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Juniper Springs Resort

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Juniper Springs Resort
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764 Reviews from our TripAdvisor Community

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Showing 617: English reviews
Irvine, California
Reviewed 6 January 2017

Room is clean and the full kitchen came in handy because there were no restaurants close by. The staff especially the front desks were rude and unhelpful. For the price you pay which is for high end hotels, I expected a luxury hospitality but it was more a rustic hospitality. Mammoth Mountain is not an easy place to get to,...

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Helpful?
Thank jleonin24
juniperresortgm, General Manager at Juniper Springs Resort, responded to this review

jleonin24, Thank you for your recent stay at Juniper Springs Resort. We are sorry to hear about your issues with check-in. We always strive to have all of the rooms ready by 4pm. Unfortunately, during our peak busiest period, it is sometimes difficult to get all of the condos ready. This is not usually the case, but on occasion, such...

El Segundo, California
Reviewed 4 January 2017

FANTASTIC!!! The driver for JSR Shuttle Service, Timon, was very friendly. Always on time and we never had to wait!!!! EXCELLENT SERVICE. I would highly recommend using this service to get anywhere in town. Very convenient.

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Helpful?
Thank marinos97
juniperresortgm, General Manager at Juniper Springs Resort, responded to this review

marinos97, Thank you for your recent stay with us and for the terrific review! We are very happy that you were able to enjoy the area, and that you enjoyed Juniper Springs Resort! Our complimentary shuttle service is definitely a wonderful convenience and runs daily from 3p - 11p anywhere in town. We are also very happy that you experienced...

Reviewed 4 January 2017 via mobile

Amazing! Stayed in a nicely renovated room. Full kitchen (everything included), spacious (there was 5 of us) and very clean. Staff was pleasant except our cable did not work (we were unable to watch the countdown) but the hotel reimbursed resort fees of $22 per day. Would definitely stay again and again!

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Helpful?
Thank Tervis1
juniperresortgm, General Manager at Juniper Springs Resort, responded to this review

Tervis1, We are very thankful for the wonderful review you posted online of our resort! Thank you for staying with us and for taking the time to share your wonderful experience with everyone online! We apologize for the DirectTV issues we experienced on New Years Eve and thank you for your patience and understanding. We hope to see you again...

Los Angeles, California
Reviewed 3 January 2017

This is a VERY handy resort with direct access to Eagle Lodge -- a mellow place to start and finish your ski day. The staff was very friendly and helpful, including reservations, purchasing of lift tickets right there at the desk, and trail info. Our room also had a great view of the mountains just east of the slopes.

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Helpful?
Thank jwalker5361
juniperresortgm, General Manager at Juniper Springs Resort, responded to this review

jwalker5361, Thank you for your recent visit to Mammoth and for staying with us. We are very thankful for the wonderful review you posted online of our resort! Our excellent location is one of our most sought-after features, offering the convenience of ski-in/out, on-site rentals, and a great setting for everyone to enjoy. We are also very happy that you...

Cincinnati, Ohio
Reviewed 3 January 2017 via mobile

This was my first trip to Mammoth, and because of the Juniper Springs staff, it was amazing! We got there and our room was fresh and had everything we could ever want. The location was perfect, and the staff was exceedingly helpful and welcoming. The recommendations as far as food and evening fun were spot on! It felt like hanging...

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Helpful?
Thank renno7
juniperresortgm, General Manager at Juniper Springs Resort, responded to this review

renno7, Thank you for staying with us and for your wonderful review of Juniper Springs Resort! We are very happy to hear that everything was excellent during your stay and that we were able to provide the best service possible. Insuring our guest satisfaction and enjoyment is our primary endeavor! We look forward to welcoming you back in the future!...

Arroyo Grande, California
Reviewed 1 January 2017

This was our first stay at Juniper Springs Resort. Easy access to chair lifts just outside of the resort. Lockers provided allowed us to store our ski/snowboard equipment downstairs. We got dressed in the room and us wore our boots down, grabbed our equipment from the locker, walk through the locker room doors, and in a couple of minutes we...

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Helpful?
Thank phuongrdh
juniperresortgm, General Manager at Juniper Springs Resort, responded to this review

phuongrdh, We are very happy to hear that you enjoyed your stay and had a chance to enjoy the awesome location and convenience of our being adjacent to the ski slopes! Our location does provide the perfect gateway to Mammoth Mountain, as you mention. Perfect quite, perfect service, just what we always hope to provide. We are disappointed to hear...

Lemoore, California, United States
Reviewed 29 December 2016

The staff was super friendly and the location can't be beat. It's not in the main downtown area of Mammoth Mountain, so it was perfect for us with the kids to avoid the traffic and bustle. The hotel/condos are nice. They were in the process of remodeling, so ours had not been updated yet but was still good for our...

