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Chestnut Hill Hotel

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Chestnut Hill Hotel
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431 Reviews from our TripAdvisor Community

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Showing 422: English reviews
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Reviewed 3 days ago NEW

The room is beautiful and comfortable, the toiletries are L'Occitane and the staff is very kind. One of them even gave me a ride to my job interview! The continental breakfast is varied and tasty, and the dining room is also very beautiful.

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Helpful?
Thank Beatriz R
Reviewed 4 days ago NEW

My family was in town for a swim meet. We chose the hotel for it's convenience, price, and high star rating. We didn't have too many expectations because we just needed a place to crash. When we arrived, we were amazed by all the options to eat. My kids were starving from the long day. We were able to get...

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Thank Christina R
John P, General Manager at Chestnut Hill Hotel, responded to this review

Dear Christina R, Thank you for sharing your comments regarding your recent stay. I am pleased to hear you enjoyed our accommodations and the many food options available just steps from the hotel lobby. Thank you for recognizing our associate Michele, and our breakfast attendant; I will be sure to pass on your kind words to them. We like to...

Hove, United Kingdom
Reviewed 1 week ago via mobile

Very nice hotel situated in a good shopping area with a Farmers Market and 2 cafes on the same site.There is,also a bar in hotel.Coffee and tea is also available in Bombay Room in hotel all day for free. The staff are so nice and especially Michelle at the Reception Desk.Nothing was too much trouble for her.She really excelled at...

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Thank U9684KTann
John P, General Manager at Chestnut Hill Hotel, responded to this review

Dear 9684KTann, Thank you for sharing your comments regarding your recent visit and for your kind words regarding our associate Michele. She does a fantastic job exceeding our guests’ expectations. I will be sure to pass on your kind words to her and our team. I am happy to hear you had a chance to visit our Farmers Market located...

Pittsburgh, Pennsylvania
Reviewed 1 week ago

A very cozy, quiet hotel, walking distance to shops & restaurants and a firepit in the courtyard. Lots of charm, but also nice amenities. The Nespresso machine in the room was awesome and the bed had one of the most comfortable mattresses I've ever slept on.

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Helpful?
Thank Margaret S
John P, General Manager at Chestnut Hill Hotel, responded to this review

Dear Margaret S, Thank you for sharing your comments regarding your recent stay. I am delighted to hear you had an enjoyable stay and had a chance to visit the nearby shops and restaurants. We added the Nespresso coffee machine to all rooms about a year and a half ago and have received many positive comments. Our guest rooms have...

Philadelphia, Pennsylvania
Reviewed 1 week ago

I was recently celebrating my birthday. My husband and friends took me to the Paris Bistro in Chestnut Hill. The music, intimate atmosphere and welcoming crowd and staff made our event truly memorable. From there my husband surprised me with a room at the Chestnut Hill Hotel. But to my husband’s and my surprise, the hotel truly outdid itself. We...

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Thank sallyjo16
Rehoboth Beach
Reviewed 2 weeks ago via mobile

My husband was scheduled for surgery at Fox Chase Cancer Center on Friday morning, March 3. Our residence is almost 3 hours away so we needed a hotel that was fairly close to the hospital for Thursday evening for us & Friday & Saturday for me. This was my first visit to Chestnut Hill & it will not be my...

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Helpful?
Thank 218eugeneb
John P, General Manager at Chestnut Hill Hotel, responded to this review

Dear 218eugeneb, Thank you for your kind review. I am pleased to hear you found our team to be welcoming and your accommodations comfortable after your long trip here. We are fortunate to be situated next to several wonderful restaurants and also within walking distance to many unique shops, restaurants and galleries. My team and I wish you all the...

New York, New York
Reviewed 3 weeks ago

We only stayed here one night, to visit a friend in town, but what a treat. To begin with the staff is lovely and so warmly, well mannered. Our room #200 was in the back but was comfortable, quiet and well appointed. This hotel even has "My Pillow" pillows. I know because I bought some about a month ago, and...

