Park as well as good restaurants.

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Helpful?
Thank sseago
jimbopolo, Front Office Manager at The Franklin Hotel at Independence Park, responded to this review

Thank you for the feedback

Oak Creek, Wisconsin
Reviewed 2 weeks ago

Beautiful historic hotel lobby! Staff were so friendly and helpful. Room was very clean and spacious with an incredible view! Hotel is right smack in the middle of the historic district, within just blocks the Liberty Bell, Independence Hall, Constitution Center, US Mint, Betsy Ross house, Elfreth's Alley, Christ Church and burial grounds, Carpenter's Hall, and Washington Square Park. The...

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Helpful?
Thank Samantha D
jimbopolo, Front Office Manager at The Franklin Hotel at Independence Park, responded to this review

thank you for the great feedback

Hanover, Massachusetts
Reviewed 3 weeks ago via mobile

Unfortunately our timing in visiting Philadelphia coincided with a major heat wave. We thought we could seek relief from the hot temps in a cooled off room after sightseeing . No not when it's 82 in your room and the hotel engineering dept tried to fix the AC (twice) The third visit they brought us floor fans! Sorry but if...

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Helpful?
Thank James P
jimbopolo, Front Office Manager at The Franklin Hotel at Independence Park, responded to this review

Our sincere apologies. And yes you are correct. We understand.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Like the forefathers who inspired the birth of a new nation, this hotel invites you to join a hotel revolution. Formerly the Omni Hotel at Independence Park, this hotel is about to undergo a transformation to an exciting new hotel designed to set new standard among Philadelphia Hotels. Our 150 exquisitely appointed guest rooms, some of Philadelphia's finest accommodations, are the ultimate refuge. Featuring a blend of sophistication and charm, our deluxe hotel rooms offer a park view or overlook Independence National Park. A fine dining restaurant overlooking Independence Park, Azalea serves delectable American regional cuisine for breakfast, lunch and dinner. Host your inspirational meeting or banquet in spaces where national history has been forged. Philadelphia's most popular things to see and do are only steps away from our hotel doorstep. Concierge services and business center on hand help facilitate business endeavors. Complement your meeting with customized catering services and modern audiovisual facilities. This luxury downtown Philadelphia hotel offers elegance and style at its best-all within walking distance of the Liberty Bell, U.S. Mint, Independence Hall and Franklin Court, the site where Benjamin Franklin's House once stood. ... more   less 

Additional Information about The Franklin Hotel at Independence Park

Address: 401 Chestnut St, Philadelphia, PA 19106
Region: United States > Pennsylvania > Philadelphia
Price Range: $249 - $544 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Franklin Hotel at Independence Park 4*
Number of rooms: 150
Reservation Options:
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Also Known As:
Omni Hotel Philadelphia
Omni Hotel Independence Park
Omni Philadelphia
Hotel Style:
#6 Spa Hotel in Philadelphia
#6 Family Hotel in Philadelphia
#13 Green Hotel in Philadelphia
#13 Luxury Hotel in Philadelphia
#14 Business Hotel in Philadelphia
#15 Romantic Hotel in Philadelphia
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Questions & Answers

Here's what travellers have asked, with answers from The Franklin Hotel at Independence Park staff and other travellers.
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Lakewood
over a year ago
New Jersey
Littlestown, Pennsylvania
over a year ago
Fort Smith, Arkansas
over a year ago

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Questions? Get answers from The Franklin Hotel at Independence Park staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid Elevator Rooms”
 of 5 bubbles The_Cody_Concierge, 25 Mar 2017 | Read review
“best location, restaurant, bar in area”
 of 5 bubbles margots506, 12 Mar 2017 | Read review
“Corner room was great”
 of 5 bubbles H511JJjanem, 6 Mar 2017 | Read review
“We got a corner room which was about as large as a suite with views to the southeast and the north, overlooking Independence Hall.”
 of 5 bubbles E2490POchristianb, 15 Feb 2017 | Read review
“we were in room 802 - great views of the Philadelphia Historic district”
 of 5 bubbles ekellyf, 14 Jan 2017 | Read review
5 of 5