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Villas at Tree Tops and Fairway

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11/06/2017 12/06/2017
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541 Reviews from our TripAdvisor Community

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There are newer reviews for Villas at Tree Tops and Fairway
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Showing 535: English reviews
Alabama
Reviewed 12 February 2017 via mobile

I came here just to get away for a last minute weekend at a $53 rate for the weekend with of course a mandatory timeshare tour. No problem... I did the same thing in Vegas, stayed at The Elara and I actually bought that timeshare. BUT HERE...... Check in was substandard with a young woman that refused to speak up...

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8Thank Latrish J
Reviewed 10 February 2017

The hotel is definitely dated but always clean and they have been making improvements. I love the amenities. Our kids love the snow tubing and indoor pool. The villa is large and spacious and I love it can accommodate a large group easily. Full kitchen also a plus. If you go there with realistic expectations, you will have an awesome...

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1Thank Jen C
Lherman2012, Customer Service at Villas at Tree Tops and Fairway, responded to this review

Thank you for taking the time to tell about your visit to our Resort. We are pleased you and your family enjoyed your time while with us. Our location in the Pocono Mountains also offers many different types of activities in any season. This time of year there are plenty of winter activities for families of all ages close to...

Reviewed 30 January 2017 via mobile

Great time. Still run down. But overall a great time up here. To get out and relax with the family it's peaceful for the most part. The renovations are great. The staff could use an upgrade on customer service stand point but other than that a great time.

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Thank Joe S
Lherman2012, Custimer Service at Villas at Tree Tops and Fairway, responded to this review

Thank you for taking the time to write a review of your recent stay. We are pleased we were able to succeed in making your trip to the Fernwood Resort and The Villas at Tree Tops and Fairway a good one. We have started an aggressive refurbishment program that will encompass all of the villas at both Tree Tops and...

Queens, New York
Reviewed 25 January 2017

We stayed in the 3-bedroom villas. They were really beautiful and spacious. We came with a large group and the entire staff was extremely accommodating and gracious.. We look forward to coming back to fernwood in the future as it is an amazing family vacation spot with an amazing staff.

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1Thank rrtgold
Lherman2012, Customer Service at Villas at Tree Tops and Fairway, responded to this review

Thank you for taking the time to review your recent stay. We are pleased you enjoyed your vacation at our resort. Our Resort offers many different activities, and villa styles for everyone to enjoy. Also, the Villas are a great place to sit back and relax and spend time with family. We hope that you will take the time to...

Reviewed 19 January 2017 via mobile

We have been an owner at treetops for over 20 years. And over that time we seen many changes some for the good and others more opportunities. This year we were pleasantly surprised that our unit was updated with new flooring, New cabinetry, paint, new bedding, renovated bathrooms and new washer dryer. The grounds seemed better maintained and cleaner. We...

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3Thank Richard D
Lherman2012, Customer Service at Villas at Tree Tops and Fairway, responded to this review

Thank you for taking the time to review your recent stay. We are pleased you enjoyed your vacation. Our staff takes great pride in offering exceptional service, so that all of our guests can have an enjoyable vacation experience. As you stated, we have been making many improvements throughout both Tree Tops and Fairway. This plan of action will continue...

Reviewed 18 January 2017 via mobile

Stayed here over the weekend and was very upset several times! Our first night was horrible when my wife and I woke up in the middle of the night when we realized our heat stopped working (and it's January! So yes, very VERY cold..). In the morning we also used the toilet for the first time only to have it...

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6Thank Jared F
Somerset, New Jersey
Reviewed 17 January 2017 via mobile

We just returned from Treetop Resort and it hasn't changed from our trip in 2009. It accommodated our extended family of 7. The villas was clean and fairly spacious. The one thing that made it not so pleasant was there was no wifi. One member in our party had to complete a very important project while we were there. If...

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4Thank distewave
Lherman2012, Customer Service at Villas at Tree Tops and Fairway, responded to this review

First, please allow me to apologize for your dissatisfaction during your recent stay. We are continuously working on improving the resort from not only our own observations but also the valuable feedback we obtain from our guests. Our goal is to provide total guest satisfaction. As you stated the high speed Wi-Fi services at Fernwood Resort are provided by AT&T...

Reviewed 12 January 2017 via mobile

Our family recently had our family reunion at the Tree Tops. It was a great experience! Check in was easy and staff was very friendly and helpful! Our villa was gorgeous! We had so much room for the family event. We also ate at the Wintergreens , wow amazing food and the ambiance with the fire going was really pretty....

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1Thank Julie B
Lherman2012, Customer Service at Villas at Tree Tops and Fairway, responded to this review

Thank you for taking the time to tell about your visit to our Resort. We are pleased you and your family enjoyed your reunion. Our great location offers many different types activities in any season. This time of year there are plenty of winter activities for families of all ages close to the Resort such as skiing, cross country skiing...

Reviewed 9 January 2017 via mobile

The Good: Friendly staff (except masseuse).....plenty of activities....fun adult entertainment....warm villas....."ok" food from the onsite restaurant.....time share sales reps weren't rude or too pushy (although they did force us to stay longer than the 90 minutes we committed to).......allowed us to check in 4 hours early, and check out a few minutes late, no bugs or rodents....shower was clean, hot,...

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3Thank Yolanda H
Lherman2012, Customer Service at Villas at Tree Tops and Fairway, responded to this review

I sincerely apologize that you had a less than desirable stay with us. I can assure you that this is not our usual standard, and I have already passed your comments along to our General Manager so that he can discuss your comments with the Department Heads. I have also asked our Housekeeping Department to try and identify the room...

Randallstown, Maryland
Reviewed 8 January 2017

Excellent accomodations. Great staffing. Comfortable beds. Great time to be had with family and friends. We plan to attend again next year. Highly recommended. Children had a terrific time. Restaurant food was delicious!

Review collected in partnership with Armed Forces Vacation Club
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1Thank walterls2017
Lherman2012, Customer Service at Villas at Tree Tops and Fairway, responded to this review

Thank you for choosing the Fernwood Resort and the Villas at Tree Tops and Fairway for your vacation. Fernwood Resort is a 440-acre four-season resort with a Par 71 18-hole golf course that offers a fantastic view from some of our villas. Our main goal is for all our guests to have an enjoyable time while visiting our family-oriented resort....

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Self-Serve Laundry

Additional Information about Villas at Tree Tops and Fairway

Address: Route 209, PO Box 163, Bushkill, PA 18324
Region: United States > Pennsylvania > Pocono Mountains Region > Bushkill
Number of rooms: 350
Also Known As:
Villas At Tree Tops And Fairway Hotel Bushkill
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Questions & Answers

Here's what travellers have asked, with answers from Villas at Tree Tops and Fairway staff and other travellers.
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Questions? Get answers from Villas at Tree Tops and Fairway staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The appliances and furniture was old the sofa in the master suite had tears in it. The kitchen floor had multiple burn marks. It was not very clean and we had a problem with ants. Maintenance gave me spray to use. ”
sharonleer, 5 May 2017 | Read review
“Stay at your on risk”
Kim0829, 18 Apr 2017 | Read review
“Room 3462 was updated and very private. It sat atop a hill so transferring my luggage was a bity of a problem.”
RossGreenwood, 4 Jan 2017 | Read review
“We were in 3430 and it was a great location, but not near a lot of the resort amenities.”
951joshuam, 30 Dec 2016 | Read review
“Tr y to get renovated condos.”
vad1913, 28 Dec 2016 | Read review
5 of 5