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This is a typical Holiday Inn Express. Clean rooms and a good breakfast. Polite staff. We booked what we thought was a room with a couch judging from the picture used on Expedia. When we checked in the room at our agreed on price was...More
1 Thank cindygrosch
Response from Holiday Inn Exp... E, General Manager at Holiday Inn Express Hotel & Suites I-10 EastResponded 31 January 2017
Thank you for your review. I remember speaking to you and I thank you for understanding the situation and allowing us to fix the problem. I hope you continue ti stay at HIE properties all over and we hope to see you again. Take...More
The staff was nice. I had a question about ordering food and the young mad working the front desk helped me by answering all the questions I had. He was learning about workign the front desk from another girl and both of them were nice....More
Response from Holiday Inn Exp... E, General Manager at Holiday Inn Express Hotel & Suites I-10 EastResponded 18 January 2017
Thank you for your kind comments and also understanding of our staff in training. I'm please that you found your stay pleasant and the desk helpful. We do hope you will stay again soon. Take care and be safe.
I stayed in one of the suites at this hotel and it was very posh. I didn't expect the level of service, accommodations, and quality food I would get. I must say the price kinda shocked me until I actually stepped through those doors. The...More
Thank Jah-malie D
Response from Holiday Inn Exp... E, General Manager at Holiday Inn Express Hotel & Suites I-10 EastResponded 6 September 2016
Thank you for taking the time to leave such a detailed review. We are glad that you were pleased with all aspects your visit. Thank you for also complimenting our properties look as you stepped in our doors. Your words truly mean a...More
The beds in this hotel were great, not too hard and not too soft. Everything was good, standard HI Express quality. The hotel is close to shopping and restaurants. My only complaint was the side door key card only worked some of the times, had...More
Response from Holiday Inn Exp... E, General Manager at Holiday Inn Express Hotel & Suites I-10 EastResponded 30 August 2016
Thank you for choosing our property during your stay in El Paso. Thank you for commenting on the beds and area as well. We would like to apologize about the key reader not working for you and please know that we will be looking...More
Very well kept and the staff was very friendly. The AC in the room was a little noisy and there was some traffic noise from the interstate, but we still slept well. Breakfast was a little hectic because a girl's softball team hit the breakfast...More
Thank John G
Response from Holiday Inn Exp... E, General Manager at Holiday Inn Express Hotel & Suites I-10 EastResponded 24 August 2016
Thank you for the kind review. We apologize for the noise in the room as well. Thank you also for complimenting the breakfast attendant. We hope to see you in the future and hopefully you are pleased with our renovation.
USD 111 - USD 203 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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