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aloft Philadelphia Airport

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aloft Philadelphia Airport
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629 Reviews from our TripAdvisor Community

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There are newer reviews for aloft Philadelphia Airport
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Showing 612: English reviews
Level Contributor
351 reviews
127 hotel reviews
common_n_hotel_reviews_1bd8 143 helpful votes
Reviewed 9 November 2013

Slow check in as only one girl at the front desk...I have to say tho...she tried to multi task. She was giving directions to a guest over the phone while trying to check another guest in. Shame they were so under-staffed. Parking at this location is plentiful and well lit. $12.95 per day to park and a shuttle that runs... More 

Helpful?
3 Thank Shersei
Karen M, Starwood Hotels at aloft Philadelphia Airport, responded to this review

Dear Shersei, Thank you for taking the time to share your feedback regarding your recent stay. We're sorry to hear your visit did not meet your expectations. We are always evalutating ways for us to continually improve our services and product; so thank you for your honest feedback. We will be updating our showers starting in early December and hope... More 

MI
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 9 November 2013

I stayed at this hotel because I had a flight the next morning. I think the theory behind the hotel is great, but this one seemed a but worn and old. The halls are dirty, the tiling in the shower was pretty bad and the credit card machine at the bar did not work. The beds were very uncomfortable and... More 

Helpful?
1 Thank striking20
Karen M, Starwood Hotels at aloft Philadelphia Airport, responded to this review

Dear striking20, Thank you for choosing Aloft Hotels and for your feedback regarding your recent stay in Philadelphia. We're happy to hear you found our location convenient. We are aware that our hotel is in need of a facelift. Thank you for your feedback and we look to make improvements. More 

Jupiter, Florida
Level Contributor
77 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 2 November 2013

place is getting a bit worn, room needed attention, wall paper peeling , shower tile dirty, was just not good at all, trouble with my reservation, seems the desk person checked me in with my first name as my last name, when some one came in the morning to pick me up, was told I never checked in , my... More 

Helpful?
Thank jupiterinletcarguy
Karen M, Starwood Hotels at aloft Philadelphia Airport, responded to this review

Dear jupiterinletcarguy, Thank you for taking the time to share your experience. We're sorry to hear you encountered a number of inconveniences during your stay here. We have taken your comments back to the team and will look to retrain our front desk staff to ensure this mix-up does not happen again. More 

Bergen County
Level Contributor
90 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 2 November 2013

We went to Philly for the weekend to see a concert and take in some site and the Aloft was very convenient. Only 15 minutes from the Wells Fargo arena and 20 from the historic area. Parking was only $12. The rooms were very comfortable and they had a nice bar with pool table ground floor. We would stay here... More 

Helpful?
Thank kmq2000
Karen M, Starwood Hotels at aloft Philadelphia Airport, responded to this review

Dear kmq2000, Thank you for taking the time to share your experience regarding your recent stay in Philadelphia. We're happy to hear that you enjoyed the concert and our convenient location to the Wells Fargo Center. Thank you for commenting and we hope to invite you back here soon. More 

Level Contributor
127 reviews
114 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed 31 October 2013 via mobile

Checking in and out ran smooth! The bar was exceptional and I loved the pool tables. Room was very comfortable and clean. I loved the shampoo,body wash in the shower. Room was spacious. I will be back!

Helpful?
Thank TheTruthHasBeenTold
Salt Lake City, Utah
Level Contributor
36 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 27 October 2013

Overbooked and no bartender, we waited over an hour and no one ever showed up. Can hear road noise and people in hallway. Tiles in shower cracked and grout not clean. Bed is hard and pillows are tiny. Also have to walk to another hotel to eat. Price is good and staff is really nice, but doesn't make up for... More 

Helpful?
Thank lucin
Karen M, Starwood Hotels at aloft Philadelphia Airport, responded to this review

Dear lucin, Thank you for choosing Aloft. We're sorry your recent stay did not meet your expectations and was not as comfortable as you would have hoped. Thank you for letting us know of yoru recent experience. We will look to make improvements so the next time you're here your stay will be better than "okay". More 

