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Doubletree by Hilton Philadelphia Center City

3,562 reviews
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Traveller (713)
Room & Suite (382)
Dining (53)
Overview
  • Excellent34%
  • Very good41%
  • Average16%
  • Poor6%
  • Terrible3%
Travellers talk about
“broad street”(213 reviews)
“double tree”(120 reviews)
“great location”(519 reviews)
Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
All hotel details
Offers from Doubletree by Hilton Philadelphia Center City
Special Offer: Double Points, Every Stay
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Reviews (3,562)Write a Review
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1,153
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550
218
109
Show reviews that mention
All reviewsbroad streetdouble treegreat locationwarm cookiesthe executive loungecenter cityacademy of musickimmel centercorner roomwithin walking distanceacross the streetparking garagefront desk staffupon checkstreet noisehigh floorfitness center
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631 - 635 of 3,275 reviews
Reviewed 20 October 2016

I was very impressed with the service. Room service was prompt. The hotel food was very tasty and affordable. There is a nice gift shop off the lobby which I consider a luxury. I had a choice of wifi plus hard line for my devices....More

Thank HenryLINY
Response from KTMurnane, General Manager at Doubletree by Hilton Philadelphia Center CityResponded 26 October 2016

Dear HenryLINY, Thank you for your feedback, and please accept our apologies for any inconveniences that you experienced during your stay. We've forwarded your comments on to the management of the adjacent parking garage so that he may research any disrepair to his building. Thank...More

Reviewed 19 October 2016 via mobile

We just stayed at the Doubletree for a full month. Perfectly located to explore all of Philly-it's in the center of everything. The suites are inviting, large and comfortable. However it is the staff that really sets this hotel apart! Special shout-out to Shavonne Briggs...More

Thank travelizfun0327
Response from KTMurnane, General Manager at Doubletree by Hilton Philadelphia Center CityResponded 26 October 2016

Dear travelizfun0327, Thank you for this wonderful feedback regarding your extended stay. I'm pleased to know that the staff members who you have mentioned made such an impression, and they will certainly be recognized for their level of service. We anticipate your next visit, and...More

Reviewed 19 October 2016

Trip to Philadelphia was a anniversary celebration with my husband, and to sight see. We upgraded to a Executive Room. Had to switch rooms due to noisy elevators. We were given a smaller room. The rooms were very clean and staff was efficient. The cheese...More

Review collected in partnership with DoubleTree by Hilton
Thank Beverly B
Response from KTMurnane, General Manager at Doubletree by Hilton Philadelphia Center CityResponded 26 October 2016

Dear Beverly B, Thank you for spending your anniversary here with us in Philadelphia. All the best to you and your husband for many more years of happiness together. Safe travels.

Reviewed 19 October 2016

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Review collected in partnership with Amoma.com
Thank U889PFstephens
Response from KTMurnane, General Manager at Doubletree by Hilton Philadelphia Center CityResponded 26 October 2016

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Reviewed 19 October 2016

The two positive parts about the hotel is that it was clean and it is well-located. But I would never stay here again. I could have gotten past the dated and semi-shabby decor, but not the terrible design flaws. The walls are thin and the...More

Thank lexred2016
Response from Calvin P, On behalf of the hotel staff at Doubletree by Hilton Philadelphia Center CityResponded 25 October 2016

We’re sorry we didn’t provide the high quality of services you deserve. This is not typical of our hotel and staff, and we have addressed the issues you mentioned. We try to make each guest experience a great one at our hotel as your satisfaction...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
USD 120 - USD 310 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Family Hotel in Philadelphia
#27 Romantic Hotel in Philadelphia
#32 Business Hotel in Philadelphia
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
USD 120 - USD 310 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Family Hotel in Philadelphia
#27 Romantic Hotel in Philadelphia
#32 Business Hotel in Philadelphia
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (713)
Room & Suite (382)
Dining (53)
Pool & Beach (7)
Amenities (29)
Business Centre & Event Rooms (11)
Questions & Answers
Ask a question
jetboy1999
13 January 2018|
AnswerShow all 10 answers
Response from KTMurnane | Property representative |
Parking is available at an adjacent public garage with self-parking for $30.00 (Overnight) or valet for $44.00 (Overnight). Parking fees are inclusive of the Philadelphia parking tax.
0
Votes
Quokkar
17 December 2017|
AnswerShow all 10 answers
Response from KTMurnane | Property representative |
We're about five city blocks from the Convention Center. Even in the colder months many of our guests simply walk north on Broad Street and then past City Hall. As others have mentioned, cabs are at the ready in front of our... More
1
Vote
J. L
1 December 2017|
AnswerShow all 3 answers
Response from beachatthedoor | Reviewed this property |
Nope. Too far from the airport. Go with a taxi.
1
Vote
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12345627
Room Tips
"Pick a room facing broad street for a better view. Corner rooms are spacious, but have a unique layout"
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"Best views - request a room above the 10th floor with views of Broad St"
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"Get a corner room on a high floor (I had room 2320)"
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"Try to secure a room in the Northwest corner for best views."
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