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Quality Inn

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200 Reviews from our TripAdvisor Community

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Showing 163: English reviews
Reviewed 27 July 2016 via mobile

I hate to hate... but this was just not good. No AC when 85-90 degrees is pathetic. Place is worn down and no where near worth $200 a night. Should be called 'Last Resort'. The use of 'quality' in the name should be grounds for a false advertising law suit. Just a few details: 1. Sink was clogged, took 20...

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Helpful?
Thank GoodlandWalk
San Jose, California
Reviewed 27 July 2016

I just stayed in this place from 07/22-07/24. The room did not have air conditioner but regular floor fan. During the night this fan creates noise which makes it hard to fall asleep even after the fool day of adventures. The bath/shower room is tiny. There are wholes in the celling for fire sprinklers which look terrible. The breakfast was...

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Thank odessa_papa_74
Riverside, California
Reviewed 22 July 2016 via mobile

At midnight I was awoken by a police officer, evacuating several rooms due to a pipe burst. My carpet was soaked, the hallway flooded, and obviously no one's fault. Yet despite a gathering of 20 others in the lobby in similar circumstances there was zero effort to offer water, coffee, any human comfort by the staff. Around 1 am we...

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1Thank Denise1686
Ronald B, General Manager at Quality Inn, responded to this review

I would like to apologize for this lack of experience during this emergency issue at our hotel. I would like to get in contact you to make sure you are compensated for the night mentioned in your review. My email is Ronald@finehospitality.com and I would appreciate an email from you so I can take action on this matter. Again, I...

NY
Reviewed 19 July 2016

This hotel at 1st sight looks like a dump, and was confirmed upon entering the lobby, the luggage racks were filthy and no AC in any room, in this day in age, not acceptable!! The manager is about on the same level as a slum lord, do not stay here!!

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Thank lee_leeNy
Littleton, Colorado
Reviewed 16 July 2016 via mobile

Worst hotel ever!! Old, ugly, no A/C, and poor front desk employee. This place is so run down, thank goodness only have to stay one night. DO NOT book here. Dirty drapes, wallpaper peeling and poor attempt at patching, small fan that doesn't really cool, etc, etc, etc!

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Thank coloradocostello
Lowestoft
Reviewed 7 July 2016

Do NOT book with this hotel. This was the worst stay in our whole travels of California! Prepare yourselves for a very lengthy but important review... For a start, when we arrived at 10pm after travelling all day from Vegas through Death Valley, all you want is a simple check in, to get to your room and sleep. Oh no....

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Thank missy_lynds
Indianapolis IN
Reviewed 23 June 2016

We were told by California friends that Mammoth Lakes was a very cool area. We were concerned about a room and being a Choice rewards member, I called and found a Quality Inn there. I have had very good experiences with Choice hotels. When we go there we found out they have NO AIR CONDITIONING. I understand this is a...

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Helpful?
Thank CozyZville
Ronald B, General Manager at Quality Inn, responded to this review

Thank you for your honest feedback.

Logan, Ohio
Reviewed 22 June 2016

The hotel's website says nothing about having no air conditioning. We were there in June and it was in the 80's. We had prepaid for our room but couldn't stay because of no air conditioning. We have allergies and cannot sleep in a stuffy room. There was only an oscillating fan in the corner of the room, that's it. The...

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Helpful?
Thank Fonda W
Ronald B, General Manager at Quality Inn, responded to this review

I would like to apologize on behalf of the entire team here at the Quality Inn for the inconvenience you experienced as it relates to the temperature of your room. We are looking into installing a/c units as soon as next year, in the meantime we do the best we can with what we have. I apologize again.

Macon, Georgia
Reviewed 22 June 2016

We enjoyed this hotel in Mammoth lake. The area was great and the hotel had a decent breakfast. The underground parking was a good idea. The room was large and the staff was awesome. The only bad thing is it has no Air conditioning . It was a little warm in the room with the fan, but in their defense...

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Helpful?
Thank TroyandSerena
Ronald B, General Manager at Quality Inn, responded to this review

Thank you so much for taking the time to write some positive comments about our hotel. We work diligently to make sure we provide every guest with the best possible customer service and accommodations. We thank you for your business and look forward to seeing you in the future.

Mysuru (Mysore), India
Reviewed 22 June 2016

Didn't look great from outside; but inside was decent enough; had the basic amenities like a fridge and microwave. Breakfast is complimentary and quite good; once the items ran out, they got refilled.

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Thank saradabhagavathy
Ronald B, General Manager at Quality Inn, responded to this review

Hello, I would like to thank you for sort of leaving a positive review concerning your most recent stay with us at the Quality Inn Mammoth Lakes.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Pool
  • Spa
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Multilingual Staff
Official Description (provided by the hotel)
The Quality Inn near Mammoth Mountain Ski Resort hotel in CaliforniaThe Quality Inn® near Mammoth Mountain Ski Resort hotel is conveniently located just four miles from Mammoth Mountain Ski Area, with nearby shuttle to and from the resort every 30 minutes during the ski season.This Mammoth Lakes, CA hotel is driving distance to area attractions, including:The Devils Postpile National MonumentMono LakeYosemite National ParkConvict LakeLookout Mountain LoopThe hotel is also close to Bodie State Historic Park, Mammoth Rock and the Hot Creek State Fish Hatchery. ... more   less 

Additional Information about Quality Inn

Address: 3537 Main St., Mammoth Lakes, CA 93546
Region: United States > California > Mammoth Lakes
Price Range: $156 - $377 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 59
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Also Known As:
Quality Hotel Mammoth Lakes
Quality Inn Mammoth Lakes
Mammoth Lakes Quality Inn
Hotel Style:
#4 Green Hotel in Mammoth Lakes
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn staff and other travellers.
2 questions
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Sunnyvale, California

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“any room on the top floor”
 of 5 bubbles Micnmas, 11 Jan 2017 | Read review
“Get a room that is not on Mammoth's Main Street> (North side of Inn)”
 of 5 bubbles 508gregj, 31 Aug 2016 | Read review
“Go to another hotel.”
 of 5 bubbles flyfishinwoman, 22 Aug 2016 | Read review
“Don't stay here in the summer”
 of 5 bubbles 372zach, 30 Jul 2016 | Read review
“It was very hot on the second floor”
 of 5 bubbles odessa_papa_74, 26 Jul 2016 | Read review
5 of 5