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I was in town for a Convention and my company booked a concierge room at this hotel. Check in was pretty awful. I had to wait 4 hours, until 4:30pm for my room to be ready. They took my cell phone number when I tried...More
1 Thank pignatiello
Response from Barbara F, Executive Guest Experience Liaison at Philadelphia Marriott DowntownResponded 9 December 2015
Thank you for taking the time to comment about your stay. We are only too sorry to hear we were not able to make a more positive impression of our hotel with regards to our physical appearance during your stay. Your feedback will be used...More
Marriott is so consistent in their service, and this visit is no different than the previous visits to this brand hotel. The staff is friendly, helpful and seems to care about their guests. The hotel is in a great location, with a lot of restaurants...More
The room in the Headhouse tower was large and lovely BUT... getting there was a disaster. We had to go up escalators/elevators to another level and then another set of elevators. Check-in was a mess -we waited 20 min in our car to even park...More
1 Thank Laurence H
Response from Barbara F, Executive Guest Experience Liaison at Philadelphia Marriott DowntownResponded 7 December 2015
Thank you for taking the time to comment about your stay and our great location. We are only too sorry to hear we were not able to make a more positive impression due to our high occupancy during your stay. Your feedback will be used...More
This Hotel despite being sold out for the event we were at, seems to always maintain the standard of quality you'd expect of a 5 Star Hotel. All the Staff are both Friendly, Polite, and Congenial. The room while not a front view, was still...More
I had some downtime between two trips and ended up here for two days.
Great location although traffic can be a bit frustrating. Within walking distance of most everything (then again, I like to walk). The reason I'll come back: next door to Reading Terminal...More
USD 172 - USD 376 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#20 Luxury Hotel in Philadelphia
#31 Romantic Hotel in Philadelphia
#33 Business Hotel in Philadelphia
#35 Family Hotel in Philadelphia
Number of rooms
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United States >
City Center East
Also Known As
Philadelphia Marriott Downtown Hotel Philadelphia ,
Response from Marianne0354 | Reviewed this property |
Liberty Bell center is 4th street and the Marriott is 13th street so there are no views of the Liberty Bell center, if that is what you are looking for. Liberty Place is at 16th Street , while it is only 3 blocks away City... More
Liberty Bell center is 4th street and the Marriott is 13th street so there are no views of the Liberty Bell center, if that is what you are looking for. Liberty Place is at 16th Street , while it is only 3 blocks away City Hall would block the view. If you want a view of the Liberty Bell park, would recommend Hotel Monaco. Hope this helps