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Westin Monache Resort Mammoth

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1,013 Reviews from our TripAdvisor Community

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There are newer reviews for Westin Monache Resort Mammoth
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Showing 880: English reviews
Dallas, Texas
Reviewed 3 February 2015

there are very few luxury options near Mammoth Village so it's not surprising the Westin Monache sells out. Great rooms, great location, very good customer service -- you have to walk up and down a huge flight of stairs to get to the village but what the heck,, you'll be making room for a delicious dinner at the in house...

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Helpful?
Thank S W
Patrick D, General Manager at Westin Monache Resort Mammoth, responded to this review

Thank you for your time writing this review and for mentioning both the hotel and Whitebark. Also, not sure if you were aware. If any guest of the Westin wants a ride vs. walking we will pick them up and delivery them to the front door. I hope we can serve you again the next time you are in Mammoth...

Chicago, Illinois
Reviewed 3 February 2015

We had a fantastic four night stay at the Westin Mammoth. This was my first time visiting Mammoth and also first time skiing! I can't say how much I loved our room. It was cozy complete with a fireplace, sitting area and kitchen. After a day of skiing, I loved going back to the room to open a bottle of...

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Thank TravelLinds
Patrick D, General Manager at Westin Monache Resort Mammoth, responded to this review

Thank you for choosing the Westin Monache! I appreciate the time you spent writing this review. The staff takes great pride in their service and always enjoys interacting with our guests. Hope to see you again; remember the summer months are great as well! Be Well! Patrick

Brisbane, Australia
Reviewed 29 January 2015

We had a great 10 days here in Mammoth staying at the Westin. Yes the stairs are long but even our 5 year old managed it after a full day on the slopes. The rooms were a touch smaller than we were expecting but very clean and modern. Great hot showers!! The hotel staff were always very friendly and helpful...

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Thank Troy H
Patrick D, General Manager at Westin Monache Resort Mammoth, responded to this review

Thank you for choosing the Westin Monache for such a long stay. I appreciate you giving us the opportunity to provide you a true Westin branded experience for your winter get-away. We all look forward to your return. Be Well! Patrick

Boston, Massachusetts
Reviewed 27 January 2015

I wanted to surprise my wife with a ski weekend at Mammoth (best skiing in California) and I couldn't be happier with our experience. It was our second time staying at the Westin Monache & I had contacted Starwood and the Westin directly prior to our visit to make a few special requests (as Platinum members) - and after a...

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4Thank NolaBunk
Patrick D, General Manager at Westin Monache Resort Mammoth, responded to this review

Thank you for choosing the Westin Monache for your Birthday get-away! I am happy to read Matthew took such good care of you. Our mission is to ensure you leave feeling better than when you arrived; it would appear we were successful. We all look forward to your 3rs stay at the property. Thanks for your SPG membership, Platinum level...

queensland
Reviewed 26 January 2015

Lovely Hotel. Stayed in a 2 bedroom - good kitchen, good size and layout. Stayed at peak time 29th Dec - 1 Jan, they ran out of BLANKETS. Room service was good. To get to the gondola you need to negate your way down 70 outdoor stairs, cross a road and then climb 2 flights of stairs or you can...

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1Thank nikked
Patrick D, General Manager at Westin Monache Resort Mammoth, responded to this review

Thank you for choosing the Westin Monache. I appreciate you mentioning the renewing interactions you had with our staff. The staff is very passionate about this property and enjoys providing instinctive service to our guests. Our goal is to enhance you well-being throughout your stay. Thank you for including the Westin Monache during your USA tour. Be Well! Patrick

California
Reviewed 24 January 2015

Our family just enjoyed 4 days at the Westin Monache Resort. Great thanks to Jennifer, Kelley, Adelaide , Barb and Mathew- front desk management- to Alo in restaurant and to great valet service staff Rodney and Austin. We were upgraded to a 1 bedroom suite- with a king bedroom and a pull out couch plus a roll away bed. Great...

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1Thank mettebk
Patrick D, General Manager at Westin Monache Resort Mammoth, responded to this review

Thank you for choosing the Westin Monache. Thank you for such a nice review; I am sure others will benefit from your time and feedback In addition, thank you for providing the names of staff you interacted with during your time on property. The staff is very passionate about this property and enjoys providing instinctive service to our guests. Our...

