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Courtyard Philadelphia Downtown

Booking.comUSD 207*
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Certificate of Excellence
GreenLeadersBronze level
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Courtyard Philadelphia Downtown
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900 Reviews from our TripAdvisor Community

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Showing 823: English reviews
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Brentwood, Tennessee
Reviewed 2 days ago NEW

My wife and I spent two nights at this hotel over the weekend before having to move to a different (and much more sub-standard) hotel. This hotel was beautiful. Our rooms were nice, clean, quiet and the bed was very comfortable. The location was superb for seeing the city. I can highly recommend the Courtyard to anyone planning a visit....

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Helpful?
Thank Timothy B
NYC
Reviewed 3 days ago NEWvia mobile

I believe I’ve stayed at almost every hotel in this immediate area and this Courtyard is surprisingly probably now my favorite. Better than the Marriott around the corner. Infinitely better than the Residence Inn next door. Charming, efficient, and helpful front desk staff. There is a little restaurant with coffee, pastries, and snacks (and meals, I assume, but didn’t partake...

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Helpful?
Thank OhFranklin
00gc, Manager at Courtyard Philadelphia Downtown, responded to this review

Dear OhFranklin, We're so pleased you had an excellent stay at the Courtyard Philadelphia Downtown and appreciate your amazing comments. We couldn't be happier that you liked our location and the exceptional service you received from our Front Desk associates. I will share your praises with them. We look forward to your return visit. Thank you, David Kidd Assistant General...

Bronxville, New York
Reviewed 3 days ago NEW

Pros: 1-Beautiful lobby and common areas. 2-Friendly staff, particularly the housekeeping people Cons: 1-small, stuffy gym. This needs to be upgraded 2-old HVAC units that are noisy in the rooms. And the windows don't open, so no way to get fresh air. 3-no on-demand movies

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Helpful?
1Thank QualitySpotter1
00gc, Manager at Courtyard Philadelphia Downtown, responded to this review

Dear QualitySpotter1, Thank you for the great comments about our lobby and staff. We were sorry to hear you were inconvenienced by the gym and HVAC units. We have noted your concerns and will do our best to address these issues. Again, we are terribly sorry for this, and we look forward to having you back with us in the...

Reviewed 4 days ago NEWvia mobile

We stayed 2 nights at the courtyard philadelphia and were really pleasantly surprised - the hotel was really wonderful for us. We stayed in a renovated king size room, which was beautifully appointed and all modern... as well as very large. It seemed like it may have had 2 queens previously, with one replaced by a sofabed for more room....

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Helpful?
Thank jb0825
00gc, Manager at Courtyard Philadelphia Downtown, responded to this review

Dear jb0825, We are glad to see you had a great stay at the Courtyard Philadelphia Downtown! We always strive to deliver an excellent customer service along with clean and comfortable accommodations, and I am pleased we did that for you. Our hotel does not have a parking garage attached to the hotel. Therefore, we offer our guests the choice...

New Orleans, Louisiana
Reviewed 1 week ago

We enjoyed our stay. The staff was helpful and nice. Our room was clean. One thing I would like to note is that when we called down because we felt the AC was not cool enough, they came right up and fixed it. This was impressive. Also, the hotel is located across the street from Reading Terminal, which was great...

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Helpful?
Thank whitenights12
00gc, General Manager at Courtyard Philadelphia Downtown, responded to this review

Dear whitenights12, Many thanks for the review regarding your stay. We are delighted you had a comfortable time with us and enjoyed our service and clean facilities. We value your comments in regard to our elevator and will use your feedback to improve our guest experiences. Thanks again, please return to the Courtyard Philadelphia Downtown the next time you are...

Staten island
Reviewed 1 week ago via mobile

The hotel was very close to the convention center, which was my main objective. The staff was great, I received an early check in and late check out. Also got bumped up to a city view. The hotel lobby, first floor and exterior are beautiful and live up to the historic history of the city hall annex.

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Helpful?
Thank Nywahine10
00gc, Manager at Courtyard Philadelphia Downtown, responded to this review

Dear Nywahine10, Thank you for sharing about your wonderful experience at the Courtyard Philadelphia Downtown. We are pleased to read you liked our welcoming associates and that our location was suitable for your needs. We appreciate your great feedback and hope you will stay with us again soon! Thank you, David Kidd Assistant General Manager

Reviewed 1 week ago via mobile

My daughter had a three day volleyball tournament in Philadelphia over Easter Weekend. All the staff was friendly and accommodating. Complimentary bottle water was offer when we got there, nice touch. Room was very clean, well maintained and nicely decorated. Very convenient location. Nice areas to gather in outside of the room. Gym was small but good enough. Pool was...

