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Sheraton Philadelphia Downtown Hotel

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Traveller (706)
Room & Suite (339)
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Overview
  • Excellent23%
  • Very good33%
  • Average23%
  • Poor12%
  • Terrible9%
Travellers talk about
“mary mastrobuoni”(157 reviews)
“the club lounge”(77 reviews)
“concierge desk”(60 reviews)
AMENITIES
Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Sheraton Philadelphia Downtown Hotel
Special Offer: Save up to 20% in Philly!
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Offers from Sheraton Philadelphia Downtown Hotel
Special Offer: Save up to 20% in Philly!
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Rooms
3 Jun.4 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,850)
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921 - 925 of 2,627 reviews
Reviewed 23 August 2015 via mobile

Sheraton stuck in the middle of downtown looking like nothing special. Just like a clam with its precious jewels inside. It all began with a late night check in of 2:00am, after being stuck in airports for more than 19 hours, tired. I need a...More

Thank ANOINTEDDANCE
Response from Jennifer T, Manager at Sheraton Philadelphia Downtown HotelResponded 5 November 2015

Dear Anointeddance, Thank you for taking the time to share your experience about your recent stay with us. It is a pleasure to have read about your comforting experience and the ways in which our team enhance your experience. We hope to have the opportunity...More

Reviewed 23 August 2015

This is an excellent hotel, it is just unfortunate that it's located on the BF Parkway with nothing really close for convenience. I am a Philadelphian and I like to be able to walk to or have other access to any amenity that I want....More

1  Thank Younggrandma
Response from Jennifer T, Manager at Sheraton Philadelphia Downtown HotelResponded 5 November 2015

Dear Younggrandma, Thank you for sharing your experience with us. We are pleased that you had a great experience while celebrating your grandson's birthday. We invite you to connect with our concierge team for dinning options outside of our hotel than are within walking distance...More

Reviewed 21 August 2015

I stayed at this hotel on business travel this week. The location is excellent and just a couple blocks from my work location. The staff is very friendly and helpful. I stayed on the 18th floor (room 1824). The carpeting in the room was stained,...More

Thank Warren F
Response from Jennifer T, Manager at Sheraton Philadelphia Downtown HotelResponded 5 November 2015

Dear Warren F, Thank you for your recent stay with us at The Sheraton Philadelphia Downtown Hotel. I deeply apologize about your experience as it seemed that you faced some challenges with the room condition. We have since implemented a program to address the poor...More

Reviewed 20 August 2015

I've been visiting this hotel Monday - Thursday for about a month now and I'm continuously impressed by the level of service and friendliness of the staff. Arvel Hall (Front Office - Awesome), Greg Hudson (Bar - Awesome), Asia Owen (Front Desk - Rockstar), Whitney...More

Thank Kendall S
Response from Jennifer T, Manager at Sheraton Philadelphia Downtown HotelResponded 5 November 2015

Dear Kendall S, We appreciate you taking the time to post such a positive comment- it’s always great to hear that our guests enjoy themselves during their travels and of the level of helpfulness that our associates displayed. Thank you for your review, and we...More

Reviewed 17 August 2015

Stayed at this large hotel in Center City for one night with my boyfriend. My status got us upgraded to a Junior Suite on the 7th floor. That is a floor dedicated for being pet friendly. We had our small dog with us and there...More

2  Thank ScottinDC1975
Response from Jennifer T, Manager at Sheraton Philadelphia Downtown HotelResponded 5 November 2015

Dear ScottinDC1975, We appreciate you taking the time to post such a positive comment- it’s always great to hear that our guests enjoy themselves during their travels. We look forward to welcoming you back in the future. Warm Regards, Misha Hudson Assistant Front Office Manager

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About
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
USD 148 - USD 326 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 148 - USD 326 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (706)
Room & Suite (339)
Dining (21)
Pool & Beach (4)
Business Centre & Event Rooms (5)
Family and Play Areas (2)
Questions & Answers
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396george1967
8 April 2018|
AnswerShow all 5 answers
Response from Derrick P | Reviewed this property |
No key cards required
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Elaine B
20 March 2018|
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Response from Michael R | Reviewed this property |
You need to 100% go to the Reading Terminal Market! It is a short walk from the Sheraton. It's the shape of an indoor football field full of these 10x10 size restaurants. The Amish Restaurants are the best, but many of... More
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LaurTay
24 January 2018|
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Response from Michael R | Reviewed this property |
I think that the price of Parking is $40 per day, but it includes unlimited in-and-out privileges. This is great if you are planning to go to events both in and outside of Center City.
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Votes
Room Tips
"Stay somewhere else!"
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"Best views are from the higher floors. We had an excellent view from the 25th floor, on the side of the hotel..."
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"Ask for a new or updated room"
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"Face the art museum side."
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