Los Angeles, California, Usa
Reviewed 23 January 2015 via mobile

Take your money elsewhere. Definitely not what you would expect at this price range. Before arriving at this hotel I sent very specific instructions, nobody ever responded to my request via phone or email. Than,upon entering our room #623, we discovered our bathroom sink completely clogged, I call downstairs and was assured it will be taken care of, we came...

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3Thank M V
Patrick D, General Manager at Westin Monache Resort Mammoth, responded to this review

I apologize for the service we provided while you were staying at the Westin Monache. Due to the anonymity of this process I cannot research any of you service breakdowns. We usually do a very good job of providing our guest personal and instinctive service; so I again apologize for not meeting your expectations. We have upholstery cleaning machines in...

NoVA
Reviewed 12 January 2015

We stayed at the Westin between Christmas and New Years. We used the concierge service to help us plan our stay. Here are the pros: Concierge service - Kelly was the concierge who assisted us on our stay. She made reservations at local restaurants, she helped arrive ski rentals and lift tickets, and she helped with other activities throughout our...

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Thank NoVAFamilyof4
Patrick D, General Manager at Westin Monache Resort Mammoth, responded to this review

Thank you for staying with over the holiday season, and thank you for this feedback. We are always looking for ways to improve our guests experience and you provide several areas of opportunity. I am happy to read the props outweighed the cons, but I apologize for any inconveniences especially the delay in shuttle service. We had 4 shuttles running...

Ensenada, Mexico
Reviewed 8 January 2015

The hotel is great, but pricy, $750 for a small suite with one bedroom and a sofa bed in a tiny living room. You got your ski rentals on site and a short walk to the village. One complaint, we reserved a table for five at their restaurant for new year’s, when we got there we were seated at ok...

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Thank JoseRendon
Patrick D, General Manager at Westin Monache Resort Mammoth, responded to this review

Thank you for staying with over the holiday season, and thank you for this feedback. We are always looking for ways to improve our guests experience and you provide several areas of opportunity. I apologize for the table and the response. Our people are trained on the proper response to a guest concern; we always try to resolve the issue...

Montrose
Reviewed 4 January 2015

We stayed between 12/28/14 - 1/2/15 and for a Westin, I had expected more. Hotel sources told me that the rooms are actually privately owned and rented out at a hefty price during peak season which led me to suspect that this is actually a time share resort. This explains the small rooms with the built in fireplace & kitchenette...

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2Thank hmspcl
Patrick D, General Manager at Westin Monache Resort Mammoth, responded to this review

Thank you for this feedback and I appreciate your business over the holiday season. This is not a time-share it is a condo style hotel. Every room in the property is owned by an individual. These owners have the option of partaking in the Westin Hotel or being a non-participating unit. The participating unit are the only units rented by...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Surrounded by the spectacular Eastern Sierras, The Westin Monache Resort, Mammoth enjoys a prime location with stunning panoramic views of the mountains. ... more   less 

Additional Information about Westin Monache Resort Mammoth

Address: 50 Hillside Drive, PO Box 388, Mammoth Lakes, CA 93546
Region: United States > California > Mammoth Lakes
Price Range: $299 - $1,313 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Westin Monache Resort Mammoth 4*
Number of rooms: 230
Reservation Options:
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Also Known As:
Westin Monache Resort Mammoth Hotel Mammoth Lakes
Westin Monache Hotel Mammoth
Westin Mammoth Lakes
Mammoth Lakes Westin
Hotel Style:
#1 Family Hotel in Mammoth Lakes
#1 Romantic Hotel in Mammoth Lakes
#1 Green Hotel in Mammoth Lakes
#4 Business Hotel in Mammoth Lakes
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Questions & Answers

Here's what travellers have asked, with answers from Westin Monache Resort Mammoth staff and other travellers.
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Questions? Get answers from Westin Monache Resort Mammoth staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not get a handicapped room unless you truly need one.”
 of 5 bubbles JBeretsky, 19 Nov 2016 | Read review
“2bdr family suite is great”
 of 5 bubbles MarkusK681, 16 Nov 2016 | Read review
“Just ask for a higher room with a view!”
  • View from our room.
 of 5 bubbles 577diannej, 26 Oct 2016 | Read review
“A high floor room overlooking the pool will give you the best view of the mountain.”
 of 5 bubbles 408KeithM408, 19 Oct 2016 | Read review
“rooms on a higher floor will get a better view”
 of 5 bubbles 734jacquelynh, 19 Oct 2016 | Read review
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