We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The attendant at the hotel check-in desk had very poor bedside manner. The attendant also mistook guests on the premises to be guests of mine. I was evicted due to an assumed over-the-limit room capacity. When I tried to explain to the front-desk attendant that...More
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Response from Michele Y, General Manager at Hawthorn Suites by Wyndham Philadelphia AirportResponded 6 days ago
Good Afternoon Global13951127387,
As previously stated, we do not allow parties or gatherings in our guest rooms. You had the ability to cancel your reservation upon arrival after reading and signing off on the hotel rules and regulations. Unfortunately, you chose to have a party...More
After turning in our rental car, we called the hotel and they came to pick us up at the car rental place near the airport. We got in a little before 8 pm and were up and gone by 3:45 am to catch our early...More
1 Thank Tammy H
Response from Michele Y, General Manager at Hawthorn Suites by Wyndham Philadelphia AirportResponded 4 August 2018
Hi Tammy H!
Thank you for taking the time to submit feedback regarding your stay with us. We truly appreciate your comments and look forward to welcoming you back when visiting Philadelphia.
I have stayed at this hotel multiple times, this trip it was just and overnight stay. Hawthorn is great because rooms are spacious. Breakfast is ok, there is room for improvement. Checked in Friday so there was no evening social offered but other times I...More
Response from Michele Y, General Manager at Hawthorn Suites by Wyndham Philadelphia AirportResponded 1 week ago
Thank you for taking the time to share your feedback. We truly appreciate your continuing patronage of the Hawthorn Suites. We look forward to having you stay with us again.
The only good thing was the shuttle driver! Beyond that, this place was filthy and disgusting with very poor service. I’ve heard of people not being friendly in Philly but I expected at least a response when I walked up to the front desk. After...More
Let me start with the only plus - the rooms are spacious and have few common walls. Other than that - old, dingy around the edges - hair on the floor in the bathroom and dirt behind the bath door. Shower nozzle almost came off...More
Response from Michele Y, General Manager at Hawthorn Suites by Wyndham Philadelphia AirportResponded 2 weeks ago
I am sorry that you did not fully enjoy your stay with us. I wish we had the chance to fix things for you during your stay with us. I will make certain to speak with the front desk agent as well as...More
Enjoy the comforts of home on your extended stay at our newly renovated Hawthorn Suites by Wyndham Philadelphia Airport hotel. Whether your travels bring you to Philadelphia for work or to enjoy …MorePhiladelphia’s many attractions, our hotel near Philadelphia International Airport offers first-class amenities and quality service to make your stay exceptional.Each morning enjoy our free hot breakfast buffet and join us Monday through Thursday evening for Social Hour. Get moving in our fitness center or swim in our seasonal heated outdoor pool. Free Wi-Fi Internet access lets you stay productive, while free airport shuttle service, free parking, coin-operated laundry facilities and 24-hour market add to your comfort. Handicapped-accessible suites are also available at our pet-friendly Philadelphia airport hotel. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.