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I should have known something was wrong when I saw the hair in the shower, and when I called the front desk to ask why I couldn't turn on the air conditioner and Alex the night manager told me we don't need AC in Mammoth??????...More
While traveling with the family, we happened upon this town and cute hotel.the rooms were clean and comfortable. Due to their climate, there is no air conditioning which made the rooms a little stuffy. There are fans but I prefer a.c.More
Management response:Responded 22 June 2017
Thank you for the feedback regarding your stay. We are currently working with a local vendor on options to add A/C to our property. I am glad you enjoyed your time in Mammoth and at our hotel. Please come back and visit us again...More
100 plus degree weather and wildfires in the area this July. Made reservation, confirmation email stated NO AIR CONDITIONING in rooms ONLY AFTER RESERVATION MADE. No ability to cancel reservation at that point. Requested refund, no refund or any other acomodation given. False advertising, deceptive,...More
We checked into this place the pillow was stained and wet, there was dust everywhere, and a dead bug right next to the bed. Its was so disgusting we checked out and went to another room, even though they refused to give us a refund...More
Response from Sonya B, General Manager at Quality InnResponded 1 week ago
You and I have had communication regarding your concerns, however it seems as if your review is in a few places, therefore, I am copying my response to each. Thank you!
As the new GM, I take the concerns our guests have very...More
We stayed on a hot day in July, and had to leave the window open. Since the room faced the street, it was quite noisy. Parking is under the building. Elevator up to the rooms. Free breakfast was average. Location is in the town, and...More
1 Thank Stephen O
Response from Sonya B, General Manager at Quality InnResponded 4 weeks ago
Thank you for the feed back regarding your most recent stay with us. We understand staying at our property without A/C can be uncomfortable, and we are currently taking the steps to correct this concern most of our guests have. As the new...More
USD 134 - USD 226 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#4 Green Hotel in Mammoth Lakes
Non-Smoking Rooms ,
Number of rooms
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