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The staff was more than helpful to me. I needed directions to the Bethlehem Sands for a concert. They went above and beyond to help me. The room was just what I wanted. Basic, and clean. The price was also right. I'd stay again.
Date of stay: November 2018
Thank Diane H
Response from 00esa, Manager at Extended Stay America - Allentown - BethlehemResponded 4 weeks ago
Diane, thank you for the great feedback of Extended Stay America. We are delighted to know you loved your well-appointed room and that you were impressed with the exceptional service delivered by our associates. We look forward to having you back.
Second time I stay there it’s so clean and quiet staff so professional. Extended stay you the best ! Close to stake houses downtown Bethlehem a must visit .
The brewers are awesome nightlife safe and fun ..
Date of stay: September 2018
Thank Gilbert M
Response from 00esa, Manager at Extended Stay America - Allentown - BethlehemResponded 4 October 2018
Gilbert, thank you for returning back to Extended Stay America. It’s great to know you were impressed with our associates and that you had a great stay once again. We appreciate your business and cannot wait for your return visit.
Started out ok. I was checking out a couple hotels in the area and picked the wrong one that didn't have a pool for the family vacation. That was my fault and no reflection in the rating but just a reference. Keys worked the first...More
Date of stay: July 2018
Thank Jr S
Response from 00esa, Manager at Extended Stay America - Allentown - BethlehemResponded 18 July 2018
Thank you for taking the time to review our hotel. We are sorry for the maintenance issues you had during your stay and for the inconvenience it caused. We are addressing this with our team as quickly as possible to get everything fully operational. We...More
This hotel was a great idea during a spontaneous trip to Bethlehem! The room and bathroom were clean. The bed was really comfortable too.
Craig provided GREAT customer service! Although the line was really long, Craig still made each customer smile and valued their patronage.More
Date of stay: April 2018
2 Thank TravelingMadeline
Response from 00esa, Manager at Extended Stay America - Allentown - BethlehemResponded 12 May 2018
Thank you for sharing your experience for the benefit of future guests. We are glad you enjoyed your stay with us and that our location and service was up to your satisfaction. Your compliments have been shared with the entire team, especially with Craig for...More
I have stayed with this hotel in the past but this visit was a waste of money. The room had a bad odor, dirty socks were left on the floor and broken glass on the kitchenette floor, and the blanket had stains.More
Review collected in partnership with Extended Stay
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Date of stay: March 2018
1 Thank andreajQ732OC
Response from 00esa, Manager at Extended Stay America - Allentown - BethlehemResponded 13 March 2018
Please accept my sincere apology for the difficulties you encountered with your room. We appreciate you bringing these issues to my attention and assure you that corrective measures have been taken. Our team's first priority is making sure that every guest has a comfortable stay,...More
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those …Moreguests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
The Sands Casino is about 4 miles from the hotel but we do not have a shuttle. Many casinos run their own shuttles for such purposes. The Sands may very well offer such a service. I hope this is helpful and we see you at... More
The Sands Casino is about 4 miles from the hotel but we do not have a shuttle. Many casinos run their own shuttles for such purposes. The Sands may very well offer such a service. I hope this is helpful and we see you at ESA soon! PGR
We don't have a breakfast buffet but we do offer a Grab-n-Go breakfast comprised of fresh fruit, delcious muffins, granola bars, hot oatmeal and of course coffee and tea. Our Grab-n-Go breakfast has been specially created... More
We don't have a breakfast buffet but we do offer a Grab-n-Go breakfast comprised of fresh fruit, delcious muffins, granola bars, hot oatmeal and of course coffee and tea. Our Grab-n-Go breakfast has been specially created for our on-the-go guests offering a fine selection of breakfast items for those guests who just need to grab and go.