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Helpful?
Thank Sharon S
00gc, General Manager at Courtyard Philadelphia Downtown, responded to this review

Dear Sharon, It’s our pleasure reading your wonderful review about your stay at Courtyard Philadelphia Downtown! We are so happy you had an enjoyable experience and that you liked your well-appointed room, our convenient location, and helpful associates. Your feedback is much appreciated, we look forward to having you as our guest again! Thank you, David Kidd Assistant General Manager

Baltimore, Maryland
Reviewed 1 week ago via mobile

My team stayed in the Courtyard Philly for a team conference. The front desk folks were very pleasant. The room was clean. The king size bed was very comfy. These are the most important criteria. The breakfast is only a buffet but it is pretty complete. Service was good for breakfast and lunch. The hotel is located across from city...

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Helpful?
Thank Rob K
00gc, Manager at Courtyard Philadelphia Downtown, responded to this review

Dear Rob K, Thank you for being a guest at the Courtyard Philadelphia Downtown and for letting us know how much you enjoyed your stay while attending a conference here. We are glad you were pleased with our service, location and your room, including the breakfast at Nineteen 26. We will be sure to share your comments with the team,...

Berkeley, California
Reviewed 1 week ago via mobile

If you're looking for a place to stay in downtown Philly, be sure to check this one out because it's located in the center of the city so it's very easy and convenient to get around and see the major sightseeings. The room is pretty spacious and feels nice, the service was okay and has nothing to be complained for....

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Helpful?
Thank KevinWijaya
00gc, Manager at Courtyard Philadelphia Downtown, responded to this review

Dear KevinWijaya, Many thanks for reviewing your stay at the Courtyard Philadelphia Downtown. We are thrilled that our location in the Historic District with many points of interest nearby was the highlight of your visit. We are also happy you liked your room. Thanks for recommending us, and we hope to see you and your family again soon! Thank you,...

New York, NY
Reviewed 1 week ago via mobile

Stayed here over Easter weekend. Hotel well-situated with lovely views of the beautiful Philadelphia City Hall from many rooms. The hotel is nicely adapted from its previous life as an annex for city offices. Professional staff at front desk and bar. Starbucks in the lobby and the market stand near check-in are great. Lovely room but big issues with housekeeping....

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Helpful?
Thank caliroan
00gc, Manager at Courtyard Philadelphia Downtown, responded to this review

Dear caliroan, thank you for your feedback and for being our guest. We are so happy that our lovely views and friendly staff added to the enjoyment of your trip. However, please accept our apologies for the lack of housekeeping during your stay. Our staff is passionate about providing guests with the cleanest facilities, so we are checking into the...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The historic Courtyard Downtown Philadelphia, PA Hotel is located in the heart of the Business District across from City Hall and is one short block away from the Pennsylvania Convention Center. Our downtown Philadelphia hotel accommodations reflect the grandeur of their 1926 origins and feature 11' ceilings, i-Home radio docking stations and complimentary Wi-Fi access. Our 15-floor, 498-room hotel is listed on the "National Register of Historic Places" and stands as a charming testament to time with unique architectural details. Enjoy a variety of hotel amenities, including a fitness center, indoor pool and our on-site restaurant, NINETEEN 26. This Philadelphia downtown hotel is convenient to the Historic District, University of Pennsylvania, Independence Hall and renowned restaurants and shopping. Here at our Philadelphia Historic District hotel we offer over 10,000 sq. Ft. Of flexible meeting space which is the ideal home for group meetings, special occasions and weddings in downtown Philadelphia, PA. ... more   less 

Additional Information about Courtyard Philadelphia Downtown

Address: 21 N Juniper Street, Philadelphia, PA 19107-1901
Region: United States > Pennsylvania > Philadelphia > City Center East
Price Range: $253 - $537 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Courtyard Philadelphia Downtown 3.5*
Number of rooms: 498
Reservation Options:
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Also Known As:
Courtyard Philadelphia Downtown Hotel Philadelphia
Philadelphia Marriott
Philadelphia Courtyard
Hotel Style:
#11 Green Hotel in Philadelphia
#17 Romantic Hotel in Philadelphia
#18 Business Hotel in Philadelphia
#19 Family Hotel in Philadelphia
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Philadelphia Downtown staff and other travellers.
28 questions
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Questions? Get answers from Courtyard Philadelphia Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a room with a city view. It was fantastic.”
430timothyb, 25 Apr 2017 | Read review
“Inner section of rooms, away from the street side”
JeffF195, 5 Apr 2017 | Read review
“Don't bother too park in a local garage to save money, use the valet, it is very comparable.”
Peglegbbh, 27 Mar 2017 | Read review
“Pick a lower floor because of the slow elevators”
zinconinco, 27 Mar 2017 | Read review
“Call the on site front desk to ask for help”
randyberk, 24 Mar 2017 | Read review
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Prices are for 1 room, 2 adults
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