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Sheraton Philadelphia Downtown Hotel

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Traveller (713)
Room & Suite (344)
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Overview
  • Excellent23%
  • Very good33%
  • Average23%
  • Poor12%
  • Terrible9%
Travellers talk about
“mary mastrobuoni”(160 reviews)
“the club lounge”(78 reviews)
“concierge desk”(61 reviews)
AMENITIES
Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Sheraton Philadelphia Downtown Hotel
Special Offer: Save up to 20% in Philly!
Hotel deals
Offers from Sheraton Philadelphia Downtown Hotel
Special Offer: Save up to 20% in Philly!
Hotel deals
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Nearby Hotels
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Reviews (2,895)
There are newer reviews for Sheraton Philadelphia Downtown Hotel
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2,669 results
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273
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634
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273
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All reviewsmary mastrobuonithe club loungeconcierge deskart museumfranklin institutehousekeeping stafffitness centercity hallhousekeeperdoorman
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21 - 25 of 2,669 reviews
Reviewed 2 weeks ago

Great room very comfortable when travelling from overseas. The service was also excellent. We had meals at the hotel which were good sized, well cooked and delicious. Breakfast each morning was great and started the day off well. The hotel is very central to Love...More

Thank kennyhall1944
Reviewed 2 weeks ago

Travel from other continents is always tiering and you cant oversee all detales. Sheraton Downtown Philadelphia Concierge helped a lot and made my stay comfortable solving my problems and answering all my questions. Thank you Mary Mastro Buoni! Hope that I renember you name correctly.

Thank zanetasavickiene
Reviewed 2 weeks ago

My boyfriend and I stayed here recently for a music festival that was in town. This hotel was right in the city center which was great for us, because we were walking distance from good restaurants, convenience stores, tourist attractions, etc. Erica at front desk...More

Thank MsJummyO
Reviewed 2 weeks ago

Pros: Friendly staff. Nice grab and go breakfast for platinum members. My room upgrade request was honored after one day in a regular room, but I had to ask for it. Short walk to convention center and nearby restaurants. Cons: rooms need major renovation. Fire...More

Thank Lewis C
Response from MarshaRay, General Manager at Sheraton Philadelphia Downtown HotelResponded 2 weeks ago

Lewis C: Thank you for your fair and balanced feedback; we certainly aim to ensure wonderful visits for all guests and will continue to work on delivering consistant Platinum benefits. Marsha

Reviewed 2 weeks ago

Our family stayed here during the Wizard World convention and the hotel was a great choice. Well located, close to the convention center, restaurants and shopping. Rooms were clean (but dated), no issues with the timeliness of daily cleaning. The breakfast included was fantastic, in...More

Thank beachandtraveladdict
View more reviews
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About
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
USD 122 - USD 277 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 122 - USD 277 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (713)
Room & Suite (344)
Dining (21)
Pool & Beach (4)
Business Centre & Event Rooms (5)
Family and Play Areas (2)
Questions & Answers
Ask a question
sunflr243
24 May 2018|
AnswerShow all 4 answers
Response from Teri O | Reviewed this property |
I do not know.
0
Votes
396george1967
8 April 2018|
AnswerShow all 5 answers
Response from Derrick P | Reviewed this property |
No key cards required
1
Vote
Elaine B
20 March 2018|
AnswerShow all 7 answers
Response from Michael R | Reviewed this property |
You need to 100% go to the Reading Terminal Market! It is a short walk from the Sheraton. It's the shape of an indoor football field full of these 10x10 size restaurants. The Amish Restaurants are the best, but many of... More
1
Vote
Room Tips
"Upper floors have spectacular views of the city"
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"Try to get a high floor. It is a cool city to look down on."
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"The higher the better"
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"Room 2405 had a great view of Philly (King room)"
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