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All reviewscomplimentary breakfast was deliciousfresh strawberriesfront deskthe sofa bedpast midnightcentral aironly real complaintcheck in was quick and easyroom was cleanpack and playsitting areaeating breakfastshopping and restaurantsindoor poolsoccer tournamenthotel staffstay there again
We stayed here for 2 nights while visiting family.
We usually stay at Fairfield inn by Marriott and this property was not comparable to the ones we have stayed in.
Rooms were slightly tired, the couch was stained so we didn't bother opening it to...More
1 Thank TriviaDave
Response from Janelle R, General Manager at SpringHill Suites Dayton South/MiamisburgResponded 4 days ago
Thank you for taking the time to provide honest feedback with your stay at the Springhill Suites by Marriott. We have taken the information you have provided and delivered this feedback to the appropriate hotel teams and will discuss ways to improve on...More
Lobby ok - breakfast ok but Floors in elevator, halls and especially in our room were stained/ dirty! Sofa in room stained and the walls were dirty and could be easily cleaned by an attentive staff. It’s not particularly old, just not clean. Would not...More
Response from Janelle R, General Manager at SpringHill Suites Dayton South/MiamisburgResponded 2 weeks ago
Thank you for your feedback. We apologize that we fell short in the cleanliness of your room and public spaces during your stay. Our goal is always to provide the upmost service through our staff, amenities and rooms. There are several weekends in...More
Frequently stay here for business. Beds are nice for my bad back. Very clean rooms, friendly staff, and nice breakfast. There’s a great free park down the street for a nice walk after dinner. Or grab dinner from the grocery or restaurant and picnic at...More
We arrived here after fleeing another hotel in town. Everywhere was completely booked up, but they had a cancellation and were able to get us into a room. All of the staff were super friendly and helpful. The room was clean and well appointed, everything...More
I stayed here while visiting Dayton, Ohio for 3 nights of work. The hotel appears fairly new and was clean. The pool looked nice, but I never had a chance to go in. The free breakfast was decent, but I would not say outstanding compared...More
Response from Briana W, Front Office Manager at SpringHill Suites Dayton South/MiamisburgResponded 5 April 2018
Thank you for your review. I want to first and foremost apologize for your wait at check-in. It is not our standard to be on the phone during work and I will be addressing this with the team to ensure they understand and...More