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Helpful?
Thank Brooke L
juniperresortgm, General Manager at Juniper Springs Resort, responded to this review

Brooke L, Thank you for your recent visit to Mammoth and for staying with us. We are very thankful for the wonderful review you posted online of our resort! Our excellent location is one of our most sought-after features, offering the convenience of ski-in/out, on-site rentals, and a great setting for everyone to enjoy. We are also very happy that...

Reviewed 28 December 2016 via mobile

Phoned reservation desk and booked 1 bedroom. Reservationist was very helpful, assured me if we needed to change reservation we could within policy timeline. I was relieved because it took a bit of time to get the entire family committed. Arrived on Christmas Day, Super happy because the manager UPGRADED us to a 2 bedroom in Sunstone...MERRY CHRISTMAS. Condo suited...

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Thank AdamsLoveToTravel
juniperresortgm, General Manager at Juniper Springs Resort, responded to this review

AdamsLoveToTravel, Thank you for staying with us and for your wonderful review of Juniper Springs Resort! We are very happy to hear that everything was excellent during your stay and that we were able to provide the best service possible. Insuring our guest satisfaction and enjoyment is our primary endeavor! We look forward to welcoming you back in the future!...

Reviewed 21 December 2016 via mobile

Hello, going to Mammoth was AWESOME, beautiful city! At Juniper Springs, the front desk girls were SO FRIENDLY and helpful! We arrived on Sat and were pleasantly surprised with the convenience of a free shuttle (till 11pm), unfortunately not the case on Sunday and we left on Monday. The property was great and the unit was nicely setup with an...

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Thank mebrantner
juniperresortgm, General Manager at Juniper Springs Resort, responded to this review

mebrantner, Thank you for your recent visit to Mammoth and for staying with us. Our excellent location is one of our most sought-after features, offering the convenience of ski-in/out, on-site rentals, and a great setting for everyone to enjoy. Unfortunately, we are dependent on the snow, and the lower elevation slopes usually open early December and stay open until early...

Altadena, California
Reviewed 20 December 2016 via mobile

I'll first acknowledge that management does appear to be making some upgrades to some rooms but ours was not one of them. Things don't all have to be brand new but at $300/night for a studio they better at least be quality. The mattress, towels, and linen were all the quality of a Motel 6. The TVs were minuscule with...

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1Thank Jason C
juniperresortgm, General Manager at Juniper Springs Resort, responded to this review

Jason C, Thank you for your recent visit to Juniper Springs Resort and for posting a review online. We are working with our owners to renovate the rooms that have not been updated, and are just completing a major portion of the renovations. I do sincerely apologize about the parking issue. We have already addressed this issue with the parking...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Ski-In / Ski-Out
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Have the Mountains at your Front Door. Juniper Springs Lodge, Sunstone and Eagle Run make up Mammoth's premier ski-in/ski-out resort. Located at Eagle Lodge and Eagle Express chairlift, these studio to three bedroom condos and townhomes offer an alpine getaway that is ideal for families. Juniper Springs Resort was recently named one of Conde Nast Traveler's top 50 ski resort properties. ... more   less 

Additional Information about Juniper Springs Resort

Address: 4000 Meridian Boulevard, Mammoth Lakes, CA 93546
Region: United States > California > Mammoth Lakes
Price Range: $212 - $765 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Juniper Springs Resort 3.5*
Number of rooms: 205
Reservation Options:
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Also Known As:
Juniper Springs Hotel Mammoth Lakes
Juniper Springs Mammoth Lakes
Mammoth Lakes Juniper Springs Lodge
Hotel Style:
#1 Top resorts Hotel in Mammoth Lakes
#2 Green Hotel in Mammoth Lakes
#8 Family Hotel in Mammoth Lakes
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Questions & Answers

Here's what travellers have asked, with answers from Juniper Springs Resort staff and other travellers.
19 questions
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Questions? Get answers from Juniper Springs Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask not to be put in an ADA compliant room”
 of 5 bubbles ChrisC122, 16 Feb 2017 | Read review
“View rooms of mountains”
 of 5 bubbles 500laynec, 15 Feb 2017 | Read review
“A room with a view of the pool rocks”
 of 5 bubbles mrmag1961, 12 Feb 2017 | Read review
“Vet your room thoroughly...”
 of 5 bubbles Silentchef, 4 Feb 2017 | Read review
“During the winter request a room room on the non-parking side so you don't hear the snow removal in the middle of the night.”
 of 5 bubbles lrnshop, 24 Jan 2017 | Read review
5 of 5