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Thank Suzanne S
John P, General Manager at Chestnut Hill Hotel, responded to this review

Dear Suzanne S, Thank you for your kind review. I am delighted to hear our staff made you feel welcome and that you enjoyed your recent stay with us. We are pleased to offer a unique, non cookie-cutter boutique hotel experience, including the amenities you mentioned, to make our guests’ stays exceptional. We receive many nice comments regarding the food...

New York City, New York
Reviewed 13 February 2017

I work for a luxury concierge company in NYC and have been in hospitality for well over 20 years. So when I say the staff is exceptional, they are! Particularly: Michelle, Sam and John. I do not disregard anyone else purposefully, I simply do not know everyone's names. All employees I have been in contact with are charming and beyond...

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Thank lmacaulay2017
John P, General Manager at Chestnut Hill Hotel, responded to this review

Dear Lmacaulay2017, I am delighted to hear about your recent experience at the Chestnut Hill Hotel and am thrilled to hear we are your hotel of choice in the area. It is especially meaningful to receive positive comments from someone who is in the industry. Thank you for your continued loyalty and for recognizing many of our team members who...

Fairfield, Connecticut
Reviewed 5 February 2017

Last week my family and I had traveled from out of state as did many others in our party for a death in the family and the Chestnut Hill Hotel was recommended. It is situated in a lovely area of Philly within walking distance of great eating establishments (Mexican, French and American fare). The rooms were lovely and clean and...

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Helpful?
Thank pattie329
John P, General Manager at Chestnut Hill Hotel, responded to this review

Dear pattie329, Thank you for choosing to stay with us despite the sad circumstances. I am delighted to hear you found our associates to be welcoming and accommodating; I will certainly pass your kind words along to John at our front desk and share your comments regarding our team. We enjoy getting to know our guests and use every opportunity...

Reviewed 31 January 2017

Chestnut Hill Hotel is the place to stay when visiting. It is centrally located; can walk to everything in town! Rooms are extremely clean and comfortable. The staff is courteous, friendly & eager to please. We always stay there when visiting the area and have never been disappointed.

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1Thank Patricia M
John P, General Manager at Chestnut Hill Hotel, responded to this review

Dear Patricia M, I am delighted to hear you enjoyed your recent visit and thank you for your continued loyalty. I will pass your kind words onto our employees who take great pride in delivering service that exceeds our guests’ expectations. We look forward to seeing you again in the near future. Sincerely, John

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
Official Description (provided by the hotel)
Upscale boutique hotel located in the Northwestern section of Philadelphia featuring 36 deluxe accommodations and suites. ... more   less 

Additional Information about Chestnut Hill Hotel

Address: 8229 Germantown Ave, Philadelphia, PA 19118-3446
Region: United States > Pennsylvania > Philadelphia > Chestnut Hill
Price Range: $253 - $369 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Chestnut Hill Hotel 3.5*
Number of rooms: 36
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Also Known As:
Chestnut Hill Philadelphia
Chestnut Hill Hotel Philadelphia
Hotel Chestnut Hill
Hotel Style:
#6 Business Hotel in Philadelphia
#11 Family Hotel in Philadelphia
#13 Romantic Hotel in Philadelphia
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Questions & Answers

Here's what travellers have asked, with answers from Chestnut Hill Hotel staff and other travellers.
9 questions
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Pompano Beach, Florida
4 months ago
The Villages, Florida
Philadelphia, Pennsylvania
11 months ago

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Questions? Get answers from Chestnut Hill Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Loved the fireplace in our room.”
 of 5 bubbles sallyjo16, 12 Mar 2017 | Read review
“Always call to see if you can up-grade to better room, but all rooms are lovely.”
 of 5 bubbles lmacaulay2017, 13 Feb 2017 | Read review
“Best location centrally located, able to walk to everything in town. Provides all amenities”
 of 5 bubbles A1888FNpatriciam, 30 Jan 2017 | Read review
“Try to get the suite with a separate living room.”
 of 5 bubbles avodoc, 2 Jan 2017 | Read review
“Rooms in the back overlook the parking lot - some noise from folks coming and going”
 of 5 bubbles smilingtrips, 17 Nov 2016 | Read review
5 of 5