Dallas, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 October 2013 credit card Amex Card Member Review

My wife and I stayed here for a quick stop on a Saturday night. We found the hotel itself to be dirty. The halls were dirty, there was damage to the decorations in the halls. Our first room was all around dirty. The walls had visible stuff on it, the tile in the shower needed a thorough cleaning. The grout... More 

Helpful?
1 Thank Kevin R
Karen M, Starwood Hotels at aloft Philadelphia Airport, responded to this review

Dear Kevin R, Thank you for choosing Aloft Hotels during your recent visit to Philadelphia. We're sorry to hear your room was not as clean as you would have liked and have forwarded your comments to our housekeeping team. We will be addressing these issues as providing our guests with a clean and comfortable stay is one of our priorities... More 

Philadelphia
1 review
Reviewed 17 October 2013

Well the staff is stupendous in the city of brotherly love sure but they are over the top in that city The room is set up different than most motels look at one. slept facing the airport but slept like a baby

Review collected in partnership with Easytobook.com

Helpful?
Thank Dr Brian O
Karen M, Starwood Hotels at aloft Philadelphia Airport, responded to this review

Dear Dr Brian O, We're so glad you had an amazing stay in Philadelphia during your recent visit. Thanks again for sharing your feedback and we look forward to welcoming you back in the future. More 

lancaster, pa
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 10 October 2013 credit card Amex Card Member Review

We love the aloft - they have very competitive parking rates (better than the airport), and it's a lot easier to get up for an early flight when you're a five minute shuttle ride away. They have a very modern theme and the rooms are clean and in good shape. They also have a nice bar and an outside area... More 

Helpful?
Thank aphex732
Karen M, Starwood Hotels at aloft Philadelphia Airport, responded to this review

Dear aphex732, We're glad you enjoyed your time with us before your trip. We hope you come back again soon. More 

Harrisburg, Pennsylvania
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 8 October 2013

i was looking forward to our stay here, as we've stayed at an aloft before and really enjoyed it. it was a carbon copy of the one we had been to previously. i really love this brand. my only 'complaints' are that the bed was terribly uncomfortable, so much so, that i tossed and turned all night. i joked with... More 

Helpful?
1 Thank mrandmrswoods2
Karen M, Starwood Hotels at aloft Philadelphia Airport, responded to this review

Dear mrandmrswoods2, Thank you for your review. We're glad you enjoyed your stay and sorry to hear that the bed was not as comfortable as you would have hoped. We have platform beds in our Aloft Hotels and at times does take a bit of getting used to especially if you're used to memory foam mattresses. We have forwarded your... More 

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Aloft Philadelphia Airport offers guests a bold, new travel experience just minutes from downtown Philadelphia and conveniently located near Philadelphia International Airport (free shuttle service). ... more   less 

Additional Information about aloft Philadelphia Airport

Address: 4301 Island Avenue, Philadelphia, PA 19153
Region: United States > Pennsylvania > Philadelphia
Price Range: $157 - $277 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — aloft Philadelphia Airport 3*
Number of rooms: 136
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Also Known As:
Aloft Philadelphia Airport Hotel Philadelphia
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Questions & Answers

Here's what travellers have asked, with answers from aloft Philadelphia Airport staff and other travellers.
3 questions
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Questions? Get answers from aloft Philadelphia Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“5th floor is nice”
 of 5 bubbles josephdQ928OP, 1 Dec 2016 | Read review
“My room was close to the elevator--something I don't tend to do--but the rooms were very soundproof--never heard the elevator.”
 of 5 bubbles annkinzler, 21 Nov 2016 | Read review
“Love the huge windows”
 of 5 bubbles 946reggiej, 11 Oct 2016 | Read review
“we chose the 5th floor opposite side of the lobby to get away from all the socializing in the lobby”
 of 5 bubbles 821debraj, 8 Aug 2016 | Read review
“Freeway noise is an issue. Ask to be on side opposite freeway for quieter room.”
 of 5 bubbles Bagan, 7 Aug 2016 | Read review
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