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Holiday Inn El Paso Airport

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Holiday Inn El Paso Airport
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600 Reviews from our TripAdvisor Community

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Showing 584: English reviews
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Waukesha, Wisconsin
Reviewed 3 days ago NEW

This is a very good representative of the Hilton Garden Brand. It was a nearly flawless visit. The Hilton App made it easy to check in and go right to my room. Well done. The hotel is about 5 minutes from ELP and they provide 24/7 complementary shuttle service to/from the airport. The driver was chatty and a great ambassador...

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Helpful?
Thank PaulLMullen
Helotes, Texas
Reviewed 1 week ago via mobile

I booked this hotel because of the nice discounted rate. I honestly didn't expect much, boy was I surprised - in a GREAT way. My wife and I were finishing a long road trip where we stayed at a 5Star hotel in Santa Fe, a 5 Star hotel in Phoenix and at the Bellagio in Vegas. This Holiday Inn had...

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Thank Michael G
Reviewed 1 week ago via mobile

Juleen Speaks was the best front desk associated I have ever talk to. She was great when a came to making the reservation, checking us in. She was completely flawless. Thanks Juleen. I will recommend this hotel to friends and family for future visits to El Paso.

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Thank sa f
Houston, Texas
Reviewed 2 weeks ago via mobile

We arrived on Saturday night after 7+ hours on the road. Took a shower, ready for some relaxation time in the bar/restaurant. Two young women "working" the bar....I use that term loosely, asked what they could get us to drink, took our order, then proceeded to start chatting it up at the register. Came back with the wrong order, but...

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Thank Lisa B
Reviewed 3 weeks ago

I enjoyed my stay at the Holiday Inn El Paso Airport. The staff was friendly and professional. The front door employees were very cordial especially Juleen and Mary. The hotel was located close to the El Paso airport for easy access. The hotel had a bar and restaurant which was convenient.

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Helpful?
Thank Michael M
Management response:

Dear Michael M, Great to read your feedback, Juleen and Mary both are invaluable asset and we are proud to have them. Glad to hear that you loved our location and restaurant, we have one of the best happy hour in our bar. We all look forward to your next stay with us!

Reviewed 3 weeks ago via mobile

This is by far the best HIE I've stayed in to date. My check was seamless, quick, and with no problems even though I was 6 hours early for check in. The young lady at checkin provided directions easily and even offered to print out directions and suggestions if I needed. The room was immaculate and in very nice condition....

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Helpful?
Thank DaleDale2
Management response:

Dear Dahldale139, Thank you for your candid feedback. Reviews such as yours is the best motivation for us and our team members. Our team members will continue to strive for immaculate service that you have come to expect from us. Your feedback will be shared with all our team members and Thank you for staying with us and we all...

Reviewed 3 weeks ago

I made reservation over the phone. I am a gold member. They quoted me $110.00 a night on the phone did not check my confirmation email (my bad) for I travel every month. I was quote $110.00 then once I got home and looked at my bill each day was a different price. They said I signed it....really no breakfast...

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Helpful?
Thank Marsha F
Management response:

Dear Marsha F, We apologize on the confusion with rate changes for multiple nights. We have a strict policy to explain the rate changes to all our guest upon check-in so they are aware of the nightly rates. We sincerely hope you will give us another opportunity to show you the true Holiday Inn service spirit that you have come...

Sarasota, Florida
Reviewed 7 January 2017 via mobile

I am so impressed with the staff at this holiday inn! The most professional and friendly attitude at all times! Juleen and Mary at the front desk are all so sweet and accommodating! With fabulous chefs in the kitchen! And clean rooms! The renovations, location, workout area and pool make this a must stay! Michelle and Kristina keep the restaurant...

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Thank WkCation
Management response:

Dear WkCation, Thank You for staying at our beautiful Hotel. We are pleased to hear that we exceeded your service expectation,Our associates is our strength and we are proud to have them. I will share your comments with our team. We definitely look forward to your next stay with us!

Worley
Reviewed 2 January 2017 via mobile

Great staff go out of their way to accommodate. Very clean and a good value coupled with a Starbucks in walking distance makes it a winner. Can't say enough about staff they were all fantastic from shuttle driver, front desk and breakfast attendant. Nice job.

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Thank Ron E
Management response:

Dear RonE, Great to hear to hear that you enjoyed our accommodations and location. Thank you for staying at our beautiful hotel.

Barrie, Canada
Reviewed 28 December 2016 via mobile

We stayed here on Dec 20th and there was a mix up on hotels. Ihg had me in a different hotel but we wanted this one. When we arrived Julia & Mary stepped right in & fixed the mix up. We were given 2 free drink vouchers for the bar & free breakfast with an upgrade on our room. Great...

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Helpful?
Thank Madonna A
Management response:

Dear Madonna A, Thank you for staying at our beautiful hotel. I am very pleased to hear that Julia & Mary were able to accommodate your needs and exceeded your service expectations. I will share your feedback with our team members. We all look forward to your next stay with us!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Designed for both comfort and convenience, the Holiday Inn El Paso offers modern amenities and deluxe accommodations with our spacious, smoke-free guestrooms and suites, tasteful decor, modern furnishings. Our guestrooms and suites are equipped with free high-speed wireless Internet access, premium communications capability, lighted work desks, a refrigerator, microwave, cable TV, and comfortable bedding with a choice of soft or firm pillow. Our suites offer all of the comforts of our standard rooms, with the added luxury of comfortable sleeper sofas and separate areas for working and relaxing. ... more   less 

Additional Information about Holiday Inn El Paso Airport

Address: 6351 Gateway Blvd W, El Paso, TX 79925-3514 (Formerly Wingate by Wyndham El Paso)
Region: United States > Texas > El Paso
Price Range: $124 - $285 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn El Paso Airport 3*
Number of rooms: 111
Reservation Options:
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Also Known As:
Wingate By Wyndham El Paso Hotel El Paso
Wingate El Paso
Wingate Hotel El Paso
Hotel Style:
#2 Romantic Hotel in El Paso
#3 Business Hotel in El Paso
#5 Family Hotel in El Paso
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn El Paso Airport staff and other travellers.
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Questions? Get answers from Holiday Inn El Paso Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“get a copy of what you initial when you check in”
 of 5 bubbles 681marshaf, 31 Jan 2017 | Read review
“Don't take a room facing the highway”
 of 5 bubbles 416kevins, 14 Dec 2016 | Read review
“GO high and away from freeway side”
 of 5 bubbles Boborunner, 4 Nov 2016 | Read review
“If you must stay here, get one in the back of the building not facing the interstate!”
 of 5 bubbles trishDerwood, 17 Sep 2016 | Read review
“Very close to the Airport!!”
 of 5 bubbles 366kandyf, 1 Aug 2016 | Read review
5 of 5