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aloft Philadelphia Airport

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637 Reviews from our TripAdvisor Community

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Showing 620: English reviews
Philadelphia, Pennsylvania
Reviewed 3 days ago NEWvia mobile

Book carefully because you will be quoted with one price and charged with a lot higher stay. You are charged for everything including their breakfast where most places are complimentary. You will be charged $10 per night for parking at this location. The manager who was on duty was very attentive and staff were very professional. Although the Front Desk...

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Helpful?
Thank MommyTraveler2
Eric J, General Manager at aloft Philadelphia Airport, responded to this review

Thank you MommyTraveler2 for your feedback regarding your stay at the Aloft PHL. Please in the future when making reservations, ask for the rates that include parking and breakfast. Happy New Year Eric Jolikko Generla Manager

MrsNight
Reviewed 1 week ago

ALoft as a whole is a little industrial and definitely not luxury or upscale in any way. And the rooms here are no exception. With all Aloft hotels you expect a captains bed, a shower with pump dispensed shampoo and soap, and a sliding door to the bathroom and closet. The ironing board is tucked in a cupboard beside the...

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Thank MrsNight
Eric J, General Manager at aloft Philadelphia Airport, responded to this review

Thank you MrsNight for the detailed response regarding your recent stay. I am glad to read that you found the service as standing out as the staff strives to meet/exceed all guest expectations Happy New Year Eric Jolikko General Manager

Toronto, Canada
Reviewed 4 weeks ago

the Aloft is simply too modern for its own good; the décor seems to be from Ikea and looks funky and modern but honestly it uncomfortable and too sparse. The rooms are small, far too 'efficient' and are therefore cold in feel and in temperature. The staff at the front desk and bar seem more interested in each other than...

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Thank AKto900
Eric J, General Manager at aloft Philadelphia Airport, responded to this review

Thank you for your feedback AKto900. I am very surprised by your comment regarding the staff as the team strives to meet/exceed all guest expectation and I do apologize that they did not provide that type of service during your stay. I do hope that you will give us another chance when in the area in the future Happy Holidays...

Jupiter, Florida
Reviewed 13 December 2016

Stayed here for one night prior to a long-haul flight to Asia. Simple pick-up by the shuttle at the airport and a 7/8 minute ride to the hotel. Reception staff were very friendly and check in and out was simple. Room was a good size with clean linens and towels. Comfortable bed. Bar area was quite. The only thing I...

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Thank Hamish D
Eric J, General Manager at aloft Philadelphia Airport, responded to this review

Thank you Hamish for the very nice review Happy Holidays ERic Jolikko Geernal Manager

USA
Reviewed 12 December 2016

Stayed here on business last month. It's a fun property -- not your standard ho-hum hotel. Clean. Room layout was good, with a separate dressing area to the living area. Fun, modern look. Staff were all friendly. The location was convenient for our purposes. I'd stay here again. The only thing I'd change would be the food options in the...

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Thank Amy B
Eric J, General Manager at aloft Philadelphia Airport, responded to this review

Thank you Amy for the great review Happy Holidays Eric Jolikko General Manager

Washington DC, District of Columbia
Reviewed 11 December 2016

The Aloft Philadelphia Airport's lobby is very nice, trendy, and modern. You are immediately drawn in by the vibrant color scheme. As I hurriedly checked in, I noticed that there was fresh fruit in the lobby that looked so fresh and right out of a book. Room: The room was very clean with everything in place. It has a very...

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Thank CaribbeanWay876
Eric J, General Manager at aloft Philadelphia Airport, responded to this review

Thank you for your feedback. I do apologize for the lack of follow up. I have forwarded your comments back to the Housekeeping Manager so she can get back in touch with you, if she hasn't already. Happy Holidays Eric Jolikko General Manager

Lisbon, Portugal
Reviewed 8 December 2016

Stayed for 2 nights at the Aloft Philadelphia in November. As a frequent traveler (over 200 nights a year) and having stayed in many hotels over the last couple of years I have not seen such a bad service as this. I used the dry cleaning service provided by the hotel and my shirts came back ruined and the hotel...

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1Thank Diogo S
Eric J, General Manager at aloft Philadelphia Airport, responded to this review

Thank you Diogo for your feedback. As stated on the several communications that we did have, I talked to the staff and this is my understanding. When you arrive back on Thursday evening, you were upset, which I can totally understand and asked to talk to a manager but there wasn’t one available. The next morning when checking out, the...

Baltimore, Maryland
Reviewed 8 December 2016

Staying at an Aloft is always a fun experience. During my recent stay, I ended up at the Aloft hotel outside of Philadelphia. Upon arrival I noticed that the hotel had gone through some changes with new decor. Still it had the same laid back atmosphere, especially in the lobby area. The hotel is definitely a luxury hotel nor is...

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Thank Kenneth E
Eric J, General Manager at aloft Philadelphia Airport, responded to this review

Thank you Kenneth for your nice review. Happy Holidays Eric Jolikko General Manager

Reviewed 1 December 2016

Kiyona W. has converted me into a raving fan. I am in Corporate Sales and my last 16 years have been in sales and sales management. I appreciate the talent and natural ability it takes to mirror your clients and adapt to their unique personalities and needs. My mother just passed away and I took a spur of the moment...

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1Thank Joseph D
Eric J, General Manager at aloft Philadelphia Airport, responded to this review

Thank you for your awesome feedback regarding your stay and Kiyona! Happy Holidays Eric Jolikko General Manager

Butch-Nellie
Reviewed 1 December 2016

Warning - do not stay here This is a nightclub that just happens to have rooms. If you plan on having a good nights sleep, pre or post travel, this is NOT the hotel for you. This was our third stay here and it has gradually gone done hill, I believe it has now hit rock bottom. Arriving at midnight...

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1Thank Butch-Nellie
Eric J, General Manager at aloft Philadelphia Airport, responded to this review

Thank you for your feedback Butch-Nellie. I do apologize that your stay wasn't as expected. While the hotel can not control the guests that stay at the I have forwarded you comments to the Management Team so we are all aware of your comments and concerns. The Aloft guest experience is catered to the lifestyle and needs of today’s emerging...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Aloft Philadelphia Airport offers guests a bold, new travel experience just minutes from downtown Philadelphia and conveniently located near Philadelphia International Airport (free shuttle service). ... more   less 

Additional Information about aloft Philadelphia Airport

Address: 4301 Island Avenue, Philadelphia, PA 19153-3256
Region: United States > Pennsylvania > Philadelphia
Price Range: $167 - $337 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — aloft Philadelphia Airport 3*
Number of rooms: 136
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Also Known As:
Aloft Philadelphia Airport Hotel Philadelphia
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Questions & Answers

Here's what travellers have asked, with answers from aloft Philadelphia Airport staff and other travellers.
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Questions? Get answers from aloft Philadelphia Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Couldn't tell ya. The view from my room was the highway outside the PHL airport -- we weren't here for the views.”
 of 5 bubbles 51AmyB, 12 Dec 2016 | Read review
“Ask for an upper floor with a room facing the airport”
 of 5 bubbles oceanguy2821, 7 Dec 2016 | Read review
“5th floor is nice”
 of 5 bubbles josephdQ928OP, 1 Dec 2016 | Read review
“My room was close to the elevator--something I don't tend to do--but the rooms were very soundproof--never heard the elevator.”
 of 5 bubbles annkinzler, 21 Nov 2016 | Read review
“Love the huge windows”
 of 5 bubbles 946reggiej, 11 Oct 2016 | Read review
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